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We are seeking a motivated and safety-conscious Weighbridge Operative to operate the weighbridge efficiently and accurately, ensuring all incoming and outgoing vehicles are weighed, recorded, and processed in line with site procedures, legal regulations, and company policies.
Job Responsibility:
Act as the first point of contact for all site visitors, providing a professional and courteous welcome
Induct first-time drivers, ensuring they understand site rules and are provided with maps and relevant safety information
Check that all drivers meet the access requirements, including scanning MP Connect cards
guide non-compliant drivers through the appropriate process flow
Monitor and enforce adherence to health and safety protocols, including PPE usage, load sheeting, and engine shut-off
Communicate effectively with drivers to provide clear site instructions and maintain smooth traffic flow
Operate the weighbridge system to accurately record vehicle weights and materials, ensuring legal compliance
Issue uplift and delivery tickets and ensure all necessary information is recorded for invoicing purposes
Liaise with sales and distribution teams to report on product availability, delivery schedules, and vehicle issues
Plan and allocate daily deliveries, ensuring efficient and safe use of available fleet resources
Handle customer issues with empathy and escalate complaints to the Quarry Manager when necessary
Assist members of the public with any general site enquiries
Maintain the cleanliness, organisation, and professionalism of the weighbridge office environment
Perform routine weekly inspections of the weighbridge to ensure it is operating accurately and efficiently
Identify and report any faults, damage, or irregularities in compliance with health, safety, and operational standards
Requirements:
A solid understanding of customer service principles and operational processes
Strong communication skills and the ability to engage effectively with drivers, contractors, colleagues, and the public
Good computer literacy (including MS Word and Excel) and the ability to learn site systems such as weighbridge software and MP Connect
Excellent attention to detail, ensuring accuracy in weighing, recording, and payment processing
A proactive approach to maintaining safety and compliance standards
Strong organisational skills and the ability to manage multiple tasks effectively
A collaborative and team-focused mindset, with the ability to work closely with other sites and commercial functions
The ability to remain calm, courteous, and professional in high-pressure or challenging situations
A self-starting, responsible, and dependable work ethic, with the ambition to learn and grow in the role
Nice to have:
Previous experience in a similar role (e.g., weighbridge, logistics, waste)
Knowledge of waste management regulations or transport documentation
Forklift or plant machinery license (if applicable to the site)
Flexibility to work shifts or weekends
What we offer:
A tailored, competitive salary
Company Pension Scheme
25 days annual leave, plus bank holidays on top (Scotland - 33 days annual leave, inclusive of bank holidays)
Share Saver Scheme participation
Company Life Assurance Scheme
Access to our Employee Assistance Programme for health and wellbeing support
Discounts on a wide range of products through our employee benefits platform
Broad learning opportunities and career progression pathways