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The Content Management Specialist is responsible for maintaining, organizing, publishing, and enhancing digital content across the organization’s public websites (Drupal) and internal intranet platforms (SharePoint). This role ensures content accuracy, accessibility, compliance, and alignment with branding and communication standards. The specialist will collaborate regularly with stakeholders, technical teams, and communications staff to support timely updates, improve content quality, and optimize user experience. This role works closely with communications, technical teams, and business stakeholders to ensure timely, accurate, and engaging content delivery.
Job Responsibility:
Publish, update, and manage web and intranet content including text, images, documents, and multimedia
Maintain page accuracy, formatting consistency, and alignment with branding and accessibility standards (Section 508/WCAG)
Manage Drupal content types, menus, taxonomies, and basic page layouts
Maintain SharePoint pages, document libraries, lists, and announcements
Conduct regular content audits to identify outdated or inaccurate materials
Coordinate with contributors, reviewers, and approvers to keep information current
Support content workflows, version control, and governance standards
Requirements:
Bachelor's degree, One-and-one-half (1.5) years of additional experience can substitute for one (1) year of a typical degree program
Minimum 6 years of experience with job duties listed above
Minimum 1 year of experience supporting projects/efforts with a responsibility for managing content in Drupal and SharePoint Online
Ability to obtain/maintain Public Trust clearance
Nice to have:
Strong writing, editing, and proofreading skills
Familiarity with basic HTML and image optimization
Understanding of accessibility standards and digital content best practices
Ability to manage multiple requests and deadlines in a fast‑paced environment
Experience with content strategy, intranet governance, or digital communications
Familiarity with SEO, analytics tools, and/or UX principles