Welcome Ambassador, Marriott Bonvoy

Welcome Ambassador

Marriott Bonvoy

Location:
Australia, Melbourne

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Welcome Ambassador position at W Melbourne, a luxury hotel in the heart of Melbourne CBD. The role involves creating epic moments for guests, greeting and escorting guests, assisting with valet services, transporting luggage, and providing information about property amenities and local areas.

Job Responsibility:

Greet and escort guests to rooms
Assist guest with valet service including safe parking and retrieving vehicles
Open doors and assist guests/visitors entering and leaving property
Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities
Escort and explain room features to guests
Transport guest luggage to and from guest rooms and/or designated bell area
Assist with luggage storage and retrieval
Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage
Supply guests with directions
Arrange transportation for guests/visitors
Communicate parking procedures to guests/visitors

Requirements:

A proactive and upbeat demeanor that inspires excellence
Keen to take on new challenges and grow within your career
Embody a polished professionalism with an audacious approach to creativity
A playful individual who is passionate in creating memorable guest experiences

What we offer:

Competitive Salary and Reviews with annual salary review every July
Mentor/Buddy Program
Career Advancement with opportunities for interstate and global transfers
Prime Location in Melbourne CBD
Birthday Perks with paid day off
Exclusive Discounts: 35% off food and beverages at W Melbourne plus global room night discounts
Community Engagement through Take Care initiatives
Employee Referral Bonus

Additional Information:

Job Posted:
November 11, 2025

Employment Type:

Parttime

Work Type:

On-site work

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