Water Mitigation Technician

• Provide Mitigation services for water damaged structures and/or contents
• Provide restoration services for mold contaminated structures and/or contents
• Provide assistance to customers and insurance representatives regarding technical questions
• Maintain solid customer relationships by handling their projects, questions, and concerns with speed and professionalism
• Represent the company professionally at all times
• Create lasting impressions with our clients and differentiates us from our competition
• Demonstrate company services knowledge
• Determine and execute proper mitigation and remediation procedures
• Effectively communicate project expectations to team members and customers clearly and timely
• Share your training, expertise, experience to consult with team members and help them develop
• Ensure the compliance with OSHA guidelines as well as ServiceMaster safety standards
• Ensure moisture readings are recorded correctly while utilizing the drying log platform (DryTrack/MICA)
• Utilize drying equipment according to company and industry standards
• Perform demo services according to company procedures including maintaining a clean work site
• Identify and follow all company procedures regarding potential lead and asbestos containing materials
• Keep company vehicle and equipment clean and organized at all times
• Identify and resolve client concerns promptly
• Assist other production departments when needed
• Follow industry standards for assigned jobs
• Ensure customer’s satisfaction before leaving the jobsite
• Perform other duties as needed or assigned

• High School Diploma or GED
• 1+ years directly related experience
• Valid Driver License
• Ability to Pass a Background Screening
• Ability to Pass a Drug Screening

Associates Degree preferred or any combination in direct field

• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance
• Competitive Compensation
• Paid Time-Off
• Flexible Schedules
• No Weekends & Holidays