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This role is responsible for defining and executing the strategic roadmap for website content and conversion performance. It blends SEO expertise, data-driven optimization, content planning, and hands-on execution to drive engagement and improve conversion performance across all digital experiences. The position partners cross-functionally with Brand & Creative, Technology, Analytics, Revenue Management, Product, and Partnerships to deliver a best-in-class digital experience with measurable impact.
Job Responsibility:
Define and execute the strategic roadmap for website content and conversion performance
Own the strategic roadmap for all website content and conversion optimization initiatives
Develop and manage a strategic content calendar aligned to business objectives
Collaborate with cross-functional partners to contextualize offers and promotions
Define site structure priorities and communication strategies
Execute SEO and GEO best practices
Conduct competitive and keyword research
Partner with technology and development teams to implement SEO best practices
Ensure all new and existing content is optimized
Analyze site traffic, user behavior, engagement, and conversion patterns
Define and track KPIs related to traffic, engagement, conversion rate, and content performance
Develop and maintain an ongoing A/B testing and conversion rate optimization roadmap
Use analytics and testing insights to continuously improve content, page layouts, messaging, and user flows
Develop and oversee the creation of high-performing website content
Manage end-to-end execution of web content initiatives
Integrate partner and promotional content
Ensure all site content follows best practices for engagement, usability, SEO, and conversion
Work closely with Brand & Creative, Technology, Analytics, Revenue Management, Product, and Partnerships
Provide clear direction, insights, and recommendations to stakeholders
Collaborate closely with UX and technology teams on execution and optimization initiatives
Requirements:
3+ years of experience in a leadership or highly autonomous role within ecommerce, travel, hospitality, or service-based environments
Experience working in progressively increasing scope and strategic responsibility
Strong background in ecommerce for service-oriented businesses
Proven success developing and executing content strategies that drive measurable conversion improvements
Experience collaborating across content, UX, technology, and analytics teams
Adobe Experience Manager (AEM)
Adobe Target
Customer Journey Analytics
Strong project management and cross-functional communication skills
Demonstrated ability to manage website content initiatives end-to-end
Strong quantitative and analytical skills with a data-driven decision-making mindset
Nice to have:
SEMrush
FullStory or similar behavioral analytics tools (e.g., Microsoft Clarity, Hotjar)