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Marriott Bonvoy Logo Marriott Bonvoy · Sales

Wedding Sales Executive

Australia, Gold Coast · Job Posted June 14, 2026
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Job Description

The position is accountable for proactively soliciting and handling wedding sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.

Job Responsibility

  • Proactively soliciting and handling wedding sales opportunities
  • Ensuring business is turned over properly and in a timely fashion for proper service delivery
  • Assisting in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships
  • Achieving personal sales goals
  • Building Successful Relationships that Generate Sales Opportunities
  • Conducting Daily Sales Activities that Achieve Department Goals
  • Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue
  • Providing Exceptional Customer Service to all Guests and Customers
  • Additional Sales and Marketing Responsibilities

Requirements

  • Proactively soliciting and handling wedding sales opportunities
  • Ensuring business is turned over properly and in a timely fashion for proper service delivery
  • Assisting in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships
  • Achieving personal sales goals
  • Working collaboratively with off-property sales channels
  • Building and strengthening relationships with existing and new customers
  • Conducting site inspections, entertainment, FAM trips
  • Developing relationships within community
  • Developing relationships with key internal and external stakeholders
  • Providing accurate, complete and effective turnover to Event Management
  • Meeting KPI goals set on room production and rates
  • Responding to incoming local and social wedding opportunities
  • Using negotiating skills and creative selling abilities to close on business and negotiate contracts
  • Using sales resources and administrative/support staff effectively
  • Executing and supporting the operational aspects of business booked
  • Identifying new local and social wedding business to achieve personal and property revenue goals
  • Understanding the overall market
  • Closing the best opportunities for the property based on market conditions and property needs
  • Monitoring same day selling procedures to maximize wedding sales revenue and control property profitability
  • Gaining understanding of the property’s primary target customer and service expectations
  • Supporting Marriott’s Service and Relationship Strategy
  • Servicing customers to grow share of the account
  • Executing and supporting Marriott’s Customer Service Standards and property’s Brand Standards
  • Providing excellent customer service
  • Executing exemplary customer service to drive customer satisfaction and loyalty
  • Partnering with Event Management and/or Operations in providing a customer experience that exceeds expectations
  • Setting a positive example for guest relations
  • Interacting with guests to obtain feedback
  • Attending pre- and post-event meetings
  • Serving the customer by understanding their needs and recommending appropriate features and services
  • Utilizing intranet for resources and information
  • Leveraging available eTools
  • Conducting site inspections
  • Creating contracts as required
  • Participating in and practicing daily service basics of the brand
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