Wealth Products and Operations Control Testing Leader, Citi

Citi

Location:
Singapore, Singapore

Category:
Finance

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Wealth Products and Operations Control Testing Team is responsible for testing controls designed and owned by Citi's Wealth Product and Operations departments. This role focuses on controls monitoring/testing, developing tools and procedures, and providing strategic insights. Responsibilities include assessment, design, execution, and training, along with maintaining stakeholder relationships and adherence to Citi's compliance standards.

Job Responsibility:

Support the Controls Testing Utility by acting on assessing control design, designing control testing tools, developing control testing procedures, ensure control testing transitions, dispositioning exceptions, and developing insights
Carry key responsibility for Control Design Assessment (CDA) by executing CDA checklist/procedures for controls and recording results in Citi Risk & Control (CRC)
Own significant portions of control testing design activity, which includes writing control testing tool descriptions, and completing control testing and QUEST setup
Develop control testing procedures in Confluence and is responsible for obtaining necessary signoffs from covered businesses and functions
Perform a uniquely significant role on training Central Execution team overseas on all designed control testing tools and established control testing procedures
Has the ultimate decision on controls testing outlier disputes, holds the responsibility to raise concerns through IMPACT Concerns or QUEST Observation Logs based on the Business
Create materials for Operational Risk Forums (ORF) and senior meetings as needed and investigates causes for results that are deviating from trends and escalate situations that pose excessive risk(s)
Develop and drives quality-checking routines to ensure compliance with all relevant policies, operating guides, and owned control testing
Support team members on topics ranging from control testing design to performance management and control testing platforms basics
Help drive continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control design assessment and controls testing
Maintain relationships and drives accountability with partners and stakeholders to drive control testing's success in support of the business's strategy
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards
Support other relevant work efforts of the department where needed and as directed by their manager.

Requirements:

Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
Subject matter expert on controls design, execution and/or control testing
Excellent understanding of MCA (Managers Control Assessment) frameworks and processes
Advanced skills in MS Word, MS Excel, MS PowerPoint, and MS SharePoint
Effective communication, written and presentation skills
Strong people and relationship management skills with the ability to influence others and foster a sense of collaboration
Independent thinker and able to perform a credible challenge of businesses/functions
Ability to work effectively on virtual teams, including across different geographies and time zones preferred
Investment securities and/or insurance licenses preferred (e.g., Series 7, 9,10, 24, 63, 53, 55, 66, L&H).

Nice to have:

Ability to work effectively on virtual teams, including across different geographies and time zones
Investment securities and/or insurance licenses preferred (e.g., Series 7, 9,10, 24, 63, 53, 55, 66, L&H).

What we offer:

Citi provides programs and services for physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more
Expanded Paid Parental Leave Policy
Financial well-being resources and tools
Access to learning and development resources to help broaden and deepen skills
Generous paid time off packages
Resources and tools to volunteer in the communities
Citi employee volunteers contributed more than 1 million volunteer hours globally.

Additional Information:

Job Posted:
November 27, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Wealth Products and Operations Control Testing Leader