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Welcome Ambassador

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
Australia, Melbourne

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Welcome Ambassador position at W Melbourne, a luxury hotel in the heart of Melbourne CBD. The role involves creating epic moments for guests, greeting and escorting guests, assisting with valet services, transporting luggage, and providing information about property amenities and local areas.

Job Responsibility:

  • Greet and escort guests to rooms
  • Assist guest with valet service including safe parking and retrieving vehicles
  • Open doors and assist guests/visitors entering and leaving property
  • Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities
  • Escort and explain room features to guests
  • Transport guest luggage to and from guest rooms and/or designated bell area
  • Assist with luggage storage and retrieval
  • Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage
  • Supply guests with directions
  • Arrange transportation for guests/visitors
  • Communicate parking procedures to guests/visitors

Requirements:

  • A proactive and upbeat demeanor that inspires excellence
  • Keen to take on new challenges and grow within your career
  • Embody a polished professionalism with an audacious approach to creativity
  • A playful individual who is passionate in creating memorable guest experiences
What we offer:
  • Competitive Salary and Reviews with annual salary review every July
  • Mentor/Buddy Program
  • Career Advancement with opportunities for interstate and global transfers
  • Prime Location in Melbourne CBD
  • Birthday Perks with paid day off
  • Exclusive Discounts: 35% off food and beverages at W Melbourne plus global room night discounts
  • Community Engagement through Take Care initiatives
  • Employee Referral Bonus

Additional Information:

Job Posted:
November 11, 2025

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:
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