Wealth KYC Operations Manager - Assistant Vice President Job at Citi (Singapore)

Job Description

The KYC Operations Manager is an intermediate management-level position responsible for providing full leadership and direction to a team of employees to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team. The overall objective of this role is to ensure the development and management of a dedicated internal KYC (Know Your Client) program at Citi.

Job Responsibility

Manage and lead KYC operations, including executing processes in accordance with Citi compliance policies and overseeing the KYC control environment
Perform program management of existing Business As Usual (BAU)/Refresh process with scope to migrate further functions globally
Provide people management and development responsibilities and ensure team service level standards are met
Liaise with Compliance department and senior management within business units supported
Oversee new client onboarding and implement process enhancements to improve client onboarding experience
Provide Management Information System (MIS) reporting to senior management and ensure delivery of targets within timelines dictated by BAU and Refresh Program
Monitor account refresh activity daily to ensure regulatory/document requirements are met
Perform quality reviews on new client and refresh cases, ensuring a high level of quality before cases are finalized
Maintain ‘Book of Work’ for new system releases and enhancements to existing infrastructure
Has the ability to operate with a limited level of direct supervision
Can exercise independence of judgement and autonomy
Acts as SME to senior stakeholders and /or other team members
Ability to manage teams
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards
Manage CBSU core AML risk management reviews, including Customer Due Diligence (CDD), Transaction Monitoring, High Risk Account/Customer Identification (HRAC), Large Cash Transaction review (LCT)
Exercise full leadership and supervisory responsibility. Responsible for team performance including timeliness of work, quality of reviews and monthly/yearly scorecards
Monitor team workflow, confirm tasks are meeting timeliness or come up with plans to keep all work current
Support business and operational risk and control reviews in AML/Sanctions related projects
Lead, co-ordinate with business and CBSU users on user acceptance testing on AML/CDD system changes
Responsible for Anti Money Laundering related reviews – Citiscreening, reviewing and authorizations of cases
Provide feedback and training the Analysts, bankers on the AML review – HRAC, CDD, LCT, Transaction Monitoring
Perform Quality review and authorize AML cases – CDD
Escalation of suspicious account activity
Exercise strong judgment in approving/rejecting submitted cases to decrease regulatory and reputational risk
Assist with requests and may interface with compliance and audit examiners
Process improvement to enhance efficiency of the AML system and CBSU core functions to meet the objective of effective risk identification and control implementation

Requirements

5-8 years of experience leading teams preferred
Ability to analyze results and identify strengths and opportunities
Experience in creating and implementing processes that result in improved business performance
Ability to work independently, prioritize and work diligently under pressure
Ability to effectively communicate with multiple lines of business and multiple layers of management
Interpersonal skills and ability to work well in a team environment collaborating across diverse groups
Navigates complexity to create clear, often unique solutions
Demonstrate exceptional organizational skills
Performance record with a history of increased responsibility, and task / project delivery
Proven ability to make sound business decisions
Superior execution skills with a focus on clear, realistic action steps and timelines
Proven ability to communicate business rationale to internal and external counterparts
Bachelor's degree/University degree or equivalent experience

Citi - All Job Offers

Select Country

Wealth KYC Operations Manager - Assistant Vice President

Job Description

Job Responsibility

Requirements

Looking for more opportunities?

Wealth KYC Operations Manager - Assistant Vice President

Staff Accountant

Launch Intern

Staff Accountant

Product Safety Engineer Tooling

D&E - Duv Global Support Center (Asia) Bottom Engineer - Linkou

Supplier collaboration and quality head

Crew Member

Registered Nurse

Our AI answers in your language