Weekend Customer Service Agent Job at Metro Rod (Macclesfield)

Customer Service Agent

We are currently seeking a Customer Service Agent to fill a permanent position i...

Location

Canada , Laval, Québec

Salary:

21.00 CAD / Hour

Randstad

Expiration Date

January 12, 2026

Requirements

Minimum of one year of experience in customer service
Essential bilingualism (French and English)
Availability to work on weekends (half a day on Sunday)

Job Responsibility

Manage incoming calls and customer requests
Perform after-sales service, including managing claims and product returns
Interact with internal (stores, warehouses) and external teams (customers, suppliers, stores)
Follow up on files and maintain customer satisfaction
Provide support to retailers on warranty applications

What we offer

3 weeks of vacation
4 personal days
2 sick days
Insurance after 3 months (medical and dental - several plans are available, with choices)
A reasonably sized team where you won't be just a number
A workplace accessible by public transit with free parking
Comprehensive training and ongoing coaching

Fulltime

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Customer Service Agent

We’re not just building restaurant tech—we’re giving independent restaurants the...

Location

Poland , Krakow

Salary:

5500.00 - 8200.00 PLN / Month

MyTennisLessons

Expiration Date

Until further notice

Requirements

1-3 years of experience working in a call center, customer service environment, Restaurant or related field
Excellent verbal and written English communication skills to appropriately manage both internal and external partner relationships
Minimum high school Diploma
Ability to work in hybrid mode: 3 days per week from the office in Kraków, 2 days per week remote work (after probation period)
Strong problem-solving and critical thinking skills
Experience with conflict resolution management techniques is highly preferred
Excellent soft skills and diplomacy to effectively de-escalate quickly
Ability to work under pressure and handle multiple tasks simultaneously
Familiar with internal software applications such as CRM’s, Salesforce, Talkdesk
Finance, payment, or customer service-related industry experience desired

Job Responsibility

Work from 14:00 to 22:00 Polish time including weekends and bank holidays
Respond promptly to client inquiries through multiple communication channels, including: phone, email, and/or chat, in a courteous and professional manner
Backlog & Inbox Management
First Time Resolution
Quality Assurance
Additional Training
Call Avoidance
CSAT Detractors
Qualifying metrics/criteria
Provide accurate and effective solutions to clients, account executives, & other team member's issues, complaints, and inquiries

What we offer

Fully paid private healthcare in LuxMed
Access to the Worksmile platform with a monthly top-up
Subsidized access to breakfast and lunch through the vending machine in Kraków office, and lunches in Gdańsk office once a week
New, modern, bright and comfortable office space in the city centre
A lot of free parking spots around the office
Access to the company’s library
Great working atmosphere
Chill out room with a PlayStation, table tennis, and mini gym
Free snacks and beverages in a kitchen
Company parties and social activities

Fulltime

Customer Care Centre Agent

The role involves building and retaining long-lasting relationships with new and...

Location

Thailand , Bang Phli

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Fresh graduates are welcome, as well as candidates with experience in customer service or call centre roles
you are comfortable using a computer and basic digital tools required for the role
you can communicate confidently and clearly (both spoken and written) in Thai and English
you are able to work shifts including weekends and public holidays
you understand how the Customer Care Centre supports customers before, during, and after their purchases
you can manage tasks with flexibility, speed, and simplicity
you are capable of handling customer concerns and complaints and finding win-win solutions
you demonstrate a courteous, professional, and friendly manner in customer interactions, especially over the phone
you can work independently and collaboratively with a team
you are comfortable working at IKEA Bangna (Mega Bangna) and able to commute to this location as required

Job Responsibility

Build and retain a long-lasting relationship with new and existing customers in a multi-channel retail environment
value and fulfill customer needs and expectations, understanding customer motivation and expectations, and ensuring a positive shopping experience that creates trust in the IKEA brand
identify the customers’ needs and use your knowledge of the IKEA systems and processes to offer solutions
take ownership for resolving your customer’s individual needs
communicate a realistic timeline for this resolution and keep them informed as promised
work both individually and with your colleagues to ensure that you match your agreed service levels
offer appropriate solutions to the customers, giving advice on add-on sales
encourage customers to buy more
anticipate customer needs, promote products and services, and improve their home-to-home shopping experience
seek feedback and give feedback constructively to colleagues

Fulltime

Guest Services Agent

The Guest Services Agent (GSA) for the Lord Baltimore Hotel is an hourly nonexem...

Location

United States , Baltimore

Salary:

Not provided

Lord Baltimore Hotel

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
A minimum of two years previous guest service and reservations experience required
Outstanding customer service skills
People person
Flexible Schedule for various shifts including evenings, weekends and holidays
Excellent written, verbal communication and organizational skills
Excellent computer skills with previous OPERA experience strongly preferred
Work experience as a Hotel Front Desk Agent, Receptionist or similar role
Understanding of how travel planning websites operate, like Booking and TripAdvisor

Job Responsibility

Greet and assist guests with reservations, confirmations, special requests, etc.
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about the hotel, its policies, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, such as wedding guests, conference attendees, etc.

What we offer

Daily complimentary lunch/dinner (depending on your shift)
Employee discounts and more

Fulltime

Guest Service Agent - Front Office

Hotel Front Desk Agent responsibilities include registering guests, managing res...

Location

United States , Moon Township, PA

Salary:

14.00 - 14.50 USD / Hour

Prospera Hospitality

Expiration Date

Until further notice

Requirements

Work experience as a Hotel Front Desk Agent, Receptionist or similar role
Customer service attitude
Excellent communication and organizational skills
Must be available to work a flexible schedule, including nights, weekends and holidays.
Hotel experience: 1 year (Preferred)

Job Responsibility

Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Maintain updated records of bookings and payments

What we offer

401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

InRoom Dining Telephone Service Agent

Telephone Service Agent - InRoom Dining (IRD Order Taker). Food and beverage ent...

Location

Cayman Islands , Grand Cayman

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

2-3 year's previous food and beverage serving experience required
Must be customer and team oriented
Ability to multi-task and work in a fast pace environment
Excellent guest service skills and communication skills (English required)
Must be able to work flexible working hours, weekends and holidays
Demonstrates knowledge and proficiency of all applicable food & beverage laws and regulations
Demonstrate Excellent knowledge of Food & Beverage especially meats & Wine knowledge
Hospitality Graduate or Certified Service Professional required
Experience with working with POS system (Oracle Hospitality Symphony desirable)
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance

Job Responsibility

Take room service orders over the phone
Answer questions on menu selections and check with kitchen staff
Answer guest questions or concerns regarding the origin, vintage, and style of various wines
Place and log call back for room service order
Notify guests and management of delays in service delivery
Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
Maintain cleanliness of work areas throughout the day
Record transaction in MICROS system at time of order
Complete all closing reports, including MICROS reports
Process all payment methods

What we offer

Equal opportunity employer
Valued and celebrated unique backgrounds
Creative, thoughtful and compassionate work environment
Professional development and training
Global brand portfolio with Marriott International

Fulltime

Customer Care Centre Agent

The Customer Care Centre Agent role is responsible to build and retain a long-la...

Location

Thailand , Bang Phli

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

You are a person with a disability who is self-reliant and able to perform daily tasks independently
Fresh graduates are welcome, as well as candidates with experience in customer service or call centre roles
You are comfortable using a computer and basic digital tools required for the role
You can communicate confidently and clearly (both spoken and written) in Thai and English
You are able to work shifts including weekends and public holidays
You understand how the Customer Care Centre supports customers before, during, and after their purchases
You can manage tasks with flexibility, speed, and simplicity
You are capable of handling customer concerns and complaints and finding win-win solutions
You demonstrate a courteous, professional, and friendly manner in customer interactions, especially over the phone
You can work independently and collaboratively with a team

Job Responsibility

Build and retain a long-lasting relationship with new and existing customers in a multi-channel retail environment by valuing and fulfilling customer needs and expectations
Understand customer motivation and expectations
Ensure a positive shopping experience that creates trust in the IKEA brand
Identify the customers’ needs and use your knowledge of the IKEA systems and processes to offer solutions
Take ownership for resolving your customer’s individual needs
Communicate a realistic timeline for this resolution and keeping them informed as promised
Understand the impact of service time responses on the customers’ level of satisfaction and work both individually and with your colleagues to ensure that you match your agreed service levels
Have a good knowledge of store operations in order to offer appropriate solutions to the customers, giving advice on add-on sales, thereby encouraging them to buy more
Listen to your customers and anticipating their needs, promoting IKEA products and services in order to improve their home-to-home shopping experience
Actively seek feedback and give feedback constructively to your colleagues in order to improve the shopping experience of all customers

What we offer

Inclusive and diverse workplace
Values diversity, equality, and inclusion

Fulltime

Leasing Agent

Leasing Agent wanted for a growing property management company. Commission Based...

Location

United States , Laurel

Salary:

50000.00 - 80000.00 USD / Year

Bay Property Management Group

Expiration Date

Until further notice

Requirements

Excellent Customer Service skills
Availability on evenings and weekends
Ability to multi-task and work efficiently
Proficient at Microsoft office
Reliable transportation
Clean background and drug free
Cell phone and laptop
Prior leasing/real estate experience preferred
STRONGLY prefer someone living in Laurel or central to all 4 counties

Job Responsibility

Showing vacant and tenant occupied properties
Posting all property marketing to Craigslist
Generating leases via DocuSign
Arranging move in times/dates with new tenants
Completing move in walk through/inspection with new tenants
Effectively communicating with property owners and providing timely updates

What we offer

401K
employee-paid health insurance: medical, dental, vision

Fulltime

Weekend Customer Service Agent

Metro Rod

Location:
United Kingdom , Macclesfield

Category:
Customer Service

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 02, 2026

Expiration:
January 28, 2026

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Job Description:

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