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The Welcome Agent performs the duties of Valet, Door and Bell Attendants as well as shuttle driver, and reports directly to the Assistant Guest Services Manager. As an ambassador of the hotel, the Welcome Agent is also a Guest Relations Agent by being knowledgeable about the hotel facilities and the activities offered to our valued guests.
Job Responsibility:
Perform duties of Valet, Door and Bell Attendants as well as shuttle driver
positioned at hotel entrance, act as liaison with Guest Services team
create a sense of arrival for resident and non-resident guests
filter arrivals at hotel and notify Guest Services
guide and inform guests
act as ambassador for hotel, displaying great sense of style and integrity and friendly, courteous and professional attitude
communicate to all support departments any necessary information or requests
work harmoniously and professionally with all colleagues
Requirements:
Front Desk experience in luxury hospitality operations
natural talent for ensuring guests feel at home
excellent interpersonal and relationship-building skills
exceptional eye for detail
must possess the legal right to work in France at the time of application
fluency in French and English
knowledge of Opera PMS is required
What we offer:
Uniform supplied and laundered for operating staff
one meal per shift at Employees' Cafeteria
bonus at end of second consecutive season
fully equipped living experience in Staff House
dedicated shuttle service
room provided (shared or single) or monthly housing allowance
various discounts in restaurants, ski pass, access to Mont Blanc Tunnel, Saint Gervais thermal baths, Ciné Mont-Blanc, and other local attractions