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The Amgen Global Content Excellence Team is looking for an experienced Web Manager to join our Global Customer Capabilities & Innovation (GCCI) group. GCCI delivers efficient and consistent quality global marketing assets that scale across multiple channels & markets. As part of the GCCI, the Web Manager provides integrated end-to-end program and project management to ensure successful delivery of websites and bring thought leadership and drive delivery.
Job Responsibility:
Lead and manage and drive cross functional teams of web programs across GCCI WSO, ensuring timelines, resources and budget alignment of website launches, enhancements, and optimization initiatives
Lead quarterly portfolio intake and prioritization across web initiatives in partnership with Technology and business stakeholders
Provide strategic operational oversight and alignment across cross-functional teams, including content, design, development, SEO, analytics, project owners, and platform stakeholders
Oversee program health across initiatives by monitoring delivery progress, governance adherence, documentation standards, cross-project risks, issues, and change impacts
Develop, track, and report KPIs by analyzing web traffic, user behavior, and SEO metrics
Partner with stakeholders to conduct functional testing and ensure adherence to agile web development processes, industry best practices, and high-quality standards
Lead structured retrospectives, identifying improvement opportunities
Continuously assess and optimize the web portfolio to ensure alignment with evolving business priorities, resource capacity, and long-term digital strategy
Ensure compliance with regulatory, legal, and brand standards across all web initiatives
Requirements:
Doctorate degree
OR Master’s degree and 2 years of digital or web project management experience
OR Bachelor’s degree and 4 years of digital or web project management experience
OR Associate’s degree and 10 years of digital or web project management experience
OR High school diploma / GED and 12 years of digital or web project management experience
Nice to have:
5+ years of experience managing end-to-end digital and website lifecycle projects in fast-paced, multi-stakeholder environments
Strong knowledge of Agile methodologies (preferably SAFe) with experience managing website roadmaps
Proficient in Program / Project Management tools such as JIRA, ServiceNow, Confluence, and Google Analytics
Proven ability to negotiate priorities, manage expectations, and build productive relationships across diverse, cross-functional teams and external partners
Experience operating in regulated industries (preferably pharma) with understanding of compliance requirements
Familiarity with accessibility standards (WCAG), privacy regulations (GDPR, US consumer laws), web technologies (e.g., HTML/CSS), and industry best practices
Experience developing detailed project documentation and translating business requirements into technical specifications
Effective communication, relationship management, and cross-functional collaboration skills
Proficiency in web analytics, SEO, and UX/UI principles
Advanced problem-solving capabilities, attention to detail, and commitment to delivering high-quality outcomes
Proactive, inclusive, and flexible approach with a willingness to learn, experiment, and continuously improve
What we offer:
A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts