Wedding And Special Events Coordinator

• Receive and respond to incoming telephone calls to the Wedding & Special Events Department in accordance with Four Seasons Standards
• Prepare accurate and professional written correspondence, including letters, contracts, reports, banquet event orders (BEOs), schedules of events, printed menus, and emails
• Maintain Delphi accounts by managing traces, updating bookings, and assisting in preparation of banquet event orders
• Distribute key Special Events documents
• Amenity Cards, Resumes, Change Logs, BEOs to appropriate operating departments
• Update and maintain electronic databases and Lotus Notes reports daily
• Maintain organized file systems, both electronic and physical
• Operate essential office equipment
• Assist with front‑of‑house functions, including greeting guests, staffing hospitality desks, and supporting Banquets
• Assist clients and provide solutions in the absence of a Wedding & Special Events Manager
• Maintain inventory of departmental supplies, packets, menu cards, and printed materials
• Participate in scheduled departmental and administrative meetings as required
• Perform additional tasks or departmental projects assigned by hotel management
• Support counterpart roles (Wedding & Group Coordinators) in their absence
• Respond appropriately to resort emergencies or safety situations

• College education preferred
• Experience in hotels, banquets, conference services, or related hospitality roles is an asset
• Excellent written, verbal, and reading proficiency in English
• Exceptional organizational skills with strong attention to detail
• Ability to multitask effectively in a fast‑paced, high‑volume environment
• Minimum typing speed of 60 wpm
• Strong clerical abilities including typing, filing, faxing, photocopying, and document management
• Ability to professionally manage a high volume of incoming telephone calls
• Proficiency with Microsoft Word, Excel, Outlook, Opera, Delphi, Lotus Notes, and general internet use
• Food & Beverage knowledge is a plus
• Ability to work well under pressure and demonstrate strong teamwork
• Demonstrated alignment with Four Seasons Core Behaviors
• Ability to frequently walk the resort, occasionally lift up to 20 lbs, and operate a resort golf cart for event‑related tasks

Food & Beverage knowledge is a plus

• Hourly Rate: $29.76
• An on-site Physical Therapist
• 24-hour access to Indoor and Outdoor Gym
• Holiday, Vacation & Sick pay
• Robust Benefit Plan
• Company Match 401K Plan
• Laundered Employee Uniform
• Free employee meals prepared by the Four Seasons Culinary 'Ohana
• Complimentary stays at Four Seasons Worldwide
• Training and Development Opportunities
• Employee Recognition Programs