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Transform how a purpose-led organisation connects – driving visibility, engagement, and impact for people with learning disabilities, autism, and those who support them. Combine up-to-date digital marketing knowledge and data insight skills with storytelling that engages key stakeholders – optimising our online presence, producing compelling and accessible content, and using data to improve engagement, support recruitment, and influence policy.
Job Responsibility:
Shape and deliver digital strategies that grow our online reach and impact
Oversee website content, performance, accessibility, and SEO, with agency support, identifying ongoing opportunities to improve reach and performance
Create and manage high-quality content that reflects our authentic voice and lived experiences
Build and nurture trust and engagement across social media platforms
Empower and enable colleagues to share values-led content that showcases our work and impact
Design and run targeted campaigns to support recruitment, awareness, and policy influence
Produce accessible multimedia content (video, graphics, storytelling)
Lead digital PR activity to amplify campaigns, events, and partnerships
Support the delivery of content for public affairs and stakeholder engagement
Use GA4 and social analytics tools to measure success and inform decisions
Report on performance and continuously optimise for greater impact
Stay ahead of trends, tools, and algorithms to keep our digital presence strong
Requirements:
Proven experience managing websites, social media channels, and digital communities
Hands-on understanding of GA4, SEO, digital PR, and paid social campaigns
Strong storytelling and content creation skills, guided by insight and data
Collaborative approach with the ability to align digital activity with organisational goals
Nice to have:
Experience in health, social care, or policy-related communications
familiarity with accessibility tools
What we offer:
31 days’ annual leave (inc. bank holidays), rising with service