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Thames Water Logo Thames Water · Quality Control

Water Quality Technician

United Kingdom, South East London 14.80 GBP / Hour · Job Posted June 03, 2026
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Job Description

Join the UK’s largest water company and help keep water flowing for 15 million people. With 2.6 billion litres delivered daily and over 500,000 water quality tests each year, your work will directly protect the safety of our drinking water and the communities we serve.

Job Responsibility

  • Collecting samples from treatment works, reservoirs and customer homes
  • Overseeing the management of your sampling records and maintenance of sampling equipment, ensuring they’re kept to industry standards
  • Liaising with the technical scheduling team, CSWQ group, and regulatory and performance team to plan your workload and deliver the monitoring programme
  • Assisting with investigating supply issues or customer complaints if they arise

Requirements

  • A full UK, clean driving license with a willingness to plan your routes, drive long distances, and comfortable driving a large commercial van in busy environments and remote rural locations
  • Excellent customer service skills for visiting customers’ homes and cold calling properties
  • Excellent attention to detail for recording samples on a daily basis
  • Strong organizational skills and can work independently
  • An existing knowledge of the water industry, if not a willingness to learn the water industry and its processes
  • Good computer literacy
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