Web Product Lead Job at Heidi (London)

Senior Product Manager, Web

As a Senior Product Manager on the Web team, you’ll bring Fin and the Intercom S...

Location

United Kingdom , London

Salary:

Not provided

Intercom

Expiration Date

Until further notice

Requirements

Experience in product management or product marketing, with a track record of delivering impactful digital storytelling
Strong ability to communicate narratives through web, translating positioning into content structures, flows, and copy feedback
Exceptional collaboration and communication skills - comfortable aligning diverse stakeholders and presenting work to executives
A strong design eye: able to identify what makes a page visually compelling and partner effectively with designers
Attention to detail - from copy to layout to functionality - you set a high bar and uphold it
Ability to thrive in a fast-moving, high-standards environment
you move with urgency and adapt to change
A passion for marketing and branding, and for shaping how cutting-edge products are experienced online

Job Responsibility

Lead end-to-end delivery of high-quality narrative and storytelling pages, from concept to launch
Translate messaging into web experiences: take positioning and messaging guides and shape them into compelling, differentiated pages
Own what ships: make clear, timely decisions
guide your team through ambiguity
and ensure everything launched meets a very high standard
Collaborate across functions: work with designers, engineers, PMMs, and brand studio partners to bring stories to life on the web
Bring a strong eye for narrative and copy: ensure content is clear, engaging, and aligned with our company positioning and goals
Drive progress and urgency: move quickly while maintaining excellence in craft and execution
Measure and improve impact: track how narrative pages perform and optimize for engagement, comprehension, and conversion

What we offer

Competitive salary and equity in a fast-growing start-up
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews - we reward great work!
Pension scheme & match up to 4%
Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
Flexible paid time off policy
Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
MacBooks are our standard, but we’re happy to get you whatever equipment helps you get your job done

Fulltime

Lead Product Designer

Goody is a gifting platform that makes personal and professional gifting easy. W...

Location

United States

Salary:

160000.00 - 200000.00 USD / Year

Goody

Expiration Date

Until further notice

Requirements

5+ years of experience in product design, with a portfolio showcasing fresh, creative work for web and mobile
Top 5% visual talent, with both a good eye and the skills to execute
Experienced in the main gameplay loop of design, namely exploring the option space and iterating until something hits
Growth mindset and an ability to take constructive feedback and thrive in a no-ego culture
US or Canada residents preferred

Job Responsibility

Design user interfaces and experiences for Goody’s responsive web application, including the sender experience (ecommerce and SaaS) and recipient gift experience
Collaborate with product to evolve product direction based on findings in the design process
Understand user needs through feedback, testing, research, and gathering information from users and stakeholders
Evolve Goody’s design language to changing needs and new feature development
Explore ways to integrate AI/ML in non-BS, actually useful ways

What we offer

Fully remote company with opportunities to meet in person, such as regional meetups and our annual company offsite
Base salary range of $160K – $200K USD plus stock options
comprehensive medical plans, including vision and dental
flexible PTO
paid family leave
education and wellness stipends
lots of gifts

Fulltime

Group Web Product Manager

You’ll lead the product direction and day-to-day execution for Intercom’s web pr...

Location

United Kingdom , London

Salary:

Not provided

Intercom

Expiration Date

Until further notice

Requirements

A hands-on leader: equally comfortable shaping significant new opportunities and editing copy line-by-line
Obsessed with detail and craft: layout, words, performance, and UX polish
A PMM-fluent product thinker: able to translate positioning into compelling, converting web pages
Strong on web performance and optimisation: CRO, instrumentation, and demand generation
An excellent communicator: crisp, quick on your feet with execs, and able to drive alignment
A strong proponent of AI in practice: with examples of how you use AI to raise the bar on delivery
Experienced leading teams and raising quality standards

Job Responsibility

Own the web product: intercom.com, fin.ai, and every digital touchpoint that represents Intercom online
Translate positioning into world-class websites: Turn company strategy, messaging, and Fin’s story into high-impact, high-performing pages
Lead & coach 4 PMs: Drive clarity, accountability, and excellence across growth and narrative tracks
Drive performance: Improve conversion, comprehension, and engagement through experimentation, CRO, and demand generation
Hold the quality bar: Partner with design to deliver industry-leading web experiences at the highest quality level
Innovate: Push beyond B2B website norms
explore new interaction models, AI-first web experiences, and storytelling formats that set us apart

What we offer

Competitive salary and equity in a fast-growing start-up
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews - we reward great work
Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
Open vacation policy and flexible holidays so you can take time off when you need it
Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
MacBooks are our standard, but we’re happy to get you whatever equipment helps you get your job done

Fulltime

Group Web Product Manager

You’ll lead the product direction and day-to-day execution for Intercom’s web pr...

Location

Ireland , Dublin

Salary:

Not provided

Intercom

Expiration Date

Until further notice

Requirements

A hands-on leader: equally comfortable shaping significant new opportunities and editing copy line-by-line
Obsessed with detail and craft: layout, words, performance, and UX polish
A PMM-fluent product thinker: able to translate positioning into compelling, converting web pages
Strong on web performance and optimisation: CRO, instrumentation, and demand generation
An excellent communicator: crisp, quick on your feet with execs, and able to drive alignment
A strong proponent of AI in practice: with examples of how you use AI to raise the bar on delivery
Experienced leading teams and raising quality standards

Job Responsibility

Own the web product: intercom.com, fin.ai, and every digital touchpoint that represents Intercom online
Translate positioning into world-class websites: Turn company strategy, messaging, and Fin’s story into high-impact, high-performing pages
Lead & coach 4 PMs: Drive clarity, accountability, and excellence across growth and narrative tracks
Drive performance: Improve conversion, comprehension, and engagement through experimentation, CRO, and demand generation
Hold the quality bar: Partner with design to deliver industry-leading web experiences at the highest quality level
Innovate: Push beyond B2B website norms
explore new interaction models, AI-first web experiences, and storytelling formats that set us apart

What we offer

Competitive salary and equity in a fast-growing start-up
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews - we reward great work
Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
Open vacation policy and flexible holidays so you can take time off when you need it
Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
MacBooks are our standard, but we’re happy to get you whatever equipment helps you get your job done

Fulltime

Staff Product Manager - Web Growth

Intercom treats our website as a product. As the Staff PM for Web Growth, you’ll...

Location

Ireland , Dublin

Salary:

Not provided

Intercom

Expiration Date

Until further notice

Requirements

Experience in web growth: you’ve owned growth/product strategy for high-performing websites and can show measurable impact
Deeply analytical: skilled at using data to identify opportunities, diagnose funnel health, and guide strategy
Operationally minded: able to run complex programs end-to-end, lead other PMs / producers, and scale processes so the web team can ship consistently and at high quality
Strong collaborator and communicator: able to align diverse stakeholders with crisp, data-driven storytelling
Comfortable in a fast-paced, high-bar environment with ambitious goals and tight feedback loops

Job Responsibility

Own web growth strategy: Develop and evolve a holistic strategy for how our websites drive growth
Deeply understand performance: Analyze funnel trends and uncover insights that shape priorities
Identify and prioritise opportunities: Spot areas to optimise (CRO, SEO/AEO, page performance) and make clear tradeoffs to maximise impact
Drive outcomes: Translate analysis into clear priorities and partner with design, engineering, marketing, and data teams to deliver measurable results
Mentor and coach: Support the growth of other PMs by providing guidance, feedback, and best practices
Partner cross-functionally: Align product, marketing, design, engineering, and analytics stakeholders around shared goals and sequencing

What we offer

Competitive salary and equity in a fast-growing start-up
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews - we reward great work!
Pension scheme & match up to 4%
Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
Flexible paid time off policy
Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
MacBooks are our standard, but we also offer Windows for certain roles when needed

Fulltime

Staff Product Manager - Web Growth

Intercom treats our website as a product. As the Staff PM for Web Growth, you’ll...

Location

United Kingdom , London

Salary:

Not provided

Intercom

Expiration Date

Until further notice

Requirements

Experience in web growth: you’ve owned growth/product strategy for high-performing websites and can show measurable impact
Deeply analytical: skilled at using data to identify opportunities, diagnose funnel health, and guide strategy
Operationally minded: able to run complex programs end-to-end, lead other PMs / producers, and scale processes so the web team can ship consistently and at high quality
Strong collaborator and communicator: able to align diverse stakeholders with crisp, data-driven storytelling
Comfortable in a fast-paced, high-bar environment with ambitious goals and tight feedback loops

Job Responsibility

Own web growth strategy: Develop and evolve a holistic strategy for how our websites drive growth
Deeply understand performance: Analyze funnel trends and uncover insights that shape priorities
Identify and prioritise opportunities: Spot areas to optimise (CRO, SEO/AEO, page performance) and make clear tradeoffs to maximise impact
Drive outcomes: Translate analysis into clear priorities and partner with design, engineering, marketing, and data teams to deliver measurable results
Mentor and coach: Support the growth of other PMs by providing guidance, feedback, and best practices
Partner cross-functionally: Align product, marketing, design, engineering, and analytics stakeholders around shared goals and sequencing

What we offer

Competitive salary and equity in a fast-growing start-up
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews - we reward great work!
Pension scheme & match up to 4%
Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
Flexible paid time off policy
Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
MacBooks are our standard, but we also offer Windows for certain roles when needed

Fulltime

Lead Product Designer

Viget is an independent digital agency that has been branding, designing, and bu...

Location

United States

Salary:

Not provided

Viget Labs

Expiration Date

Until further notice

Requirements

Independently drive large, complex projects from concept to completion
Show expertise in interaction design and prototyping tools to communicate complex interactive design concepts
Design high-quality, thoughtful interfaces that balance function, aesthetics, and usability
Have experience working within an existing design system, deciding when to leverage pre-designed components and when there’s a need for new components
Be familiar with the possibilities and limitations of modern development approaches including web applications, client-side applications, and native mobile applications
Clearly communicate recommendations to clients and teammates and build alignment on product strategy, design, functionality, and usability
Enjoy working with agile development teams on software applications, and helping clients focus on realistic deliverables
Meet deadlines and be considerate of clients’ project budgets and timelines
Take pride in proactively listening, communicating, and collaborating exceptionally well
Have an online portfolio of work you can share with us

Job Responsibility

Help our clients concept, design, and launch complex digital experiences and compelling products
Work may include all aspects of the design process including research, explorations, prototyping, and visual design

Product Support Lead

We are seeking a Product Support Lead to establish and manage our product suppor...

Location

India , Bangalore

Salary:

Not provided

ansrsource

Expiration Date

Until further notice

Requirements

2–4 years of professional experience in technical or product support roles
Strong knowledge of ticket handling, SLA management, and issue triage processes
Experience with modern support/ticketing systems (e.g., Zendesk, Freshdesk, Jira Service Management, or similar)
Ability to troubleshoot issues across web applications, APIs, and integrated systems
Excellent client-facing communication and problem-solving skills
Strong sense of ownership, urgency, and accountability
Prior experience in a SaaS or product-driven company preferred

Job Responsibility

Own the product support function, serving as the primary contact for client-reported issues
Manage ticket lifecycles including intake, triage, resolution, escalation, and closure
Monitor SLAs and ensure compliance with client expectations
Establish and refine support processes, workflows, and knowledge bases
Communicate clearly and consistently with clients on issue status, resolution timelines, and next steps
Provide professional, empathetic, and solution-focused support in all client interactions
Escalate critical issues internally while managing client expectations effectively
Collaborate with Engineering Lead, DevOps Lead, and Testing Lead to resolve complex client issues
Provide structured feedback to product and engineering teams based on recurring client problems
Track and report on issue trends to inform product improvements

Fulltime

Web Product Lead

Heidi

Location:
United Kingdom , London

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 18, 2026

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:February 18, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Job Posted:
February 18, 2026