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Bibby Financial Services are growing, and we’re looking for a Web Executive to join our Banbury Team on a fixed term basis. The Web Executive will be responsible for the upkeep, maintenance and development of our nine websites, providing best practice guidance and support on design, UX and content. You will manage the day-to-day running of our websites, in line with our content management process, handling and responding to internal requests as well as supporting the Web Operations Specialist in delivering a high-quality user experience.
Job Responsibility
Manage all web tickets via our portal, Service Desk Plus, working closely with our international marketing teams to ensure requests are managed efficiently and in line with SLAs
Work closely with our web development agency and other third-party vendors to ensure development releases meet requirements and are tested before deployment
Ensure the CMS is fully supported by internal and external technology teams and that functionality is consistent across all regions, resulting in minimal web-downtime
Support Web Operations Specialist by working closely with InfoSec and IT teams to understand and manage website risks, including resolution plans in line with our Incident Response Plan
Manage service desk requests and backlogs, liaising with regional teams, and digital agencies to complete/resolve tickets and produce monthly reports
Become a central point of contact for the super user community to support CMS operations and efficiency, working closely with regional teams
Provide an in-house design capability to carry out amendments to artwork or imagery for digital/print via InDesign, Canva and Photoshop to ensure they are on brand and fit for web publication
Create training material and guides to support website best practice.
Requirements
Proven experience as Web Executive, Web Content Manager, or a similar role with a strong portfolio of projects
Experience in Web design, web content management or a related field
In-depth CMS management experience and experience in building and deploying web forms
Experience with web analytics (Google Tag Manager, Google Analytics,) and familiarity with SEO principles
Strong UX background with ability to effectively communicate ideas.
What we offer
25 days’ holiday plus bank holidays, increasing with service, with buy/sell options
Performance Bonus
Private healthcare for you and your family
Company pension scheme
Flexible benefits (gym membership, tech, health assessments and more)