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Hughenden Gardens Retirement Village, part of the ExtraCare Charitable Trust, are currently recruiting a part-time Weekend Receptionist. This is a fantastic opportunity for an experienced Receptionist to join our friendly team at our Hughenden Gardens Retirement Village and support the village's commitment in delivering ExtraCare's mission of "better lives for older people".
Job Responsibility:
Meet and greet visitors in a pleasant, friendly, and welcoming manner
Provide a friendly and helpful telephone service
Ensure all visitors & contractors can be accounted for in case of an emergency
Support the Housing Support team in providing enhanced housing management services to residents as appropriate
Ensure reception area is kept tidy and report any shortfalls
With the Administrator, provide a typing and photocopying service and order stationery on a weekly basis
Set up systems to manage and keep accurate records of meeting room bookings
Take comprehensive messages for members of staff or residents, ensuring they are passed on
Train and guide residents, volunteers, or others to provide a competent service
Requirements:
Proven people skills with impeccable customer service and attention to detail
Exceptional verbal and written communication skills