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Weddings & Social Catering Sales Manager

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Four Seasons

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Location:
United States of America , Seattle

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Four Seasons Hotel Seattle is seeking a creative, service‑driven Weddings & Social Catering Sales Manager to provide warm, attentive support to our wedding and social event clients during a maternity leave coverage period. In this temporary role, you’ll guide couples, families, and planners through key stages of the planning process, serving as their primary contact from initial connection through event day. You’ll join a collaborative Events and Sales team dedicated to delivering exceptional, memorable experiences for weddings and milestone celebrations. The ideal candidate brings strong interpersonal skills, genuine empathy, and the sales acumen needed to support existing clients while also responding to and securing new social event inquiries during the coverage period. If you’re passionate about creating meaningful moments and offering thoughtful, personalized service, this role offers the opportunity to make a lasting impact during one of the most important times in our guests’ lives. This position reports to the Director of Events.

Job Responsibility:

  • Serve as the primary contact for assigned weddings and social events, ensuring smooth communication and seamless coordination with Banquet and Operations teams
  • Prepare accurate Banquet Event Orders, timelines, floorplans, and event details
  • ensure all updates are delivered promptly to clients, planners, and internal teams
  • Support existing wedding clients with consistent follow‑up, planning assistance, and high‑touch service throughout their event journey
  • Coordinate with external vendors, including planners, AV, rental companies, florists, and entertainment, to ensure all logistics align with hotel standards
  • Attend key internal and client meetings to ensure full alignment on event details and execution
  • Manage client billing milestones, ensuring accuracy and correct review of deposits and final folio reviews
  • Respond to new social event inquiries, conduct site tours, and prepare proposals and contracts as needed during the coverage period
  • Sell and represent the Four Seasons wedding experience by understanding client needs and offering tailored solutions
  • Make timely, practical decisions that support guest experience while maintaining hotel safety, staffing, and financial considerations
  • Assist with resolving any planning or onsite challenges and communicate updates promptly to the Director of Events

Requirements:

  • Minimum of one year of event sales experience in a hotel, private dining, catering company with planning experience directly related to social events & weddings
  • Experience in a luxury hospitality environment strongly preferred, or transferable experience demonstrating an understanding of elevated service standards
  • Exceptional communication skills, with the ability to build rapport with a diverse clientele, collaborate effectively with cross‑functional hotel teams, and work respectfully with clients representing a range of cultures, traditions, and family dynamics
  • Extreme attention to detail and exceptional organizational, time management, written and verbal presentation skills
  • Strategic thinker with the ability to balance short‑term priorities with long‑term planning and sales goals
  • able to work both independently and collaboratively
  • Energetic, self‑motivated, and adaptable, maintaining professionalism, poise, and a solutions‑oriented mindset within a fast‑paced and evolving environment
  • Strong interpersonal skills, including the ability to remain calm, confident, and guest‑focused while navigating complex scenarios or high‑pressure moments
  • Knowledge of sales techniques, including effective negotiation, relationship‑building, and closing skills, is preferred
  • Flexible scheduling availability, including weekends, evenings, and select holidays, with a balanced, adaptable workweek based on event needs
  • Working understanding of event and banquet operations, both front and back of house
  • luxury or large‑scale operations exposure preferred
  • Proficiency with computer systems, including Microsoft Outlook, Teams, OneDrive, Word, and Excel
  • Experience with CRM and event management platforms such as Salesforce or Delphi is strongly preferred
  • U.S. work authorization is required for this role

Nice to have:

  • Experience in a luxury hospitality environment
  • Knowledge of sales techniques, including effective negotiation, relationship‑building, and closing skills
  • Experience with CRM and event management platforms such as Salesforce or Delphi
What we offer:
  • Option of remote working days on a weekly basis (based on business volumes) and enjoy a primary workspace in the Sales & Catering office with water views of Elliott Bay
  • 401K Retirement Savings Plan
  • Complimentary Meals in our Employee Cafeteria
  • Complimentary Uniform Care & Dry Cleaning
  • Investment in your Wellbeing
  • WA State Leave
  • Personal, Medical, & Military Leave options
  • Training Programs
  • Growth & Development Opportunities
  • Access to discounted parking garages near the hotel

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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