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Amgen Logo Amgen · -

Web Manager, Web Strategy & Operations

United States, Houston 117610.00 - 145143.00 USD / Year · Job Posted February 18, 2026
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Job Description

The Amgen Global Content Excellence Team is looking for an experienced Web Manager to join our Global Customer Capabilities & Innovation (GCCI) group. GCCI delivers efficient and consistent quality global marketing assets that scale across multiple channels & markets. As part of the GCCI, the Web Manager provides integrated end-to-end program and project management to ensure successful delivery of websites and bring thought leadership and drive delivery.

Job Responsibility

  • Lead and manage and drive cross functional teams of web programs across GCCI WSO, ensuring timelines, resources and budget alignment of website launches, enhancements, and optimization initiatives
  • Lead quarterly portfolio intake and prioritization across web initiatives in partnership with Technology and business stakeholders
  • Provide strategic operational oversight and alignment across cross-functional teams, including content, design, development, SEO, analytics, project owners, and platform stakeholders
  • Oversee program health across initiatives by monitoring delivery progress, governance adherence, documentation standards, cross-project risks, issues, and change impacts
  • Develop, track, and report KPIs by analyzing web traffic, user behavior, and SEO metrics
  • Partner with stakeholders to conduct functional testing and ensure adherence to agile web development processes, industry best practices, and high-quality standards
  • Lead structured retrospectives, identifying improvement opportunities
  • Continuously assess and optimize the web portfolio to ensure alignment with evolving business priorities, resource capacity, and long-term digital strategy
  • Ensure compliance with regulatory, legal, and brand standards across all web initiatives

Requirements

  • Doctorate degree
  • OR Master’s degree and 2 years of digital or web project management experience
  • OR Bachelor’s degree and 4 years of digital or web project management experience
  • OR Associate’s degree and 10 years of digital or web project management experience
  • OR High school diploma / GED and 12 years of digital or web project management experience

Nice to have

  • 5+ years of experience managing end-to-end digital and website lifecycle projects in fast-paced, multi-stakeholder environments
  • Strong knowledge of Agile methodologies (preferably SAFe) with experience managing website roadmaps
  • Proficient in Program / Project Management tools such as JIRA, ServiceNow, Confluence, and Google Analytics
  • Proven ability to negotiate priorities, manage expectations, and build productive relationships across diverse, cross-functional teams and external partners
  • Experience operating in regulated industries (preferably pharma) with understanding of compliance requirements
  • Familiarity with accessibility standards (WCAG), privacy regulations (GDPR, US consumer laws), web technologies (e.g., HTML/CSS), and industry best practices
  • Experience developing detailed project documentation and translating business requirements into technical specifications
  • Effective communication, relationship management, and cross-functional collaboration skills
  • Proficiency in web analytics, SEO, and UX/UI principles
  • Advanced problem-solving capabilities, attention to detail, and commitment to delivering high-quality outcomes
  • Proactive, inclusive, and flexible approach with a willingness to learn, experiment, and continuously improve

What we offer

  • A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
  • A discretionary annual bonus program
  • Stock-based long-term incentives
  • Award-winning time-off plans
  • Flexible work models where possible

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