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Weekend Ward Clerk

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Great Western Hospitals NHS Foundation Trust

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Location:
United Kingdom , Swindon

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

25272.00 GBP / Year
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Job Description:

Weekend Ward Clerk role on the Critical Care Unit. The role is pivotal to the smooth operational running of the Ward/unit environment, providing a welcoming and professional greeting service to patients and visitors, an efficient and high standard clerical service to the Ward/Unit.

Job Responsibility:

  • Provides a reception service to patients, their families, carers and other health professionals, acting as first point of contact both on the telephone and in-person arrival
  • Provides non-clinical advice, information or guidance to patients, their relatives or carer
  • Admits patients directly to the ward/unit, ensuring positive patient identification and liaison with other health care professionals as necessary
  • Locates, obtains and tracks any relevant medical records for both elective and emergency admissions
  • Keeps patient administration systems up to date and accurate at all times, including patient demographic information, admission, transfer and discharge information
  • Maintains and organises paper medical records if present with patient, ensuring integrity, security and confidentiality of patient Health Records always in line with the Trusts Health Records Standards and Procedures and Record Keeping Policy
  • Informs clinical staff of any pertinent patient information collected at the point of admission

Requirements:

  • Educated to GCSE level in English and Maths or overseas equivalent grade D or above
  • Recent experience in customer focused environment
  • In-depth IT and Admin skills
  • Working knowledge of data protection and confidentiality
  • Working to tight deadlines and managing conflicting priorities

Nice to have:

  • RSA or equivalent in typing
  • ECDL or equivalent
  • NVQ Level 2 in Customer Services/Business Administration/Team Leading
  • Working knowledge of data protection and confidentiality
  • Knowledge of Medical Terminology
  • To have previously worked in a medical, health or social care environment

Additional Information:

Job Posted:
April 05, 2026

Employment Type:
Parttime
Work Type:
On-site work
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