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IKEA Exeter are looking to welcome Safety and Security Assistants to join our delightful and friendly team. At IKEA, we call this role a Business Risk and Compliance Co-worker. If you are looking for a role where you get to build your customer service skills and help co-create the wonderful everyday with our many in-store guests, we would be happy to hear from you. We have 12-hour contracts working at our co-worker entrance, checking in visitors, contractors, etc. and ensuring risk is managed and safety ensured through the building. This role will allow you to work through the wider store.
Job Responsibility
Support the Safety & Security function in store through monitoring and reviewing of CCTV and other security infrastructure
Meet and greet all persons entering the store and maintaining visitor, contractors and co-worker access to and from the store
Complete administrative tasks when required, such as compliance and auditing paperwork
Work directly with customers at times, for instance, where customers may have forgotten to scan items
Requirements
Interest in and experience in retail, good customer service, and administrative duties
Demonstrate professionalism in decision-making, motivated to learn and committed to safety
High standard of written and verbal communication skills
Interpersonal and methodological problem-solving skills
Ability to work in a self-directive environment to resolve problems and to complete tasks within deadlines
Ability to work in an environment with tight deadlines
Proficiency in using computers and digital tools to complete administrative tasks
Nice to have
Ability to use safety and security systems, and have experience doing so