Web Content Manager Job at Aquent (Virginia Beach)

Web Content Manager

Aquent

Location:
United States , Virginia Beach

Category:
IT - Administration

Contract Type:
Not provided

Salary:

80000.00 - 95000.00 USD / Year

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Job Description:

We are seeking a strategic Web Content Manager to manage the online presence and critical business initiatives for a leading national home services and infrastructure firm. This role combines product management principles with hands-on execution and critical business support, requiring someone who can think strategically while delivering tactical results under tight deadlines. You’ll own the complete content lifecycle—from stakeholder intake to performance optimization—while managing time-sensitive M&A initiatives and building scalable processes that support our growing business needs.

Job Responsibility:

Serve as the trusted advisor and primary contact for Marketing, Corporate Communications, and Recruiting teams
Act as the strategic gatekeeper for all website content requests, evaluating feasibility, brand alignment, and business impact
Lead discovery sessions with stakeholders and UX to define project requirements, scope, and success metrics
Build strong cross-functional relationships through proactive communication and reliable delivery
Ensure all published content meets quality standards, compliance requirements, and aligns with overall web strategy
Serve as the primary product point of contact for M&A and company expansion initiatives
Partner with Marketing, Customer Experience and Creative on time-critical M&A and expansion content initiatives, including website updates, announcements, and integration materials
Manage unplanned, high-priority requests with compressed timelines, often requiring immediate resource reallocation
Coordinate rapid-response publishing workflows to support deal announcements and corporate communications
Ensure brand consistency and compliance standards are maintained even under accelerated delivery schedules
Own end-to-end publishing workflows across all company websites, ensuring brand consistency and compliance
Own overall visual quality control across all company websites, ensuring consistent brand standards and user experience
Maintain content governance by conducting regular audits to identify outdated content and ensure accuracy across all properties
Evaluate incoming requests to determine optimal execution paths—leveraging existing site components versus new development
Maintain content quality standards while optimizing for speed and efficiency
Lead regular check-ins with stakeholders in Marketing, Customer Experience, and Branding to align on priorities and standards
Make independent decisions on routine content updates and publishing requests, escalating to Senior Product Manager only when strategic guidance or additional approvals are needed
Partner with UX on user experience design, testing, and optimization initiatives
Collaborate with Development teams to prioritize features and manage technical roadmaps
Assist in web modernization project to standardize templates and components across all company websites
Balance stakeholder needs with technical constraints to deliver pragmatic solutions
Drive data-informed decisions through KPI monitoring, including Core Web Vitals, conversion rates, and user engagement metrics
Identify performance improvement opportunities and measure impact of site updates
Create regular reporting cadences to communicate results to stakeholders
Manage support ticket triage through Zendesk, ensuring timely resolution and stakeholder satisfaction
Independently handle day-to-day website operations and routine content requests without oversight
Partner with Senior Product Manager on weekly prioritization and cross-team issue resolution
Escalate complex issues, strategic decisions, or requests requiring additional approvals to Senior Product Manager
Continuously improve processes and workflows to scale operations effectively

Requirements:

2–4 years in digital product/project management or website operations
Strong background in Content Management Systems (CMS), agile methodologies, and web analytics (Google Analytics, etc.)
Proven ability to stay calm and execute perfectly under pressure with frequent context-switching
A “product mindset” that takes full ownership of site quality and content accuracy without constant oversight
Comfort using data to identify site inefficiencies and drive systematic improvements

What we offer:

bonus
profit sharing

Additional Information:

Job Posted:
January 09, 2026

Employment Type:

Fulltime

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