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Wealth Business Engagement Manager

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Brewin Dolphin

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Location:
United Kingdom , London

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Members of the Chief Administration Office (CAO) are the first point of contact for Client Facing Teams. We work in partnership with leaders across various areas of the business such as compliance, risk, finance, tax, legal, and marketing to deliver pragmatic solutions and build strong relationships to ensure effective collaboration. The CAO team works across all business lines of RBC BD, supporting the front office through three principles; ‘Protect’, ‘Sustain’ and ‘Grow’.

Job Responsibility:

  • Coordinate various activities within business engagement, including regular engagement/stakeholder management across the programme teams, such as IT, Change, Business Management, Operations & CFT ensuring engagement with SME’s from across the business
  • Support with CAO designated actions from change, data and focus working groups
  • Produce supporting materials and CFT communications regarding process improvements, change initiatives / projects and data remediation
  • Develop effective processes with the WME core business to support improvements of client service
  • Work with the W&I Business Manager to ensure offices have the resources & support needed to embed changes (system, process, data etc) within the branch network
  • Facilitate the implementation / adoption of other centrally-driven projects and initiatives, including process and system adoption
  • Create transparency and visibility of CAO by tracking implementation of projects, processes, and other central initiatives
  • Act as a key point of contact to support query resolution, feeding back constructive challenges from client-facing teams where appropriate

Requirements:

  • Higher level qualification such as A Levels/Degree or equivalent proven professional experience within the field of business analytics
  • Demonstrable experience within the financial services sector, ideally within a wealth management environment
  • Understanding of end-to-end business processes and technological impact on relevant areas
  • Up to date knowledge of the regulatory environment and the challenges affecting Wealth Management
  • Proven track record of managing and coordinating change initiatives with multiple stakeholders involved
  • Presentation skills, with experience of presenting to Stakeholders

Nice to have:

Experience working in a business undergoing significant change is highly favourable

What we offer:
  • Leaders who support your development through coaching and managing opportunities
  • Opportunities to work with the best in the field
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team

Additional Information:

Job Posted:
January 13, 2026

Expiration:
January 26, 2026

Employment Type:
Fulltime
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