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The Website and Digital team plays a central role in how the NMC communicates with audiences including nurses, midwives, nursing associates and the public. We’re responsible for making sure our website is clear, accessible and easy to use, helping people find the information they need quickly and confidently. We work collaboratively across the organisation and with external suppliers, to keep the website accurate, compliant and aligned with our strategic priorities. Our focus is on continuous improvement – using insight, data and user feedback to enhance the user experience for everyone who visits our site.
Job Responsibility:
Manage and publish content through our CMS, ensuring information is timely, accurate and consistent with our tone of voice and house style
Support colleagues to create accessible, user-friendly content, maintain key pages for priority audiences, and help ensure the site meets accessibility and data protection standards
Play an active role in delivering an exciting programme of website development, supporting improvements to functionality, usability and user journeys across the site
Help coordinate tasks, timelines and content changes, ensuring work is well-planned, documented and delivered to a high standard
Support digital projects from discovery through to delivery, contributing to requirements gathering, user testing and post-launch evaluation
Monitor website performance, using analytics to identify risks, opportunities and areas for improvement
Contribute to digital development projects that enhance functionality and usability
Help keep content coordinated, compliant and focused on user needs
Requirements:
Strong attention to detail and confidence working with web content in a CMS environment
Good understanding of what makes content clear, accessible and engaging online
Comfortable advising colleagues on best practice for digital content
Ability to work collaboratively with a range of teams, including IT, data specialists and external suppliers
Interest in analytics and user insight to turn data into practical improvements
Strong organisational skills, with the ability to manage publishing schedules, maintain content inventories and support projects through documentation, user testing and feedback
Commitment to accessibility, equality, diversity and inclusion
What we offer:
30 days annual leave
Enhanced Pension Contributions via our attractive Pension Scheme – with a basic 8% employer contribution as standard which increases up to 14% with optional added Employee Contributions
Life Insurance – 4 x current salary
Hybrid working
Enhanced Maternity and Paternity Leave
24 Hours Employee Assistance Programme
Cycle to Work Scheme
Perkbox membership
Subsidised restaurant in our Portland Place office