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Web Project Senior Associate

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Amgen

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Location:
United States

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Category:
-

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Contract Type:
Not provided

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Salary:

81993.00 - 102970.00 USD / Year
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Job Description:

The Amgen Global Content Excellence Team is looking for an experienced Web Project Senior Associate to join our Global Customer Capabilities & Innovation (GCCI) group. The GCCI delivers efficient and consistent quality global marketing assets at scale across multiple channels & markets. As part of the GCCI, the Web Project Sr. Associate provides integrated end-to-end project management to ensure successful delivery of websites and bring thought leadership and drive delivery.

Job Responsibility:

  • Collaborate with internal clients to define project scope, objectives and deliverables and develop detailed project plans, including scope, timelines, resources and budgets of website launches and updates
  • Support quarterly prioritization of project requests, award agencies and ensure timely execution of high-quality deliverables
  • Ensure effective communication and collaboration between cross-functional teams including copywriters, designers, developers, SEO team, analytics team, and project- and platform owners
  • Monitor project progress and documentation, and take corrective actions as necessary to keep projects on track, including identifying and managing risks, issues and changes throughout the project lifecycle
  • Perform quality assurance checks and hyper care to ensure deliverables meet industry standards, and ongoing strategic and operational support
  • Act as a single Point of Contact (POC) for managing all projects in GCCI WSO for managing assigned web projects
  • Support pilots, rollouts and adoption of new/enhanced capabilities and features for websites and the management and optimization of the global portfolio of websites
  • Support Global Service Center (GSC) Regional Leads with Project Planning and Forecasting, Release Management and Deployment and Creative Support, MAC Services, Quality Assurance and Testing
  • Submit Integrated System Assessment (ISA) across Amgen's global web platforms, which will significantly contribute to Amgen’s regulatory compliance and operational resilience
  • Develop and report on key performance indicators (KPIs) and metrics that gauge the success of websites, analyzing data to provide actionable insights
  • Provide reporting to GCCI Web Strategy leads on performance KPIs, areas of opportunity to enhance ways of working as part of operational reviews
  • Empower project owners to be cost effective & develop content with a sense of urgency through standardized templates
  • Support project owners through successful website launches and updates, adhering to agile web development process and industry best practices
  • Partner with stakeholders to perform functional testing to ensure quality
  • Collaborate with Digital Technology & Innovation (DTI) team to support quarterly prioritization of projects, clearly identifying business priorities, and scope to determine project requirements
  • Lead retrospectives that incorporate lessons learned from previous projects to instill a culture of continuous improvement

Requirements:

  • Master's degree
  • OR Bachelor’s degree and 2 years of digital or web project management experience
  • OR Associate’s degree and 6 years of digital or web project management experience
  • OR High School diploma/GED and 8 years of digital or web project management experience
  • 5+ years of digital project management in a fast-paced, multi-client environment, incl. end-to-end projects across a website lifecycle
  • Proven expertise in managing complex, cross-country and high impact projects
  • Strong understanding of agile project management principles and methodologies, preferably SAFe
  • Proficiency in web analytics and Search Engine Optimization (SEO), and User Experience (UX) and User Interface (UI) design principles using tools such as Google Analytics, Google Search Console and Figma
  • Experience with writing detailed documentation
  • Experience with JIRA, ServiceNow, Google Analytics, and Confluence
  • Excellent (agile) project management, written and spoken English communication, and collaboration skills and mastery of project management tools such as Confluence and Jira
  • Proactive, positive and inclusive attitude and eager to learn new methodologies, technologies and best practices
  • Attention to detail and strong capacity to refine work based on feedback
  • Ability to understand complex technical concepts and communicate clearly to non-technical stakeholders and translate business requirements into technical requirements
  • Advanced problem-solving capabilities, with a sharp eye for detail and a commitment to delivering the highest quality results
  • Work mostly PST time zone (though some meetings may be as early at 6am PST to accommodate different time zones)

Nice to have:

  • Familiarity with technical specifications, and industry standards and best practices including media file sizes/formats, accessibility standards (WCAG), privacy regulations (GDPR, US Consumer laws)
  • Knowledge of web development technologies, coding languages and industry best practices, such as HTML and CSS
  • Experience operating in a regulated business environment and adhering to mandatory compliance requirements (preferably pharma)
  • Experience prompting ChatGPT and other AI chatbot
  • Experience with Veeva CRM and Salesforce Marketing Cloud (SFMC)
What we offer:
  • A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
  • A discretionary annual bonus program
  • Stock-based long-term incentives
  • Award-winning time-off plans
  • Flexible work models where possible

Additional Information:

Job Posted:
December 18, 2025

Employment Type:
Fulltime
Work Type:
Remote work
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