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Within a 50 mile radius of Milton Keynes. So, what does this role actually involve? You will be working as both a technical water treatment engineer and an account manager, looking after customer systems across steam, cooling, and closed-loop applications. It is hands on, site based work combined with real responsibility for customer relationships. You are not just turning up to take samples. You are the person customers rely on to keep their systems performing properly, spotting issues early, and making sure everything stays compliant and under control. You will be part of a specialist water treatment team, working independently across your territory but supported by technical and operational colleagues when needed. This is a field based role, so you will be trusted to manage your own time, plan your visits effectively, and make sure customers receive a consistent, high-quality service.
Job Responsibility
Working as both a technical water treatment engineer and an account manager
Looking after customer systems across steam, cooling, and closed-loop applications
Hands on, site based work combined with real responsibility for customer relationships
Managing and developing long-term customer relationships
Carrying out routine service visits across multiple client sites
Monitoring and maintaining water treatment programmes for steam, cooling, and closed-loop systems
Taking water samples, carrying out testing and interpreting results
Providing clear technical recommendations and corrective actions
Producing accurate service reports and maintaining detailed records
Ensuring compliance with industry standards and customer requirements
Planning and managing your own schedule and workload
Identifying opportunities to improve system performance and support business growth
Communicating regularly with customers and internal teams
Requirements
At least 2 years’ experience in water treatment (steam and cooling systems essential)
Experience managing customer accounts or client relationships
Strong understanding of water treatment systems and site-based servicing
Experience with closed-loop systems (desirable)
Confidence carrying out sampling, testing, and interpreting results
Strong attention to detail and accurate reporting skills
Good communication skills and customer-facing experience
Ability to work independently and manage your own workload
Strong IT skills, particularly Excel and Word
Nice to have
Experience with closed-loop systems
What we offer
A field based role with real autonomy and variety
The chance to work on technically interesting water systems across multiple industries
Ongoing training and professional development
A supportive specialist team environment
Opportunity to develop both technical and account management skills