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Web Content & Conversion Manager

United States, Miami · Job Posted June 09, 2026
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Job Description

The Web Content & Conversion Manager defines and executes the strategic roadmap for website content and conversion performance. This role blends SEO expertise, data-driven optimization, content strategy, and hands-on execution to drive engagement, conversion rates, and revenue across all site experiences. The role partners with Brand & Creative, Technology, Analytics, Revenue Management, Product, and Partnerships to deliver a best-in-class digital experience.

Job Responsibility

  • Define and execute the strategic roadmap for website content and conversion performance
  • Execute SEO and GEO best practices across content, templates, tagging, and taxonomy
  • Conduct keyword and competitive research using tools such as SEMrush
  • Partner with development teams to implement SEO best practices
  • Ensure all content is optimized to improve search performance, engagement, and conversion outcomes
  • Analyze site traffic, user behavior, and conversion patterns to identify optimization opportunities
  • Define and track KPIs across traffic, engagement, and conversion
  • Own A/B testing and CRO roadmap across key site areas
  • Continuously optimize content, layouts, messaging, and user flows based on data and testing insights
  • Own the roadmap for website content and conversion optimization initiatives
  • Manage a content calendar aligned to business goals and promotional planning
  • Collaborate cross-functionally to align offers and messaging with revenue and growth goals
  • Define site structure and communication strategies across the full conversion funnel
  • Oversee creation of high-performing, audience-targeted website content
  • Manage end-to-end execution of content initiatives across internal teams and external partners
  • Integrate partner and promotional content while ensuring consistency and conversion impact
  • Ensure all content supports usability, engagement, SEO, and conversion best practices
  • Partner with Brand, Technology, Analytics, Revenue, Product, and Partnerships to deliver a cohesive digital experience
  • Provide stakeholders with clear insights and recommendations based on performance data

Requirements

  • Bachelor’s degree in eCommerce, Business Management, or related field
  • 5+ years of experience in a leadership role within eCommerce, travel, or hospitality industries
  • Experience in increasing scope and strategic responsibility
  • Strong background in eCommerce within service industries
  • Demonstrated success developing and implementing content strategies that improve conversion rates
  • Excellent communication and cross-functional team management skills
  • Ability to collaborate effectively with internal teams and external partners
  • Proven ability to manage website content projects end-to-end
  • Strong quantitative and analytical skills with attention to detail and data-driven decision-making
  • Ability to work under pressure, meet deadlines, and interact effectively with stakeholders
  • Strong communication, critical thinking, and presentation skills (written and verbal)
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint)
  • Experience with Adobe Suite, SEMrush, and FullStory

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

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