Wc Claims Consultant

• Work effectively with our Work Comp. Clients building solid relationships and retaining business
• Work with all Sales Executives, internal Propel staff in Commercial Lines Departments, and externally with our Clients, Carriers and Vendors
• Service timeline focus is on larger Valued or 360 Clients for onboarding new accounts and establishing claims services with their carrier/TPA/applicable vendors, providing claims oversight, employer training, and scheduling Claim Reviews and various presentations
• Provide claims service for all Propel clients providing technical expertise and servicing as an advocate on client WC claim issues
• Work independently with clients and their carrier/TPA consulting on large reserves, coverage issues, return to work issues, settlements, and other items that have a significant impact on retention and premiums
• Present to prospects and clients at renewals, stewardship meetings and claim reviews

• Contact with clients, carrier and TPA claims adjusters, internal customers, and vendors on regular basis to serve as advocate, liaison, mediator, and resource
• Prepare, coordinate & present Claim Reviews, Status Spreadsheets and other Claim meetings as requested
• Coordinate with client/insured to assist with coverage issues
• Participate in presentations with clients and prospects as requested
• Documentation in Sagitta and ImageRight as required
• Identify and notify Risk Manager/Producer of claims trends to help facilitate a resolution
• Function as back-up for other WC Claims Team members
• Assist team with highly complex losses and questions related to such
• Provide assistance to clients seeking to enhance their return-to-work programs
• Provide claims management training, “WC 101” to clients to educate them on the claims process
• Training and mentoring team members
• Ability to problem solve independently and in collaboration with team members
• Strong attention to detail, dependability, and ability to follow through on tasks.
• Proficiency in Sagitta, ImageRight, Claims functions, Carrier websites, and MS Office (Word, Excel, Outlook, PowerPoint).
• Excellent oral and written communication skills, including public speaking and presenting to groups.
• At least 5 years of experience in commercial, personal multiline, and workers' compensation claims.
• Expertise in complex loss analysis and commitment to continued insurance education (e.g., INS, AIC, SCLA, CPCU, CCM).
• Minimum 5 years claims experience related to Workers’ Compensation
• Proficient in complex loss analysis
• Familiarity with and experience in WC claims litigation
• Continued pursuit of professional designations (e.g., INS, AIC, SCLA, CPCU, ARM)
• California and Oregon experience preferred

California and Oregon experience preferred

• Medical
• dental
• life and disability insurance
• 401k
• generous paid time off