Weddings & Social Catering Sales Manager Job at Four Seasons (Seattle)

Job Description

Four Seasons Hotel Seattle is seeking a creative, service‑driven Weddings & Social Catering Sales Manager to provide warm, attentive support to our wedding and social event clients during a maternity leave coverage period. In this temporary role, you’ll guide couples, families, and planners through key stages of the planning process, serving as their primary contact from initial connection through event day. You’ll join a collaborative Events and Sales team dedicated to delivering exceptional, memorable experiences for weddings and milestone celebrations. The ideal candidate brings strong interpersonal skills, genuine empathy, and the sales acumen needed to support existing clients while also responding to and securing new social event inquiries during the coverage period. If you’re passionate about creating meaningful moments and offering thoughtful, personalized service, this role offers the opportunity to make a lasting impact during one of the most important times in our guests’ lives. This position reports to the Director of Events.

Job Responsibility

Serve as the primary contact for assigned weddings and social events, ensuring smooth communication and seamless coordination with Banquet and Operations teams
Prepare accurate Banquet Event Orders, timelines, floorplans, and event details
ensure all updates are delivered promptly to clients, planners, and internal teams
Support existing wedding clients with consistent follow‑up, planning assistance, and high‑touch service throughout their event journey
Coordinate with external vendors, including planners, AV, rental companies, florists, and entertainment, to ensure all logistics align with hotel standards
Attend key internal and client meetings to ensure full alignment on event details and execution
Manage client billing milestones, ensuring accuracy and correct review of deposits and final folio reviews
Respond to new social event inquiries, conduct site tours, and prepare proposals and contracts as needed during the coverage period
Sell and represent the Four Seasons wedding experience by understanding client needs and offering tailored solutions
Make timely, practical decisions that support guest experience while maintaining hotel safety, staffing, and financial considerations
Assist with resolving any planning or onsite challenges and communicate updates promptly to the Director of Events

Requirements

Minimum of one year of event sales experience in a hotel, private dining, catering company with planning experience directly related to social events & weddings
Experience in a luxury hospitality environment strongly preferred, or transferable experience demonstrating an understanding of elevated service standards
Exceptional communication skills, with the ability to build rapport with a diverse clientele, collaborate effectively with cross‑functional hotel teams, and work respectfully with clients representing a range of cultures, traditions, and family dynamics
Extreme attention to detail and exceptional organizational, time management, written and verbal presentation skills
Strategic thinker with the ability to balance short‑term priorities with long‑term planning and sales goals
able to work both independently and collaboratively
Energetic, self‑motivated, and adaptable, maintaining professionalism, poise, and a solutions‑oriented mindset within a fast‑paced and evolving environment
Strong interpersonal skills, including the ability to remain calm, confident, and guest‑focused while navigating complex scenarios or high‑pressure moments
Knowledge of sales techniques, including effective negotiation, relationship‑building, and closing skills, is preferred
Flexible scheduling availability, including weekends, evenings, and select holidays, with a balanced, adaptable workweek based on event needs
Working understanding of event and banquet operations, both front and back of house
luxury or large‑scale operations exposure preferred
Proficiency with computer systems, including Microsoft Outlook, Teams, OneDrive, Word, and Excel
Experience with CRM and event management platforms such as Salesforce or Delphi is strongly preferred
U.S. work authorization is required for this role

Nice to have

Experience in a luxury hospitality environment
Knowledge of sales techniques, including effective negotiation, relationship‑building, and closing skills
Experience with CRM and event management platforms such as Salesforce or Delphi

What we offer

Option of remote working days on a weekly basis (based on business volumes) and enjoy a primary workspace in the Sales & Catering office with water views of Elliott Bay
401K Retirement Savings Plan
Complimentary Meals in our Employee Cafeteria
Complimentary Uniform Care & Dry Cleaning
Investment in your Wellbeing
WA State Leave
Personal, Medical, & Military Leave options
Training Programs
Growth & Development Opportunities
Access to discounted parking garages near the hotel

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