Water Quality Field Technician

• Perform service line inspections and surveys in order to determine the material classification, and maintain required records
• Assist in managing external contractors and engineering consultants to ensure accurate and complete delivery of the Lead Service Line Replacement Program
• Respond to field-related matters including material verification, GIS information acquisition, and overseeing service line replacements
• Collect samples as needed to comply with State and Federal regulations, in addition to SAMS management
• Assist in mentoring summer interns who will support data compilation, weekly metric generation, and work order management aspects of the Lead and Copper Rule Program
• Field and address customer concerns and issues to achieve a satisfactory resolution
• Assist in providing support to the Program Manager in developing analysis and reports to be provided to regulators, internal or external customers as required
• Creating and/or updating SOPs to ensure compliance with all applicable Safe Drinking Water Act regulations
• Communicate regularly in written form (email, memoranda, reports, status updates, etc.) and verbally (group meetings, virtual meetings, internal presentations, external presentations)
• Maintain awareness and practice safe operating procedures in conformance with OSHA Regulations and company safety policies
• Assist or perform special projects as assigned or as required to comply with new regulations or to enhance water quality compliance

• High school or GED with the ability to read, write and comprehend English (operational, process, safety and quality instructions) and be able to carry out verbal and written instructions
• Associates Degree preferred
• 1-3 years experience in the drinking water industry including work in distribution systems
• Experience with environmental regulations including current and future revisions of the Lead and Copper Rule
• Experience working with customers maintaining positive and professional communication
• Ability to read and interpret maps and utilize the GIS system
• Must have basic computer skills and have ability to operate programs including Google programs and GIS
• High attention to detail and ability to use sound judgement to make decisions
• Ability to interface effectively with all levels of management, co-workers, customers and regulatory agencies utilizing excellent communication and interpersonal skills, both written and oral
• Ability to prioritize workload and resolve issues using problem-solving skills and analytical techniques
• PA and DE Water Operators Licenses are a plus

PA and DE Water Operators Licenses are a plus

• paid time off policies
• health, dental, vision, life insurance
• savings accounts
• tuition reimbursement
• paid volunteering
• employer sponsored 401(k) plan