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This role is the key resource for intranet applications at The University of Kansas Hospital. This position will serve as a liaison for customers and IT technical staff for software and related hardware support issues that to best serve employee needs. Position will liaise with internal customers, including but not limited to, Hospital Executive leadership, KUMC, physicians, clinical staff, hospital employees and UKP employees. The Senior Web Coordinator will be responsible for managing project resources (system capability, operating) which support intranet applications.
Job Responsibility:
Serve as a liaison to IT and customer
Maintain 24/7 and collect tracking data
Identify, understand and plan for organizational and human impacts of planned systems, and ensure that new technical requirements are properly integrated with existing processes and skill sets
Interact with internal users to learn and document requirements that are then used to produce business requirements documents
Document requirements or contribute to user manuals
Support corporate communications initiatives
Understand security and privacy requirements associated with healthcare communications
Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department
Requirements:
Bachelors Degree in Communications, Marketing, Computer Science, Engineering, Mathematics or related field from an accredited college or university
High School Graduate
5 or more years of previous experience in HTML, CSS, Javascript, Interwoven, Sharepoint, Interwoven and Ultraseek applications, to include executing strategic intranet plans and delivering at the tactical level, as well as website content management
3 or more years of communications experience in healthcare information services
Experience working directly with clients on day-to-day activities
Strong attention to detail with the ability to multi-task, meet tight deadlines and work independently
Manage all aspects of an intranet
Strong written and verbal communication skills
Team player with strong interpersonal skills
Proficiency in Microsoft Office Suite, and intranet monitoring, tracking and reporting tools
Nice to have:
Master's Degree in Communications, Computer Science, Engineering , Mathematics or other Design related field from an accredited college or university