Welcome Agent (Seasonal) Job at Four Seasons (Mykonos)

Guest Experience Agent (Seasonal 2026)

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World's 50 Best ...

Location

Greece , Vouliagmeni

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

A High School Diploma or equivalent is required
Applicants must have a European Passport or legal right to work in Greece
Fluency in English is essential
Greek is an advantage
Previous experience in Guest Relations, Front Office, Concierge, or luxury hospitality is preferred
Strong communication and interpersonal skills with a guest-centric mindset
Excellent organizational skills and attention to detail
Ability to multitask and remain calm in a fast-paced luxury environment
Passion for delivering personalized and memorable guest experiences

Job Responsibility

Communicate with VIP guests prior to arrival through email and FS Chat to collect preferences and assist with any requests
Prepare for guest arrivals, conduct greetings, room escorts, and in-room orientations
Perform daily VIP room inspections to ensure amenities, welcome cards, and special touches are perfectly arranged
Maintain accurate guest profiles and preferences in Golden and document all relevant information in OPERA using traces
Personally welcome and assist VIP, special attention, and extended-stay guests throughout their stay
Engage with guests around the property to collect feedback and ensure exceptional comfort and satisfaction
Handle guest requests, opportunities, and complaints with professionalism, efficiency, and personalized care
Coordinate with operational departments to ensure seamless guest experiences and follow up on feedback
Maintain strong knowledge of hotel facilities, services, outlets, events, and local recommendations
Conduct courtesy calls and personalized farewells for departing guests

What we offer

Competitive Salary & Benefits Package
Complimentary Employee Meals, Bus Transportation, Uniform & Laundry Services
Ticket Restaurant allowance of €100/month
Complimentary nights at Four Seasons Hotels & Resorts worldwide
Employee Recognition Program
Global Travel opportunities through Task Forces and Transfers
Access to Four Seasons global Training & Development programs

Fulltime

Guest Service Agent - Night

The Guest Service Agent – Night plays a vital role in delivering highly personal...

Location

Italy , Venezia

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Previous experience within a luxury hotel or high-end hospitality environment (minimum 1 year preferred)
Ability to support luggage handling when required
Excellent interpersonal and communication skills with the ability to build genuine guest connections
Strong customer-service orientation and cross-cultural sensitivity
A guest-centric mindset with strong understanding of personalization and emotional engagement
Confidence interacting with guests in multiple languages, both verbal and written
Strong organizational and multitasking skills with the ability to remain calm and detail-oriented in a fast-paced environment
Passion for delivering intuitive, memorable, and personalized luxury experiences
Fluency in English and Italian is required
additional languages are considered a strong advantage

Job Responsibility

Welcome guests during night operations, provide room escorting, and ensure a seamless arrival and departure experience
Handle all guest interactions across multiple channels including in person, phone, email, and chat in a professional and engaging manner
Respond promptly to guest requests and inquiries, ensuring personalized and high-quality service at every touchpoint
Engage with guests throughout the property, offering guidance, assistance, and tailored recommendations for hotel outlets and curated local experiences
Manage reservations and guest requests across the entire guest journey, including restaurant bookings, transportation arrangements, and concierge-style support
Maintain accurate guest profiles by recording preferences, interactions, and follow-up actions within Four Seasons systems
Support smooth overnight hotel operations through effective coordination with other departments
Assist operational teams during peak periods to ensure continuity of service and exceptional guest satisfaction
Handle service recovery situations with empathy and professionalism, taking ownership of guest concerns and ensuring appropriate resolution and follow-up
Contribute to operational planning by organizing guest information, coordinating requests, and supporting internal briefings and communication

What we offer

Competitive salary and comprehensive benefits package
Excellent training and development opportunities
Employee discount for stays at Four Seasons properties worldwide
Complimentary dry cleaning for employee uniforms
Complimentary employee meals

Fulltime

Overnight Front Desk Agent

Location

United States of America , St. Louis

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Excellent personal presentation and interpersonal skills
Outgoing personality and a can-do approach to any task
Good problem solving ability and proficiency in Hotel property management systems
Work Authorization and fluency in reading, writing, and spoken English is required
Continuous standing for 8 hours a day
Previous hospitality experience in a similar role is ideal

Job Responsibility

Ensure guests have a smooth arrival and departure experience
Welcome and register hotel guests, explaining accommodations and establishing credit or method of payment
Check guests out of the hotel, preparing and explaining the bill
Respond to a wide variety of guest requests by assessing needs and adding personal recommendations to achieve maximum customer satisfaction
Comply with all Four Seasons’ policies
Responsible for night audit procedures of the front office

What we offer

Lucrative salary
Excellent benefits package including Medical, Dental, Vision and 401K with employer matching starting at 30 days
Time off plans starting at day of hire
Opportunity to be part of a cohesive team in an inclusive work environment
Complimentary and discounted hotel stays around the world
Wellbeing and mental health initiatives
Promotion of diversity in the workplace
Complimentary employee meals and beverages
Tuition reimbursement

Fulltime

Assistant Front Office Manager

The Resort Assistant Manager (RAM) is an essential member of the Front Office Te...

Location

United States of America , Calistoga

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

2+ years of previous Rooms Division supervisory or management experience required
Experience in a luxury resort highly preferred
Knowledge of Napa Valley and surrounding areas, highly desirable, however not required
Must be flexible with schedule - Able to work weekdays, weekends, holidays, evening/overnight shifts
Strong communication and interpersonal skills
Creates motivating work environment
Ability to multi-task in a high volume and demanding environment
Strong problem solving skills, ability to handle difficult situations and guests
Valid Driver’s License required and clean driving record
Valid Responsible Beverage Service (RBS) certification

Job Responsibility

Manages the Front Desk, Guest Relations, and Guest Service Agents
Interviews, trains and provides real time feedback
Conducts Performance evaluations and disciplines staff when needed
Create and monitor schedules of staff and assist in processing payroll
Assist in inventory and ordering of all Front Office Supplies
Assist Residence Manager with Residential requests to ensure satisfaction
Coordinates arrivals, departures and billing requirements with Sales and Catering Department
Blocks rooms for arrivals and ensures and discrepancies are resolved
Reviews daily arrivals to ensure proper handling of Special Attention Guests, VIP Guests and Groups
Welcome and escort VIP guests

What we offer

Competitive Salary & Benefits
Cigna medical and dental benefit options
8 weeks of New Parental Leave Pay after 1 year of employment
Excellent Training and Development opportunities
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary Employee Meals
401k Retirement Plans

Fulltime

Core Agent

The Core Agent is a key connector within the resort, playing an essential role i...

Location

Canada , Whistler

Salary:

22.50 - 24.05 CAD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Minimum of one to two years' experience in a hotel or guest-focused service environment
Previous experience with Opera PMS is preferred
Exceptional communication skills, with fluency in spoken and written English
Confident and professional telephone presence with the ability to communicate clearly and graciously
A demonstrated commitment to service excellence, collaboration, and teamwork
Strong attention to detail, with the ability to prioritize effectively in a fast-paced environment
Legal authorization to work in Canada
Must be available to work a variety of shifts, including mornings, evenings, weekends, and holidays

Job Responsibility

Serve as a welcoming and knowledgeable first point of contact for guests, managing inbound communications with warmth, efficiency, and professionalism
Engage with guests across multiple platforms, including phone, Four Seasons Messenger, and email, ensuring timely, accurate, and gracious responses
Anticipate guest needs, accommodate special requests, and resolve concerns with discretion and care
Maintain awareness of VIPs, in-house events, and resort offerings, ensuring all interactions align with Forbes and LQA standards
Support personalized moments through guest recognition, including celebrations and preference management
Maintain accurate guest profiles, preferences, and essentials to support personalized service delivery
Review upcoming arrivals and group information to ensure key details, traces, and priorities are properly communicated and actioned
Act as a trusted liaison between departments, communicating clearly and promptly to support seamless daily operations
Remain informed of resort activities, operational updates, and service priorities to ensure consistent messaging and execution
Respond appropriately and calmly to urgent situations, supporting guest and colleague safety at all times

What we offer

Hourly Wage: $22.50 - $24.05
Affordable staff accommodation located in scenic Whistler
Leisure benefit with your choice of a seasonal ski pass or winter leisure allowance
Employee recognition and events including employee of the month, years of service milestones, winter gala, and summer activities
Employee wellness initiatives designed to promote wellbeing and inspiration (yoga, e-bike rides, creative workshops and more!)
Complimentary meal provided every shift in our staff cafeteria
Paid time off
vacation days and additional floating holidays per year
Excellent training and development programs
Exclusive discount and travel programs with Four Seasons worldwide

Fulltime

Guest Service Agent

Overlooking the Venetian Lagoon and just steps from Piazza San Marco, Danieli, a...

Location

Italy , Venice

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

One+ years of experience within a luxury hotel or similar high-end hospitality environment
Ability to support luggage handling
Excellent interpersonal and communication skills, with the ability to engage guests effectively across different channels and create genuine connections
Strong cross-cultural sensitivity and a natural customer-service orientation, with the ability to adapt to diverse guest needs
A guest-centric mindset with a deep understanding of personalization, guest journey management, and emotional engagement
Confidence in interacting with guests in multiple languages, both verbally and in writing (email/chat)
Passion for delivering intuitive and memorable experiences, enriched with warmth, empathy, and attention to detail
Strong organizational skills and the ability to multitask in a fast-paced environment while maintaining accuracy and poise
Fluency in English and Italian

Job Responsibility

Welcome guests, provide room escorting, handle all guest interactions across multiple channels, in person, phone, email, and chat, ensuring a seamless and professional experience in multiple languages
Engage with guests throughout the property, lobby, F&B outlets, offering guidance, assistance, and personalized recommendations, while actively promoting internal outlets and curated external experiences
Manage guest requests and reservations across the full guest journey, from pre-arrival to post-departure, including restaurant bookings, transportation, and concierge-style support
Respond promptly and effectively to guest needs, ensuring clarity, personalization, and consistency across all touchpoints
Log guest preferences, interactions, and follow-up tasks into Four Seasons systems to support recognition and personalization
Assist other departments during peak periods, ensuring continuity of guest service and smooth cross-functional collaboration
Own service recovery efforts by addressing guest concerns with empathy, taking corrective action, and ensuring appropriate follow-up
Support daily operational planning by coordinating guest requests, compiling information, and contributing to internal briefing notes

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

Front Desk Agent

Four Seasons Beverly Wilshire, Beverly Hills is looking for a Front Desk Agent w...

Location

United States , Beverly Hills

Salary:

26.44 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

High organizational skills
Speaking, writing and reading English required
Flexible schedule and ability to work different shifts including overnight, holidays and weekends
Must have authorization to work in the United States
Preferred previous experience in a luxury, fast paced environment

Job Responsibility

Welcome and register hotel guests
Explain accommodations and establish credit or method of payment
Check guests out of hotel, preparing and explaining the bill
Respond to a wide variety of guest requests by accurately assessing guest needs and adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies

What we offer

Robust benefit plan
Opportunities to build a successful career with global potential
Diverse and challenging work
Sense of pride in work well done

Fulltime

Front Desk Agent

The Front Desk Agent is a central part of the Front Office Team whose main objec...

Location

United States of America , St. Louis

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Excellent personal presentation and interpersonal skills
Good problem solving ability and proficiency in Hotel property management systems
Fluency in reading, writing, and spoken English
Continuous standing for 8 hours a day
Outgoing personality and a can-do approach to any task

Job Responsibility

Ensure guests have a smooth arrival and departure experience
Welcome and register hotel guests, explaining accommodations and establishing credit or method of payment
Check guests out of the hotel, preparing and explaining the bill
Respond to a wide variety of guest requests by accurately assessing guest needs and adding personal recommendations and touches to achieve maximum customer satisfaction, complying with Four Seasons policies

What we offer

Lucrative salary
Medical, Dental, Vision and 401K with employer matching all starting at 30 days
Time off plans starting at day of hire
Opportunity to be a part of a cohesive team in an inclusive work environment
Complimentary and discounted hotel stays around the world
Wellbeing and mental health initiatives
Embracement and promotion of diversity
Complimentary employee meals and beverages
Tuition reimbursement

Fulltime

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Welcome Agent (Seasonal)

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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