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We are seeking a structured and proactive Web Services Publishing Officer (APS5 equivalent) to join a dynamic Digital Channels and Marketing team. This team membership position is highly operational, focusing on the efficient publishing of evidence-based web content across several key digital assets. Working under limited supervision, you will handle competing requests, coordinate workloads, and apply best-practice user experience (UX) and accessibility principles to ensure all digital communications are inclusive and impactful.
Job Responsibility
Lead the end-to-end publishing of digital content across multiple agency websites utilising Drupal CMS
ensure all web assets strictly align with current Web Content Accessibility Guidelines (WCAG standards) and technical digital accessibility requirements
manage technical correspondence, service requests, and administrative tasks via Jira Service Desk and shared team inboxes
review and analyse digital data to inform strategic decisions regarding content placement, channel effectiveness, and end-user utility
monitor local workflow priorities, set daily tasks under pressure, and provide guidance or peer-coaching to team members where required
Requirements
Demonstrated, hands-on experience web publishing within a Drupal CMS environment
proficiency with Jira Service Desk or similar ticketing systems
strong, practical understanding of technical website terminology and a comprehensive knowledge of WCAG accessibility standards
proven ability to work under limited direction, organise competing demands, apply sound judgment, and explain complex technical policies to broader stakeholders
high competency across Microsoft Office applications and corporate software systems
strong written and verbal communication skills
Applicants must be Australian Citizens
must hold or be willing to obtain a valid National Police Clearance and a current Working with Children Check
must undergo a mandatory Federal Pre-Engagement Security Screening Check