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Institutional Credit Management aims to provide an integrated credit underwriting, identification, measurement, management, and monitoring for wholesale credit businesses. WCR In-Business QA ensures standards and processes are followed to assess and improve policy adherence, mitigate risks, and address process deficiencies. The role involves executing Quality Assurance functions, reporting on findings, and collaborating with various stakeholders.
Job Responsibility:
Support the implementation and ongoing delivery of a robust Quality Assurance function for Wealth in accordance with the coverage universe
Provide effective credible challenge during QARs to Portfolio Managers and Underwriters, as regards to credit reviews and process adherence weaknesses in such processes are identified and escalated as appropriate
Support with the aim to ensure wholesale credit risks within Citi are effectively identified, measured, monitored, and controlled, consistent with the bank’s risk appetite and all policies and processes established within the risk governance framework
Under the supervision of the Wealth QA Head, support execution of consistent and objective assessments during QARs
Subsequent follow-up on corrective actions that were raised during QARs
Prepare Quality Assurance Reports to Senior Management that communicate and measure results and identify trends and remediations for gaps identified
Constant interaction with the respective management of Wealth, to ensure that quality assurance protocols are adequate for all portfolios
Support in the establishment of WCR In-Business QA policies, procedures, risk assessment and controls to drive effective QA coverage and standards
Support the Wealth Head to stay abreast of relevant changes to rules/regulations and other industry news including regulatory findings
Support the Head of Wholesale Lending Credit Risk In-Business QA on internal projects and initiatives
Requirements:
Strong Risk & Controls / Quality Assurance experience, including 8-10 years in banking, credit risk management, internal audit, loan review or quality assurance review function for Wholesale lending
Solid understanding of Wealth underwriting
Understanding of policies and procedures with the ability to execute change seamlessly
Strong background on designing and implementing robust Quality Assurance framework, from initial assessment of concerns and monitoring strategy, execution of scripts and procedures
Knowledge of and adherence to the control environment including Quality Assurance
Solid organizational skills with ability and willingness to work under pressure and manages time and priorities effectively
Highly effective written and verbal communication skills, with the ability to communicate clearly and concisely to audiences
Advanced Microsoft Office (Word, Excel, and PowerPoint) skills
What we offer:
Equal opportunity employer
Global benefits designed to support well-being, growth and work-life balance
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