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Wealth Consultant - Client Services

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Randstad

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Location:
Australia , Sydney

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Category:
-

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Contract Type:
Employment contract

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Salary:

75000.00 - 77500.00 AUD / Year
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Job Description:

Client Service Consultant | Leading Global Financial Group. Competitive Compensation: $87,000 package (including super) + market-leading benefits. Global Reputation: Join a world-class financial group with 56 years of unbroken profitability. Work-Life Balance: Hybrid flexibility (3 days office / 2 days WFH) in stunning, brand-new Sydney CBD offices. Career Growth: Full training provided with clear pathways for development within a specialist Wealth division. Are you a wealth management professional looking to elevate your career within a prestigious, global financial services group? We are currently partnering with a market leader that boasts 56 years of unbroken profitability and operates across 31 global markets... This is your chance to join a specialist division known for its market-leading integrated wealth solutions and technology-driven approach. The Opportunity: Located in beautiful, brand-new offices in the Sydney CBD, you will join a high-performing, national team of experts. This hybrid role offers a balance of 3 days in the office and 2 days working from home, operating on a rotating roster (7 am – 7 pm, Monday to Friday). As a Client Service Consultant, you won't just be answering queries; you'll be a critical link between the firm and Financial Advisors, resolving complex issues with empathy and precision.

Job Responsibility:

  • Manage high-level interactions via phone and live chat with Financial Advisors
  • Use critical thinking to resolve multifaceted client issues regarding wealth products and services in real-time
  • Collaborate within a supportive team
  • Benefit from full training and a culture that prioritizes long-term career development

Requirements:

  • At least 1+ years within wealth management, superannuation, or pensions, ideally within a contact center or advisor-facing environment
  • A high level of accuracy and strong typing skills for managing live chat platforms
  • A proactive approach to customer service with the ability to ask insightful questions and provide effective solutions
What we offer:
  • 1 wellbeing leave day plus up to 5 additional service bonus days per year
  • Up to 20 weeks of paid parental leave and 12 days of transition leave
  • Salary packaging options and reimbursement for work-from-home equipment
  • Access to Employee Assistance Programs, health checks, and flu vaccinations

Additional Information:

Job Posted:
April 24, 2026

Expiration:
April 26, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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