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Wealth Data Applications Support Analyst

https://www.citi.com/ Logo

Citi

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Location:
Singapore, Singapore

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Application Support Analyst for Wealth Data applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and workflows within the wealth data domain. This role requires integrating subject matter and industry expertise within a defined area, with an in-depth understanding of how various sub-functions collectively integrate and contribute to the overall objectives of the function and business.

Job Responsibility:

  • Provide Level 1/2 application support for critical wealth data platforms and applications
  • Respond to and resolve production incidents promptly
  • Perform root cause analysis and implement preventative measures
  • Proactively identify recurring issues and analyze trends
  • Contribute to development and enhancement of support processes and workflows
  • Act as subject matter expert for wealth data applications
  • Conduct in-depth analysis of complex technical issues
  • Create and maintain comprehensive documentation for support procedures
  • Communicate effectively with business stakeholders and development teams
  • Participate in release management activities including testing and deployment

Requirements:

  • Bachelor’s degree in computer science, Information Technology, or related field
  • 7+ years of experience in application support with focus on data-intensive financial applications
  • Strong proficiency in SQL for querying, analyzing, and troubleshooting data issues
  • Proficient in at least one scripting language (Python, Shell Scripting, PowerShell)
  • Solid understanding and hands-on experience with Linux/Unix operating systems
  • Experience supporting applications deployed on application servers (Tomcat, JBoss, WebLogic) or web servers
  • Hands-on experience with monitoring tools (Splunk, Grafana, Prometheus, ELK Stack)
  • Understanding of ETL/ELT processes and data integration patterns
  • Basic understanding of networking concepts (TCP/IP, DNS, Load Balancers, Firewalls)
  • Excellent analytical and problem-solving skills
  • Strong communication and interpersonal skills

Nice to have:

  • Familiarity with NoSQL databases (MongoDB, Cassandra)
  • Experience with database performance tuning and optimization techniques
  • Master's degree preferred
  • Knowledge of messaging queues (Kafka, MQ Series)
  • Experience with data warehousing concepts and tools

Additional Information:

Job Posted:
September 10, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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