Weekend Customer Service Agent Job at 360 Resourcing Solutions (Macclesfield)

Customer Service Agent

Customer Service Agents work at the Masset Airport (ZMT)! In Masset, you will be...

Location

Canada , Masset

Salary:

20.95 - 24.65 CAD / Hour

Hecate Strait Employment Development Society

Expiration Date

Until further notice

Requirements

You are a true customer service champion with a minimum of two years’ in a customer-facing role
You bring a proven track record of punctuality and reliability and understand that performing on time is a cornerstone of airline service
You love to multi-task and are comfortable in a fast-paced environment where time pressures are a way of life
You are a great communicator in both individual and group settings and have a demonstrated proficiency with computers and software
Completion or working towards completion of Travel and Tourism Diploma, Marketing or Business Diploma
Previous airport experience would be considered an asset
Flexible availability to work shift work which includes early mornings, days, late evenings, weekends and/or holidays
An ability to meet all conditions of employment: A criminal background check

Job Responsibility

Greeting passengers
Following airline specific check-in policies and procedures
Have proper security clearances
Provide pre-flight first class or priority seating grooming for the flight
Manage passenger boarding as per airline procedures
Understanding flight document requirements and carry-on allowances
Positively working with airline crew
A physical ability to consistently lift up to 70lbs/32kgs
Kindly enforce airline and airport policies and procedures to passengers
In some cases, learn how to bridge an airplane

What we offer

Progressive wage ranges with lots of earning potential
Fantastic flight benefits with the airlines that we support
Great EA Travel perks

Parttime

Customer Service Agent

Bold, innovative and just a tad naughtier than you would expect, Honey Birdette ...

Location

Australia , Sydney

Salary:

Not provided

Honey Birdette

Expiration Date

Until further notice

Requirements

Minimum 2 years' experience in Retail or Online Customer Service environment
Customer experience driven, communications expert with positive outcomes at front of mind
Bubbly attitude, people orientated, and open minded
Proven experience in fast paced working environment with ability to achieve set KPI's
Experience in working across multiple systems at one time
Ability to understand and utilise company policies & processes
Enjoys collaborating with broader teams to achieve high commercial outcomes
Ability to deescalate situations and turn a potential negative experience into a positive one
Calm under pressure with proven ability to work within deadlines
Ability to work autonomously & within a team environment

Job Responsibility

Manage ticket requests through Zendesk portal in line with KPI's – providing red carpet customer experience
Educate and guide customers around product that best intrigues their honey b needs
Communicate with customer via online platforms, chat line, telephone, and email
Any additional support & tasks as required

What we offer

Hybrid Working Arrangements, 3 days in the office and 2 days WFH
Birthday, Wellness & Parental Leave
Generous Product Discounts
Convenient Sydney CBD Office

Parttime

Customer Service Agent

Location

United States , Lihue

Salary:

16.24 USD / Hour

Hawaiian

Expiration Date

Until further notice

Requirements

Possess computer skills with the ability to learn and use new software applications
Possess exceptional interpersonal and communication skills (e.g., verbal, written, listening)
Excellent listening skills with the ability to respond and effectively resolve guest inquiries or concerns
Ability to meet the physical demands of the position, which includes the ability to lift up to 70 lbs. occasionally and up to 50 lbs. frequently
Must be able to bend, stoop squat, reach and grasp
Must have a valid unexpired driver’s license issued by a US state, a US territory or the District of Columbia
Flexible to work varied shifts including nights, weekends, and holidays
Ability to communicate in English
High school diploma or equivalent
Minimum age of 18

Job Responsibility

Greet and assist guests with travel needs (e.g., answering questions, checking-in guests, boarding flights) in a fast-paced environment
Receives, unloads, unpacks, checks and identifies all incoming material
Sell tickets, process ticket changes, create and book reservations
Ensure FAA, Company and airport regulations are followed
Enforce safety/security measures and protect sensitive zones
Account for cash and credit card transactions
Check and correct airport reports and other documents
As directed, implement standard procedures during overbooked, irregular flights and denied boarding situations
Solicit volunteers to free up seats, re-accommodate guests by booking alternative flights and provide travel vouchers
Identify and escalate issues as required

What we offer

Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
Comprehensive well-being programs including medical, dental and vision benefits
Generous 401k match program
Annual bonus plans
Generous holiday and paid time off

Fulltime

Customer Service Agent in Fleet Operations

The Fleet Operations Coordinator plays a vital role in supporting emergency serv...

Location

Ireland , Tullamore

Salary:

14.15 - 17.26 EUR / Hour

ACETECH TRUCK REPAIR INC.

Expiration Date

Until further notice

Requirements

Ability to work rotating shifts including nights, evenings, and weekends on a regular basis
Reliable daily commute to our Tullamore office (onsite role — no remote working)
Excellent verbal and written communication skills for clear reporting and correspondence
Strong organisational skills with a systematic approach to work and ability to manage competing priorities
Strong numerical skills for managing data accurately and efficiently
IT literacy including proficiency in Microsoft Office and ability to learn ticketing and call centre systems
Professional, customer-focused attitude with excellent interpersonal skills
Ability to work independently with minimal supervision whilst also contributing effectively as part of a team
Ability to remain organised under pressure

Job Responsibility

Deliver strong customer service and support to our fleet users via incoming and outgoing service calls, ensuring all calls meet minimum contact rates and evaluation standards
Accurately complete tickets on our call management system and ensure vehicle and asset details are captured correctly, with follow-up appointments or bookings scheduled efficiently and promptly
Monitor bespoke computer systems to ensure fleet availability in line with customer service level agreements and proactively diagnose issues with vehicles or their equipment
Coordinate and schedule repair work to be performed by external vendors, ensuring minimal vehicle or equipment downtime
Maintain up-to-date progress tracking for vehicles and assets undergoing service or repairs, providing regular updates as needed
Manage an assigned workload of calls, emails, or queries, following them through to completion whilst maintaining high service standards
Adhere to the current team rota system to maintain staff levels to support a 24/7 service provision
Adhere to data protection policies and company protocols in all tasks
Undertake general office duties as required

What we offer

Competitive pay: Starting on €14.15 per hour increasing to €14.56
Shift allowance and time off: 22% shift allowance and 4 consecutive days/nights off
Discretionary annual bonus scheme
Company pension scheme
Health insurance and Employee Assistance Programme
Free onsite parking
Complimentary tea, coffee, and fresh fruit in the kitchen
Monthly team lunch
Corporate benefits: tickets to the 3Arena and access to Members 360 Club
Structured induction and ongoing training

Fulltime

Customer Service Agent

Bold, innovative and just a tad naughtier than you would expect, Honey Birdette ...

Location

Australia , Sydney

Salary:

Not provided

Honey Birdette

Expiration Date

Until further notice

Requirements

Minimum 2 years’ experience in Retail or Online Customer Service environment
Customer experience driven, communications expert with positive outcomes at front of mind
Bubbly attitude, people orientated, and open minded
Proven experience in fast paced working environment with ability to achieve set KPI’s
Experience in working across multiple systems at one time
Ability to understand and utilise company policies & processes
Enjoys collaborating with broader teams to achieve high commercial outcomes
Ability to deescalate situations and turn a potential negative experience into a positive one
Calm under pressure with proven ability to work within deadlines
Ability to work autonomously & within a team environment

Job Responsibility

Efficiently manage customer support tickets via the Zendesk portal, consistently meeting KPIs while delivering a premium, “red carpet” customer experience
Provide expert guidance to customers, helping them discover the products that best suit their honey bee-related needs and interests
Communicate effectively with customers across multiple channels including online platforms, live chat, phone, and email
Support additional tasks and responsibilities as required to ensure smooth operations and customer satisfaction

What we offer

Birthday, Wellness & Parental Leave
Generous Product Discounts
Convenient Sydney CBD Office

Parttime

Customer Service Agent

Bold, innovative and just a tad naughtier than you would expect, Honey Birdette ...

Location

Australia , Sydney

Salary:

Not provided

Honey Birdette

Expiration Date

Until further notice

Requirements

Minimum 2 years’ experience in Retail or Online Customer Service environment
Customer experience driven, communications expert with positive outcomes at front of mind
Bubbly attitude, people orientated, and open minded
Proven experience in fast paced working environment with ability to achieve set KPI’s
Experience in working across multiple systems at one time
Ability to understand and utilise company policies & processes
Enjoys collaborating with broader teams to achieve high commercial outcomes
Ability to deescalate situations and turn a potential negative experience into a positive one
Calm under pressure with proven ability to work within deadlines
Ability to work autonomously & within a team environment

Job Responsibility

Efficiently manage customer support tickets via the Zendesk portal, consistently meeting KPIs while delivering a premium, “red carpet” customer experience
Provide expert guidance to customers, helping them discover the products that best suit their honey bee-related needs and interests
Communicate effectively with customers across multiple channels including online platforms, live chat, phone, and email
Support additional tasks and responsibilities as required to ensure smooth operations and customer satisfaction

What we offer

Hybrid Working Arrangements, 3 days in the office and 2 days WFH
Birthday, Wellness & Parental Leave
Generous Product Discounts
Convenient Sydney CBD Office

Fulltime

Return Agent / Outdoor Customer Service

We are looking for help at Perth Airport to serve our valued customers. This opp...

Location

Australia , Perth

Salary:

Not provided

avis budget group

Expiration Date

Until further notice

Requirements

Applicants must have a full and valid driver’s licence
This is a full-time position that requires opened availability to work days, weekends, nights, etc
Previous experience within retail, hospitality, customer service, sales or similar roles
Ability to work in a fast paced environment while delivery exceptional customer service
Ability to follow procedures and adhere to company guidelines and standards
Comfortable learning and using various computer systems to accurately input rental information

Job Responsibility

Great customer in a friendly manner and help expedite the rental car return process to help get customers on their way
Assess vehicle for any potential new damages and report it as per ABG’s vehicle damage procedure
Review returned vehicle gas levels and car kilometers while accurately inputting them into our hand held devices when needed
Clean and prepare vehicles as per company standards

What we offer

Competitive Rate + loadings/overtime rates + performance Bonuses
Employee discounts on car rental across Avis Budget Group
Full training provided to help you achieve your goals & reach your potential
Wellbeing programme including discounted life insurance options + discounted health cover + superannuation options
Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets, fitness classes, shopping discounts and much more
Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing

Fulltime

Guest Service Agent

In addition to spreading joy, you’ll ensure all guests receive excellent service...

Location

United States , Irving

Salary:

Not provided

PM Hotel Group

Expiration Date

Until further notice

Requirements

High School diploma or equivalent required
hospitality experience preferred (3–6 months or more)
Exceptional interpersonal and communication skills
A natural ability to connect with guests while maintaining professionalism and discretion
Strong organizational skills and the ability to multitask under pressure
A genuine passion for delivering elevated service experiences
You must be able to work a flexible schedule, including nights, weekends, and holidays

Job Responsibility

Deliver a refined and personalized guest experience from check-in to check-out
Maintain a gracious, composed, and professional demeanor in a fast-paced environment
Anticipate guest needs and provide thoughtful recommendations on local dining, entertainment, and cultural experiences
Accurately and discreetly manage transactions and guest accounts
Utilize property management systems and technology with efficiency and precision
Handle guest inquiries and concerns with care, discretion, and a solutions-oriented approach

What we offer

great pay
hotel discounts
the chance to be part of a growing hotel company

Fulltime

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Weekend Customer Service Agent

Job Description

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Requirements

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