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The Wealth Supervision Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization.
Job Responsibility:
Support Supervision programs for the Asia South and North cluster for Wealth including execution and reporting results to provide global risk management consistency and excellence
Works closely with business partners on findings and makes recommendations on improving practices
Develops procedural implementation and change management process
Examines procedures for consistency and gaps relative to regulations in addition to impacts on customer experience
Conducts internal testing of dispute processes to ensure control
Monitors exceptions to dispute policy and identifies drivers of exceptions
Has the ability to operate with a limited level of direct supervision
Can exercise independence of judgement and autonomy
Acts as SME to senior stakeholders and /or other team members
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Requirements:
5-8 years of experience
Ability to multi-task with strong organizational and time management skills per the needs of banker teams and clients
Ability to problem solve and analyzes data with demonstration of attention to detail
Strong verbal and written communication skills
Knowledge of investments, insurance products
Bachelor's/University degree or equivalent experience
What we offer:
Access to telehealth options, health advocates, confidential counseling
Programs and services for physical and mental well-being
Empowerment to manage financial well-being and help plan for the future
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