This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The position coordinates weekend operational activities and services. The primary purpose of the position is circulation services, including reserves, and supervision of hourly employees. Provides high quality customer service at the help desk and assists users with research, circulation, library, student support services, and technical questions.
Job Responsibility:
Coordinates weekend operational activities and services
Provides circulation services, including reserves
Supervises hourly employees
Provides high quality customer service at the help desk
Assists users with research, circulation, library, student support services, and technical questions
Requirements:
Demonstrated knowledge of basic business and writing skills
Demonstrated knowledge of basic mathematical skills to reconcile financial data and perform statistical data collection
Demonstrated considerable knowledge of effective customer service and problem resolution techniques
Demonstrated considerable knowledge of library research resources
Effective time management and organizational skills to plan and prioritize work to meet deadlines
Considerable interpersonal, oral, and written communication skills
Demonstrated considerable skills in word processing and spreadsheet applications
Demonstrated considerable problem solving and critical thinking skills
Demonstrated ability to supervise, train and evaluate a diverse library staff and student assistants
Demonstrated considerable ability to exercise independent judgment and decision making within general guidelines
Considerable ability to work well in a diverse team environment, as well as independently
Considerable ability to follow and interpret policies and procedures in performing detailed work
Considerable work experience in providing customer service in a busy public setting
Some experience with integrated library systems and knowledge of circulation functions
Some experience in using online research databases
Some experience in leading and directing the work of others
Some experience producing reports and manipulating data using Microsoft Office applications, especially Word and Excel
Nice to have:
Some knowledge of library systems, services, and organization
Some knowledge of Library of Congress classification system
Some experience working with media equipment
Some experience working in higher education
Some experience working with integrated library systems and working knowledge of circulation functions