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Work with a nationally ranked CPA and advisory firm that is passionate for what's next. Aprio has 30 U.S. office locations, one in the Philippines and more than 2,100 team members that speak 60+ languages across the globe. By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are prepared for wherever life or business may take them. Discover a top-rated culture, vast growth opportunities and your next big career move with Aprio. Join Aprio's Wealth Operations team and you will help clients maximize their opportunities. Aprio is a progressive, fast-growing firm looking for a Wealth Client Service Associate to join their dynamic team. Your role, as a Client Service Associate, is to enhance the client experience by servicing clients and providing operational and administrative support to Financial Advisors. Your knowledge of firm policy, procedures and technology allows you to interface with clients and prospective clients, anticipate their needs, resolve their problems, and follow through to provide exceptional service. You perform administrative duties that support Financial Advisors in their daily business practices (e.g., client meetings, on-boarding new clients, marketing, etc.). You support and drive firm initiatives and maintain risk awareness and regulatory knowledge. The ideal candidate is resourceful, an excellent problem solver and a team player. You are detail oriented with proven organizational skills, able to manage time efficiently, and prioritize tasks. You have proven written and verbal communication skills. You embrace technology and the efficiencies it allows and are a driven self-learner who is always looking to improve processes.
Job Responsibility:
Collect appropriate documentation to support the new client onboarding and billing process and ongoing delivery of wealth management services
Initiate and maintain client access across all systems and educate clients on account services and capabilities
Ensure appropriate documentation for client files are kept in compliance
Leverage various communication channels to keep in touch with clients
Establish and maintain client data across various internal reporting and CRM systems
Review daily reports and alerts and process accordingly
Assist in the preparation of client reports and other materials for client meetings
Input tasks within appropriate systems and complete associated paperwork
Provide support for monthly billing preparation
pulling reports
auditing data
Assist with new client set up across all Aprio Systems
Provide backup support to team members as needed
Requirements:
5+ years of experience in similar role
Robust multi-tasking with ability to work with frequent interruptions required
Preferred experience with Salesforce, Orion, eMoney, HubSpot and Schwab
Advanced knowledge of Excel
Proficiency with Microsoft Office
Strong written and verbal communication skills
What we offer:
Medical, Dental, and Vision Insurance on the first day of employment
Flexible Spending Account and Dependent Care Account
401k with Profit Sharing
9+ holidays and discretionary time off structure
Parental Leave – coverage for both primary and secondary caregivers
Tuition Assistance Program and CPA support program with cash incentive upon completion
Discretionary incentive compensation based on firm, group and individual performance
Incentive compensation related to origination of new client sales
Top rated wellness program
Flexible working environment including remote and hybrid options