CrawlJobs Logo
WHSmith Group Logo WHSmith Group · Sales

Weekend Team Leader

United Kingdom, Ingliston 12105.60 - 12700.00 GBP / Year · Job Posted April 23, 2026
Apply Position
Job Link Share

Job Description

As a Weekend Team Leader you’ll lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve. We want you, our customers and our colleagues to be proud to share their journey with us.

Job Responsibility

  • Guiding and engaging your team to deliver excellent standards and results in line with the Trading plan
  • Creating a culture of learning, support and recognition - spotting opportunities for development of personal skills, product knowledge and self-awareness
  • Supporting our colleagues in an environment where everyone feels valued and welcome
  • Creating a sense of pride within the store to ensure we are operating safely and legally

Requirements

  • 5 years continuous references – to gain an airport pass you will need to provide 5 years’ worth of either employment or education references without any gaps
  • Criminal Records Bureau Check – to be completed by WHSmith if your application is successful
  • Photographic ID i.e. passport or UK Driving Licence
  • Current/recent retail (or similar) leadership experience (preferably in a fast-paced environment) with working knowledge of KPI’s such as ATV
  • Experience of proactively leading from the front, getting stuck in, and helping your team on the shop floor
  • Flexibility of approach that will allow you to support other stores in the area when needed
  • Ability to build strong relationships and communicate clearly and effectively
  • Experience of supporting employee training and development, and motivating teams to deliver their best

What we offer

  • pension scheme
  • paid annual leave
  • employee discounts
  • a range of deals from retail partners that will help you save money and make memories
  • Employee Assistance Programme for wellbeing
WHSmith Group - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Weekend Team Leader

8 matching positions

New

Customer Service Team Leader

This is where your work makes a difference. At Baxter, we believe every person—r...
Location
Location
Australia , Old Toongabbie
Salary
Salary:
Not provided
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Relevant tertiary qualification or equivalent proven experience
  • 3-5 years of experience in customer service, ideally within healthcare/pharmaceuticals or medical devices
  • Proven leadership and team management skills
  • Strong ability to build trusted relationships with customers and stakeholders
  • Proficiency with CRM and ERP systems (e.g., JDE, SAP)
  • Prior working knowledge of pharmaceuticals or medical devices is highly desirable
  • Experience in service center platforms and metrics (e.g., Genesys, Five9, RingCentral, Avaya, etc.)
  • Experience in Project management and Lean processing methodology
  • Strong attention to detail and adaptability to new systems and processes
  • Ability to thrive in a fast-paced environment and prioritise competing demands
Job Responsibility
Job Responsibility
  • Manage daily operations and lead a team of customer service representatives to reach service quality and customer happiness objectives
  • Conduct regular performance reviews, provide mentoring and feedback, and foster a culture of accountability and continuous improvement
  • Handle and resolve advanced or complex customer complaints promptly and professionally
  • Assess workload and adjust prioritisation to meet service level targets
  • Identify and implement initiatives to improve efficiency, service quality, and customer experience
  • Monitor key performance indicators (e.g., schedule adherence, service levels) and provide regular reports and insights to management
  • Assist in developing and managing departmental budgets, ensuring accurate tracking of expenses
  • Partner with cross-functional teams to align customer service strategies with broader business objectives
  • Fulltime
Read More
Arrow Right
New

Telecare Team Leader

Are you an experienced leader with a passion for delivering exceptional customer...
Location
Location
United Kingdom , Quarndon
Salary
Salary:
17.70 GBP / Hour
servicecare.org.uk Logo
Service Care Solutions
Expiration Date
July 13, 2026
Flip Icon
Requirements
Requirements
  • Experience leading, supervising, or managing a team, ideally within a telecare, customer service, contact centre, care, or emergency response environment
  • A strong understanding of the needs of vulnerable adults and older people, including working alongside statutory services and partner agencies
  • Previous management or supervisory experience gained within a customer-focused environment
  • The ability to analyse performance data and use benchmarking information to drive service improvements and achieve positive outcomes
  • Excellent communication, customer service, and problem-solving skills
  • Strong IT, computer, and telephone-based communication skills
  • The ability to remain calm, organised, and decisive in a busy and demanding environment
  • A positive, energetic, and professional approach to leadership
  • Full, current UK driving licence
  • Access to a vehicle with business-use insurance
Job Responsibility
Job Responsibility
  • provide leadership and operational support to a team delivering responsive telecare services during the night
  • ensuring high standards of customer care, service delivery, and team performance
  • supervising staff, monitoring performance, managing day-to-day operations, and ensuring service users receive a professional, compassionate, and effective service
What we offer
What we offer
  • Mileage expenses will be reimbursed for business travel
  • Fulltime
Read More
Arrow Right
New

Team Leader

Working in our Longmynd Hotel we provide a retreat for up to 85 guests who stay ...
Location
Location
United Kingdom , Church Stretton
Salary
Salary:
13.21 GBP / Hour
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in a similar, supervisory level role in a busy hotel or guest house
  • Good leadership skills and teamwork ethic and able to communicate effectively
  • Excellent customer service skills
  • Flexible to work evenings and weekends
Job Responsibility
Job Responsibility
  • Support the house managers to manage and supervise the front of house team
  • Inducting new household staff
  • General administration
  • Ensuring health & Safety and Fire Policies are adhered to
  • Potentially undergo additional training to become a First Aider or Pool Emergency Responder
  • Help preparing guest rooms and public areas
  • Serving meals in our dining room
  • Assisting in the delivery of Afternoon Tea
What we offer
What we offer
  • Equal share of tips paid monthly
  • Free Uniform
  • 28 Days Holiday pro rata inclusive of bank holidays
  • Pension Contributions
  • Volunteer Day
  • Group Life Assurance
  • Cinema Discounts
  • Online Shopping Discounts
  • Cycle to work Scheme
  • Discounted Gym Membership
  • Fulltime
Read More
Arrow Right
New

Team Leader - Learning Disabilities

Team Leader - Learning Disabilites and Mental Health Supported Living Location: ...
Location
Location
United Kingdom , Seaham
Salary
Salary:
28371.00 GBP / Year ▼
brookstreet.co.uk Logo
Brook-St Hiredonline
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in a Team Leader or Senior Support role within adult social care
  • Strong leadership skills with the ability to support and motivate a team
  • Experience supporting individuals with complex needs (e.g. mental health, learning disabilities, forensic backgrounds)
  • Knowledge of person-centred care and promoting independence
  • Ability to manage rotas, compliance and day-to-day service operations
  • Flexibility to work shifts, including sleep-ins and weekends
Job Responsibility
Job Responsibility
  • Lead, supervise and support staff on shift
  • Ensure high standards of care and compliance
  • Support individuals with daily living skills, activities and community engagement
  • Oversee medication administration and risk management
  • Contribute to care planning and service development
  • Participate in on-call duties
What we offer
What we offer
  • £500 joining bonus
  • Ongoing training and recognised qualifications
  • Career progression opportunities
  • Wellbeing support and employee benefits
  • Refer-a-friend scheme
  • Fulltime
Read More
Arrow Right
New

Team Leader - Adults Learning Disability Services

TEAM LEADER- ADULTS LEARNING DISABILITY SERVICES. Permanent role, full time hour...
Location
Location
United Kingdom , Ellesmere Port
Salary
Salary:
25234.00 GBP / Year
brookstreet.co.uk Logo
Brook-St Hiredonline
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in a leading a team and supporting within services for adults with learning disability whether supported living or residential
  • Strong organisational and time-management skills with the ability to prioritise tasks effectively
  • Excellent communication and interpersonal skills to motivate and manage a diverse team
  • Knowledge of health and safety regulations
  • Hold your Level 3 NVQ in Health & Social Care and be willing to complete any further training where required
  • Flexible to work on a rota including shifts and occasional weekends
  • Preferably car driver with access to your own vehicle
  • Excellent communication and team playing skills
Job Responsibility
Job Responsibility
  • Lead and support within the service, supporting the Support Workers to deliver high quality care and support to adults with learning disability with mobility issues
  • Lead and motivate a team of staff, providing guidance, training, and support within 1-1s and supervisions
  • Ensure compliance with health and safety regulations, company policies, and industry standards
  • Support with rota management, daily activities and supporting the Service Manager with day to day running of the service
  • Be flexible to work on a rota basis including some weekends and evenings, and participate in the oncall structure
  • Attend meetings where required and liaise with all colleagues and professionals, adhering to CQC standards and guidelines
What we offer
What we offer
  • 33 days annual leave including bank holidays
  • Scope for career and personal development
  • Reward and recognition schemes
  • Collaborative team culture and environment
  • Ongoing support from leadership
  • Well-being Initiatives
  • Fulltime
Read More
Arrow Right

Team Leader | Theatre, Bars & Cafes

Team Leader for Theatre, Bars & Cafes at the National Theatre in London. Full Ti...
Location
Location
United Kingdom , London
Salary
Salary:
32450.00 GBP / Year
14forty.co.uk Logo
14forty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience of working in a similar role and ready to hit the ground running
  • Excellent communication skills
  • Ability to work under pressure while maintaining a professional and personable approach
  • Excellent customer service skills
  • Having and creating clear processes to ensure deadlines are met and control processes are always in place
  • Awareness of COSHH
  • Flexible – you will be required to work evenings, weekends, and bank holidays
  • Excellent, confident communication skills are essential
  • You must be an approachable and welcoming person and take initiatives to ensure your customers are having the best possible experience
  • The ability to work under pressure whilst maintaining a professional approach and always providing an efficient and effective service
Job Responsibility
Job Responsibility
  • Overseeing your section and staff in your department
  • Ensuring all equipment, fixtures and fittings are in efficient working order and well presented, and to report to department management when this is not the case
  • Ensuring stock rotation is taking place and your team are confident in this process, while also completing the monthly stock takes
  • Support the team in your section with customer / equipment / process issues etc
  • Follow the See, Care, Share guidelines
  • Always staying vigilant to security matters
  • Lead by example in appearance, approach, and professionalism and train where needed
  • Ensure you section is aware of any promotions, events, bespoke requests within the NT
  • Pre-empt customers' needs and provide a tailored level of customer service, always aiming to exceed expectations
  • Supporting your section to ensure all HSE, compliance, statuary regulations and legal requirements are met
What we offer
What we offer
  • Careers Pathway – a supported progression of your role through a specially designed pathway, offering training, access to enhanced resources and work experience
  • Perks at Work – access to savings and discounts for everyday shopping and experiences
  • COA – Community Online Academy is a free wellbeing resource where you can join interactive a recorded classes (kids and adults) with top instructors and trainers
  • Generous holiday allowance with the option of to purchase additional leave
  • Private Pension scheme
  • 24/7 Employee Assistance Programme
  • Medicash Healthcare and Life Assurance
  • Long Service Rewards
  • 15% discount on all outlets with the National Theatre, with a 25% discount in the Bookshop
  • Kerb Card - 20% discount on drinks and 50% discount on food at Seven Dials Market
  • Fulltime
Read More
Arrow Right

Team Leader - Learning Disabilities

Team Leader - Learning Disabilites and Mental Health Supported Living Location: ...
Location
Location
United Kingdom , Seaham
Salary
Salary:
28371.00 GBP / Year ▼
brookstreet.co.uk Logo
Brook-St Hiredonline
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in a Team Leader or Senior Support role within adult social care
  • Strong leadership skills with the ability to support and motivate a team
  • Experience supporting individuals with complex needs (e.g. mental health, learning disabilities, forensic backgrounds)
  • Knowledge of person-centred care and promoting independence
  • Ability to manage rotas, compliance and day-to-day service operations
  • Flexibility to work shifts, including sleep-ins and weekends
Job Responsibility
Job Responsibility
  • Lead, supervise and support staff on shift
  • Ensure high standards of care and compliance
  • Support individuals with daily living skills, activities and community engagement
  • Oversee medication administration and risk management
  • Contribute to care planning and service development
  • Participate in on-call duties
What we offer
What we offer
  • £500 joining bonus
  • Ongoing training and recognised qualifications
  • Career progression opportunities
  • Wellbeing support and employee benefits
  • Refer-a-friend scheme
  • Fulltime
Read More
Arrow Right

Team Leader

Working in our Nythfa Country House we provide a retreat for up to 43 guests who...
Location
Location
United Kingdom , Brecon
Salary
Salary:
13.21 GBP / Hour
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in a similar, supervisory level role in a busy hotel or guest house
  • Good leadership skills and teamwork ethic
  • Excellent customer service skills
  • Able to communicate effectively
  • Flexible to work evenings and weekends
Job Responsibility
Job Responsibility
  • Support the house managers to manage and supervise the front of house team
  • Inducting new household staff, general administration
  • Ensuring health & Safety and Fire Policies are adhered to
  • Potentially undergo additional training to become a First Aider or Pool Emergency Responder
  • Help preparing guest rooms and public areas
  • Serving meals in our dining room
  • Assisting in the delivery of Afternoon Tea
  • Assisting in the preparation of picnic lunches
What we offer
What we offer
  • Equal share of tips paid monthly
  • Free Uniform
  • 28 Days Holiday pro rata inclusive of bank holidays
  • Pension Contributions
  • Volunteer Day
  • Group Life Assurance
  • Cinema Discounts
  • Online Shopping Discounts
  • Cycle to work Scheme
  • Discounted Gym Membership
  • Fulltime
Read More
Arrow Right