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The Water Safety Manager is responsible for overseeing and implementing safety protocols related to water-based activities and facilities. The Water Safety Manager ensures the safety of swimmers, boaters, and other individuals who may be exposed to water-related risks. The Water Safety Manager conducts safety meetings, audits, and inspections to ensure compliance, evaluate performance, identify corrective action, and implement follow up assessments. The Water Safety Manager plans, implements, and conducts preventative care, safety, and compliance training programs.
Job Responsibility:
Developing and implementing safety policies
Responsible for creating and enforcing safety policies and procedures to minimize the risk of accidents and injuries in and around water
Developing emergency response plans, establishing rules for swimming areas, and ensuring compliance with local regulations
Design and deliver training programs for lifeguards and other staff, focusing on water safety, emergency response, and customer service
Responsible for training and supervising lifeguards, lifeguard instructors, lifeguard supervisors or other personnel involved in water-related activities
Ensuring that staff members are professionally trained in water rescue techniques, CPR, first aid, and other relevant skills
Coordinate regular water safety drills and emergency response exercises to ensure readiness for various emergency scenarios
Evaluate drill performance and implement improvements as needed
Responsible for educating the public about water safety practices and promoting awareness of potential risks associated with water activities
Recruit, train, and manage the lifeguard team, ensuring all staff are certified and proficient in lifesaving techniques, CPR, and first aid
Schedule lifeguards to ensure appropriate coverage and maintain high levels of vigilance and preparedness
Assess potential hazards associated with water activities and take measures to mitigate risks
Ensure that in the event of an accident or emergency, responsible for coordinating the response efforts, including initiating rescue procedures, providing first aid, and contacting emergency services as needed
Ensuring the safety of individuals who engage in water related activities, and their job involves a combination of administrative, supervisory, and hands-on responsibilities
Oversee the scheduling, rotations, and projects of the Water Safety Department
Adhere and ensure compliance with all environmental policies and procedures
Oversee supply orders and distribution for the Water Safety Department
Remain updated on professional knowledge by participating in continuous self-development
Liaise with the Human Resources Department on employment needs
Provide monthly Departmental reports on assignments, projects, Departmental needs, and accomplishments
Oversee the regular inspection and maintenance of water facilities, such as pools, water parks, or waterfront areas, to ensure that they meet safety standards and are in good working condition
Requirements:
Associate’s or Bachelor’s degree in Recreation Management, Water Safety, or a related field preferred
Minimum of 5-7 years of experience in water safety or lifeguarding, with at least 3 years in a managerial or supervisory role
Experience in a resort or hospitality environment is highly desirable
Administrative experience preferred
Must be StarGuard Elite Two (2) Star Instructor or Higher
Current certifications in lifeguarding, CPR, and first aid required
Additional certifications in advanced lifesaving techniques, water safety instruction, or emergency response preferred
Fluency in conversational English
Guest Facing Experience
Customer service experience gained in a similar role is required
Detail-oriented with strong problem-solving abilities and a commitment to maintaining high safety standards
Ability to handle high-pressure situations and make informed decisions quickly
Proactive and organized, with a focus on continuous improvement and operational efficiency
Extensive knowledge of water safety regulations, lifeguarding techniques, and emergency response procedures
Strong leadership and organizational skills, with the ability to manage and motivate a team
Excellent communication and interpersonal skills, with a focus on guest service and satisfaction
Strong oral communication skills to present lecturers and answer questions
Proven written communication skills to make easy-to understand assignments, tests, and student feedback reports
Computer skills to use presentation, word processing, email, spreadsheet, and student information software
Strong organizational and problem-solving skills
Strong written and verbal communication skills
Able to operate specialized safety equipment and alarms, plus access and audit a wide variety of safety conditions
Passionate and possess initiative to solve site issues and able to work as a team
Instigate incidents and accidents on the island and report them promptly
Ability to speak English clearly, distinctly, and cordially with employees and guests
Ability to read and write English to understand and interpret written procedures
Must be physically fit
Must have strong customer service skills
Ability to work in an outdoor environment
Ability to multi-task and think critically
Previous work experience preferred
Fast-paced, dynamic environment with a need for flexibility in working hours, including weekends, evenings, and holidays
Work may require employee to work inside and outside with exposure to changing climate and/or operate machinery
The role may require standing for extended periods, walking, and occasional lifting of moderate objects
Ability to work in varying weather conditions and water environment
Nice to have:
Associate’s or Bachelor’s degree in Recreation Management, Water Safety, or a related field preferred
Experience in a resort or hospitality environment is highly desirable
Administrative experience preferred
Additional certifications in advanced lifesaving techniques, water safety instruction, or emergency response preferred