Watchmaker Job at Audemars Piguet (Hong Kong)

Experienced Watchmaker

The Experienced Watchmaker plays a key role in supporting the strategic objectiv...

Location

United States , Raleigh

Salary:

Not provided

Audemars Piguet

Expiration Date

Until further notice

Requirements

Minimum 10 years of professional watchmaking experience working on high-end mechanical timepieces
Watchmaker with WOSTEP, SAWTA, AWCI 21 or similar certification required
Proven expertise in servicing complex calibers, including chronographs, perpetual calendars, and tourbillons
Strong attention to detail, precision, and commitment to maintaining brand excellence
Ability to work independently while contributing to team goals and continuous improvement initiatives
Good communication and listening skills
Technical mastery and dexterity in fine watchmaking
Strong organizational and time management skills
Commitment to craftsmanship and quality
Team player with a proactive and solution-oriented mindset

Job Responsibility

Perform complete maintenance and repair of Audemars Piguet timepieces, including uncasing, movement intervention, dial and hands fitting, encasing, and final quality control
Work on calibers ranging from R020 to R090, including QP Tourbillon and skeletonized movements
Ensure all interventions meet the highest technical and quality standards
Adhere strictly to all company and customer service (CS) processes and procedures
Actively contribute to the SPIRALE Project, supporting initiatives that enhance workshop efficiency, workflow, and overall repair quality
Provide feedback and recommendations to improve tools, techniques, and service processes
Ensure the proper use, care, and maintenance of all workshop tools and equipment
Maintain a clean, organized, and safe work environment in accordance with company standards

Fulltime

Complications Watchmaker

The Complications Watchmaker plays a pivotal role in supporting Audemars Piguet’...

Location

United States , Raleigh

Salary:

Not provided

Audemars Piguet

Expiration Date

Until further notice

Requirements

Minimum 15 years of professional watchmaking experience, including extensive experience with complex mechanical movements
Watchmaker with WOSTEP, SAWTA, AWCI 21 or similar certification required
Proven ability to service high complications, such as perpetual calendars, tourbillons, and chronographs
Strong commitment to precision, quality, and continuous improvement
Ability to work both independently and collaboratively in a team-oriented workshop environment
Exceptional technical skill and dexterity in fine watchmaking
Good communication and listening skills
Strong analytical and problem-solving abilities
Dedication to craftsmanship and brand excellence
Excellent attention to detail and time management

Job Responsibility

Perform complete maintenance and repair of Audemars Piguet watches, including uncasing, movement intervention, dial and hands fitting, encasing, and quality control
Work on calibers ranging from R020 to R110, including high complication models (excluding minute repeaters, grande sonneries, and grande complications)
Deliver all work in accordance with Audemars Piguet’s technical and quality standards
Follow established company and Customer Service (CS) procedures throughout all repair processes
Actively contribute to the SPIRALE Project, collaborating on initiatives to enhance workshop operations, workflow efficiency, and repair quality
Provide constructive feedback on technical processes, tools, and methods to support ongoing improvement efforts
Ensure the correct use, handling, and maintenance of all watchmaking tools and equipment
Maintain a clean, safe, and organized workstation in line with company policies and industry standards

Fulltime

Assistant Boutique Manager

ABOUT LONGINES Longines has been established in Saint-Imier, Switzerland, since...

Location

Australia , Melbourne

Salary:

Not provided

Swatch Group

Expiration Date

Until further notice

Requirements

Minimum 5 years retail experience in the high-range product or luxury sector preferred
Tertiary qualifications in Business administration preferred
Highly developed and proven customer service skills
Proven retail management experience
Computer literacy skills: Word, Excel
Excellent organisational skills
Excellent oral and written communication skills
Numerical and financial skills
Strong analytical and problem-solving skills
Effective time management skills

Job Responsibility

Support Boutique Manager and wider team with daily boutique operations
Plan staff rosters and approve leave to ensure adequate coverage
Review operational reports to ensure compliance with policies and procedures
Oversee inventory levels, including transfers, damages and CS stock
Support sales performance by motivating the team and leading by example
Ensure exceptional customer service and handle escalated customer issues
Implement sales training programs and support ongoing staff development
Manage Longines E-Learning and SGA training modules for timely completion
Assist with recruitment and setting performance objectives with management
Provide daily support to Customer Service, including staffing and escalations

What we offer

Collaborative and supportive culture
Generous employee discount across all Swatch Group brands
Employee referral program with the opportunity to earn a cash reward
Access to our Employee Assistance Program
Comprehensive income protection insurance
Novated leasing opportunities for electric vehicles
Extensive professional Learning and Development program
Opportunity to earn incentives on top of your base salary
Complementary loan watch

Fulltime

Customer Service Specialist

Join a prestigious global Retail leader in the world of watches and timepieces, ...

Location

Australia , Sydney

Salary:

60000.00 - 70000.00 AUD / Year

Randstad

Expiration Date

June 25, 2026

Requirements

At least 1 year of experience in a customer service or phone-based role
Warm and professional phone manner
Full Australian working rights

Job Responsibility

Nurturing customers with thoughtful support via phone and email
Collaborating with the sales support team to resolve complex enquiries
Empathising with clients to gently defuse complaints and manage escalations
Fostering lasting relationships with both new and loyal customers
Liaising with technical watchmakers and specialists to solve intricate product queries

What we offer

Work from home 1 day per week
Generous staff discounts
A supportive culture with yearly performance bonuses and social rewards
Regular team events and celebrations
Career growth with clear paths for advancement and progression
An elegant environment working for a highly successful brand
Complimentary on-site parking in Macquarie Park

Fulltime

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Assistant Boutique Director

As the Assistant Boutique Director, at our Bal Harbour location you support the ...

Location

United States , Miami

Salary:

Not provided

Audemars Piguet

Expiration Date

Until further notice

Requirements

3–5 years’ experience in fine watchmaking or high-end luxury retail, with a strong passion for craftsmanship, luxury storytelling, and client engagement
Proven expertise in CRM, clientele development, and relationship management, with a track record of building long-term, high-value client relationships
Demonstrated leadership capabilities, including strong coaching, mentoring, onboarding, and people development skills
Strong business acumen with excellent organizational skills and attention to detail, enabling effective KPI management and operational execution
Excellent communication, interpersonal, and problem-solving abilities, with confidence in managing sensitive client situations
High level of ownership, initiative, and accountability in a fast-paced, high-touch luxury environment
Ability to thrive in a collaborative retail setting, partnering cross-functionally to drive engagement and business growth
Flexibility to work a retail schedule, including evenings, weekends, holidays, and boutique events as business needs require

Job Responsibility

Support the Boutique Director in driving daily operations, boutique performance, and profitability, ensuring achievement of sales targets, KPIs, and an elevated luxury client experience across all touchpoints
Lead by example on the sales floor, delivering personalized service, storytelling, and relationship building while coaching the team to cultivate meaningful, long-term client relationships
Demonstrate and instill a deep understanding of the brand, championing AP’s heritage, craftsmanship, values, and luxury service standards in all client and team interactions
Monitor boutique performance and business results, proactively identifying opportunities to enhance sales, client development, CRM effectiveness, and operational efficiency
Foster a collaborative, high-performance culture, coaching, mentoring, and inspiring team members through accountability, inclusivity, and excellence
Ensure impeccable boutique presentation and operational excellence, maintaining compliance with policies, inventory integrity, security procedures, and brand standards
Oversee CRM excellence and clientele strategies, driving client retention, reactivation, acquisition, and resolution of client concerns with professionalism and discretion
Act as Boutique Director in their absence, ensuring business continuity, operational rigor, team leadership, and cross-functional execution of boutique initiatives and events

What we offer

competitive and comprehensive compensation and benefits package

Fulltime

Boutique Sales Associate

An exciting opportunity to join the team of our new AP House in Miami, FL. As an...

Location

United States , Miami

Salary:

Not provided

Audemars Piguet

Expiration Date

Until further notice

Requirements

3–5 years of experience in fine watchmaking or high-end luxury retail, with a strong passion for craftsmanship, luxury storytelling, and client engagement
Fluency in Spanish or Portuguese preferred
Bachelor’s degree or equivalent experience is a plus
Strong computer skills, with proficiency in PC and Microsoft applications preferred
Prior experience with POS systems, including inventory management functions
Ability to travel up to 10% of the time

Job Responsibility

Being a Brand Ambassador to sell and promote Audemars Piguet products through reliable and accurate customer service
client care visits
repair conversion sales
Support both new and existing customers
Upload and maintain client information in CRM
Participate in marketing events and activities
Provide operational support and knowledge of ERP system use

What we offer

Competitive and comprehensive compensation and benefits package

Fulltime

Client Consultant

To take part in the success of the boutique and to be accountable for providing ...

Location

Hong Kong , Hong Kong

Salary:

Not provided

Audemars Piguet

Expiration Date

Until further notice

Requirements

Minimum of 3 - 5 years working experience in retail / hospitality
Excellent in customer service skill
Self-motivated with positive attitude and professional selling techniques
Outgoing team player with strong interpersonal and communication skills
Good command of Cantonese, English and Mandarin

Job Responsibility

Ensure the best customer experience in the boutique for new sales, Customer service (repairs), and all visitors through efficient customer service assistance
Provide reliable, accurate, and first class customer service during pre and post sales, pre a, during and post repair
Have friendly and generous interaction with customers to understand their needs and make them feel wanted and appreciated
Be an AP Ambassador professionally welcoming customers
Welcome and successfully build the appropriate rapport with prospects and clients in contact with the boutique
Develop and maintain customer acumen (lifestyle, situation, culture etc.)
Be able to recognize a client
Install a seamless communication with customers and maintain it through regular correspondence
Demonstrate personal involvement in recruiting new clients and identifying prospects
Provide information to customers by phone or electronic mails in agreement with the Boutique Manager’s /Supervisor’s guidance and follow public relations policy recommended by Marketing and CRM team

Fulltime

Marketing Director

Augustine Hotel Prague, a historic icon nestled in the heart of Malá Strana, is ...

Location

Czech Republic , Prague

Salary:

Not provided

Sport Vision Czechia s.r.o.

Expiration Date

Until further notice

Requirements

Minimum 3-5 years in Luxury Hospitality Marketing and PR, with at least 2 years in a senior leadership role
Deep familiarity with the Prague luxury landscape
Demonstrated success in managing large-scale product
Proficient in data-driven marketing
Sophisticated verbal and written command of English
proficiency in Czech or a second European language is highly advantageous

Job Responsibility

Develop and execute an annual integrated marketing plan that aligns with our luxury standards
Act as the primary guardian of the hotel's reputation
Manage high-level media relations, craft compelling press stories, and host international journalists
Oversee the property's digital footprint, including SEO/SEM, website optimization, and social media strategies that prioritize engagement over mere reach
Lead the marketing and communication roadmap for new launches, renovations, or property re-flagging
Establish prestigious local partnerships with luxury watchmakers, fashion houses, and cultural institutions in Prague
Leverage the GHA DISCOVERY program to drive repeat business and curate personalized communication for UHNW individuals

What we offer

staff discounts in our hotels world wide
employee rates at Sixt
complimentary meals
25 vacation days
career growth opportunities
Company catering
Cell phone
Corporate events
Holidays 5 weeks
Soft loans to employees

Fulltime

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