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We’re looking for a friendly, organised, and customer-focused Receptionist to join us. We’re driven by a clear purpose: to build real communities that enhance the lives of our residents every single day. If you’re seeking a role where people, service, and community come first, there’s a place for you at Inspired Villages. At Inspired Villages, our Receptionists are the welcoming face of our communities, creating a warm and professional first impression for residents, visitors, and guests. You’ll play a vital role in supporting the smooth day-to-day running of the village, providing helpful information, outstanding customer service, and a reassuring presence at the heart of village life.
Job Responsibility:
Delivering full reception duties, meeting and greeting residents, visitors, and guests in a friendly, professional, and efficient manner
Acting as a central point of information, providing helpful and accurate guidance to residents and visitors
Coordinating prompt responses from colleagues and approved contractors through effective communication and follow-up
Maintaining a clean, tidy, and welcoming reception area at all times
Ensuring all notices, displays, and information are accurate, up to date, and relevant to the business
Answering incoming calls, identifying the nature of enquiries, and directing callers appropriately and professionally
Managing room booking systems, ensuring all bookings are accurately recorded and kept up to date
Supporting the Office Manager with general administrative duties as required
Requirements:
Previous experience in a customer-focused role, ideally within an office or reception environment
Confident IT skills, with working knowledge of the Microsoft Office suite (Word, Excel, and PowerPoint desirable)
Excellent written and verbal communication skills, with a friendly and professional approach
What we offer:
Bupa Health Cashplan (including employee assistance program)
Life Assurance at x4 your annual salary
33 days annual leave (inclusive of bank holidays, pro-rated to your contracted working hours)
Holiday buying scheme (up to a week's extra leave)
Big birthdays off (those ending in a 0)
5% matched pension scheme
Retail discounts on a variety of outlets
Access to SMART tech
Ongoing learning and development opportunities
Wellbeing hub and resources
including discounts related to wellbeing interventions
Cycle to work scheme
Electric car scheme
Working in an incredible workspace, with a gym, social areas, and parking
Enhanced annual leave entitlement of 33 days per year (inclusive of bank holidays)
Giving something back – 3 additional days leave for charity or voluntary work per year