Website Product Assistant

• Support the Dropship onboarding process by accurately entering, updating, and maintaining product data across all relevant categories
• Accurately list new products on the website, ensuring all information is correctly entered into the system
• Liaise with the Internal Dropship team to obtain missing product data, clarify information, or resolve specification queries
• Assist with product updates and change requests
• Support image handling by uploading brand assets and basic editing or reformatting
• Work cross-functionally with the Online Trading team to ensure product readiness for launches, campaigns, and key commercial moments
• Help monitor enrichment queues and raise technical or data issues
• Maintain high standards of product data quality
• Keep documentation and trackers up to date

• Experience in a data entry, product administration, or ecommerce support role
• Confident using spreadsheets (e.g. Excel or Google Sheets) to input and manage data
• Comfortable working with digital systems or content management tools (CMS/PIM)
• Strong attention to detail with a high level of accuracy and consistency
• Proven ability to work to deadlines in a fast-paced or high-volume environment
• Good communication skills
• Organised and methodical, with the ability to manage repetitive tasks with care
• A team player with a proactive and dependable approach to getting tasks done

Experience working with product data or supporting an ecommerce team (preferred but not essential)

• 20% staff discount, which increases with length of service
• Thrive Recognition Scheme
• Wellbeing support provided by the Retail Trust
• Life Assurance
• Retail Rewards platform offering discounts for other retailers
• Pension Scheme
• Access to a wide range of career development