Watchmaker Job at Audemars Piguet (Hong Kong)

Complications Watchmaker

The Complications Watchmaker plays a pivotal role in supporting Audemars Piguet’...

Location

United States , Raleigh

Salary:

Not provided

Audemars Piguet

Expiration Date

Until further notice

Requirements

Minimum 15 years of professional watchmaking experience, including extensive experience with complex mechanical movements
Watchmaker with WOSTEP, SAWTA, AWCI 21 or similar certification required
Proven ability to service high complications, such as perpetual calendars, tourbillons, and chronographs
Strong commitment to precision, quality, and continuous improvement
Ability to work both independently and collaboratively in a team-oriented workshop environment
Exceptional technical skill and dexterity in fine watchmaking
Good communication and listening skills
Strong analytical and problem-solving abilities
Dedication to craftsmanship and brand excellence
Excellent attention to detail and time management

Job Responsibility

Perform complete maintenance and repair of Audemars Piguet watches, including uncasing, movement intervention, dial and hands fitting, encasing, and quality control
Work on calibers ranging from R020 to R110, including high complication models (excluding minute repeaters, grande sonneries, and grande complications)
Deliver all work in accordance with Audemars Piguet’s technical and quality standards
Follow established company and Customer Service (CS) procedures throughout all repair processes
Actively contribute to the SPIRALE Project, collaborating on initiatives to enhance workshop operations, workflow efficiency, and repair quality
Provide constructive feedback on technical processes, tools, and methods to support ongoing improvement efforts
Ensure the correct use, handling, and maintenance of all watchmaking tools and equipment
Maintain a clean, safe, and organized workstation in line with company policies and industry standards

Fulltime

Experienced Watchmaker

The Experienced Watchmaker plays a key role in supporting the strategic objectiv...

Location

United States , Raleigh

Salary:

Not provided

Audemars Piguet

Expiration Date

Until further notice

Requirements

Minimum 10 years of professional watchmaking experience working on high-end mechanical timepieces
Watchmaker with WOSTEP, SAWTA, AWCI 21 or similar certification required
Proven expertise in servicing complex calibers, including chronographs, perpetual calendars, and tourbillons
Strong attention to detail, precision, and commitment to maintaining brand excellence
Ability to work independently while contributing to team goals and continuous improvement initiatives
Good communication and listening skills
Technical mastery and dexterity in fine watchmaking
Strong organizational and time management skills
Commitment to craftsmanship and quality
Team player with a proactive and solution-oriented mindset

Job Responsibility

Perform complete maintenance and repair of Audemars Piguet timepieces, including uncasing, movement intervention, dial and hands fitting, encasing, and final quality control
Work on calibers ranging from R020 to R090, including QP Tourbillon and skeletonized movements
Ensure all interventions meet the highest technical and quality standards
Adhere strictly to all company and customer service (CS) processes and procedures
Actively contribute to the SPIRALE Project, supporting initiatives that enhance workshop efficiency, workflow, and overall repair quality
Provide feedback and recommendations to improve tools, techniques, and service processes
Ensure the proper use, care, and maintenance of all workshop tools and equipment
Maintain a clean, organized, and safe work environment in accordance with company standards

Fulltime

Polisher

The Polisher plays a crucial role in achieving the strategic objectives of the s...

Location

United States , Raleigh

Salary:

Not provided

Audemars Piguet

Expiration Date

Until further notice

Requirements

Minimum 5 years of experience as a production or repair polisher, jeweler, or silversmith, with hands-on experience in all aspects of metal finishing
Proven proficiency in polishing techniques for luxury watch components, including satin, brushed, and mirror finishes
Strong verbal and written English communication skills
Ability to work efficiently in a structured, high-volume service environment while maintaining exceptional quality standards
Exceptional attention to detail and manual dexterity
Commitment to craftsmanship, precision, and continuous improvement
Strong sense of teamwork, reliability, and accountability
Professional demeanor aligned with brand values

Job Responsibility

Perform polishing-related activities including sanding, satin finishing, mirror finishing, laser repair, rhodium removal and treatment, and cleaning, following predefined instructions and brand standards
Achieve and maintain the required polishing level (P040), including the finishing of classic, Royal Oak, and Code 11.59 watch cases
Inspect all components before and after polishing to ensure quality and structural integrity
Handle all materials and components with the utmost care to preserve original geometry and surface definition
Work collaboratively with colleagues across the workshop, sharing information relevant to workflow and repair coordination
Support the service center as needed—perform alternate craft work as capable, assist administrative teams with workflow management, and contribute to special projects
Contribute to maintaining a clean, organized, and efficient workspace that supports optimal team performance
Ensure proper use, care, and maintenance of all tools and equipment
Manage inventory and ordering of consumables for the polishing workshop
Report any damaged, unsafe, or worn tools, and identify gaps in workshop infrastructure

What we offer

Audemars Piguet offers a competitive and comprehensive compensation and benefits package

Fulltime

Specialist Copywriter

As Specialist Copywriting, you report to the Manager Copywriting & Content. With...

Location

Switzerland , Le Brassus

Salary:

Not provided

Audemars Piguet

Expiration Date

Until further notice

Requirements

You hold a degree in English, Communications, Marketing, or a related field
You bring at least 5 years of experience in copywriting
knowledge of the watchmaking industry is required
You demonstrate excellent writing, editing, and proofreading skills in English, with strong comprehension of French
You maintain high attention to detail and can manage multiple projects efficiently, even under tight deadlines
You are organized, thorough, curious, and committed to continuous learning
You have a solid understanding of brand storytelling and can craft narratives that resonate with a variety of audiences
You ensure consistency in tone of voice and messaging across multiple channels and formats
You work independently, value constructive feedback, and collaborate with openness and respect for diverse perspectives

Job Responsibility

Write, review, and proofread a wide range of marketing text content including headlines, taglines, press releases, press kits, brochures, and long form articles
Develop strong and consistent brand messages aligned with Audemars Piguet’s global strategy
Ensure accuracy, linguistic quality, and adherence to AP editorial style across all written materials
Collaborate with cross functional marketing teams to provide or gather reference texts and contribute to a structured, shared editorial library
Conduct research within the company and explore broader cultural topics to strengthen storytelling and build meaningful connections between watchmaking and the world
Participate in cross team brainstorming sessions and contribute ideas to enrich content development

What we offer

Basic and supplementary health insurance coverage
5 weeks annual vacation with 2 additional weeks between Christmas and New Year (through daily accumulated minutes throughout the year)
Financial support for sporting and cultural activities, as well as for soft mobility (eg. public transportation)
Free parking spaces and charging stations for electric vehicles
Possibility to work remotely from one of our remote sites (located in cantons Geneva, Vaud and Neuchatel)
A company restaurant
A pension fund (OP) with an advantageous employer contribution

Fulltime

Retail Sales Advisor

The Retail Sales Advisor provides exceptional experiences for all visitors in or...

Location

United Kingdom , London

Salary:

Not provided

Swatch Group

Expiration Date

Until further notice

Requirements

Previous sales experience in a luxury Retail concession
Excellent client service and attention to details
Entrepreneurial spirit to develop business and build long-lasting client relationships
Team player with good interpersonal skills and a "can do" attitude
Intellectual curiosity and a passion for learning
Strong interest in the universes of Fine Watchmaking and Arts de Vivre

Job Responsibility

Provide excellent client experience and timely, pertinent follow-up for both prospective clients and owners
Propose clients for, and participate in, local activation events in line with the Brand Universe
Support colleagues in their sales by helping to prepare invoices, gifts, packaging
Ensure requests and enquiries (online, email, phone) are followed up in a timely manner
Develop and maintain a high level of sales technique and watchmaking savoir-faire knowledge
Follow-up with customer repairs liaising with customer care in Southampton and HQ
Provide reliable information to customers in all matters relating to sales and customer service
Placing orders for Blancpain accessories, ensuring stock is up to date and available
Actively participate in the proper maintenance of the concession: product displays, props set-up, etc.
Understand and respect all operating, H&S and security guidelines

Specialist Copywriter

As Specialist Copywriting, you report to the Manager Copywriting & Content. With...

Location

Switzerland , Le Brassus

Salary:

Not provided

Audemars Piguet

Expiration Date

Until further notice

Requirements

You hold a degree in English, Communications, Marketing, or a related field
You bring at least 5 years of experience in copywriting
knowledge of the watchmaking industry is required
You demonstrate excellent writing, editing, and proofreading skills in English, with strong comprehension of French
You maintain high attention to detail and can manage multiple projects efficiently, even under tight deadlines
You are organized, thorough, curious, and committed to continuous learning
You have a solid understanding of brand storytelling and can craft narratives that resonate with a variety of audiences
You ensure consistency in tone of voice and messaging across multiple channels and formats
You work independently, value constructive feedback, and collaborate with openness and respect for diverse perspectives

Job Responsibility

Write, review, and proofread a wide range of marketing text content including headlines, taglines, press releases, press kits, brochures, and long form articles
Develop strong and consistent brand messages aligned with Audemars Piguet’s global strategy
Ensure accuracy, linguistic quality, and adherence to AP editorial style across all written materials
Collaborate with cross functional marketing teams to provide or gather reference texts and contribute to a structured, shared editorial library
Conduct research within the company and explore broader cultural topics to strengthen storytelling and build meaningful connections between watchmaking and the world
Participate in cross team brainstorming sessions and contribute ideas to enrich content development

What we offer

Basic and supplementary health insurance coverage
5 weeks annual vacation with 2 additional weeks between Christmas and New Year (through daily accumulated minutes throughout the year)
Financial support for sporting and cultural activities, as well as for soft mobility (eg. public transportation)
Free parking spaces and charging stations for electric vehicles
Possibility to work remotely from one of our remote sites (located in cantons Geneva, Vaud and Neuchatel)
A company restaurant
A pension fund (OP) with an advantageous employer contribution

Fulltime

New

Technical Advisor

The ability to represent the AP brand as a Technical Advisor as a Technician pro...

Location

China , Beijing

Salary:

Not provided

Audemars Piguet

Expiration Date

Until further notice

Requirements

Product Knowledge - Familiar with Audemars Piguet brand history, product collections, and competitive advantages
understanding of watchmaking craftsmanship and complications
Industry Awareness - Understanding of fashion and luxury market dynamics, with high-end brand service awareness
Communication Skills - Ability to explain technical concepts to customers in accessible language
strong verbal and written communication abilities
Customer Service Orientation - Serve customers with a positive attitude, striving to enhance customer satisfaction and experience
Teamwork - Team player who actively participates in boutique activities and collaborates effectively with colleagues
System Operation - Proficient in using CRM customer management systems with basic computer skills
Learning Ability - Enthusiastic about continuously learning product knowledge and service skills
adaptable to the high standards of the luxury retail industry

Job Responsibility

After-Sales Service Management - Responsible for the entire watch repair process, including registration, photo documentation, progress tracking, collection, and etc.
Client Care Service - Provide timely updates on repair progress to customers, conduct follow-up calls, and build and maintain strong customer relationships.
Technical Support Service - Provide quick repair services (strap replacement, link addition/removal, water resistance testing)
answer customer questions about complications from a technical perspective.
Spare Parts Inventory Management - Responsible for daily spare parts management in the boutique, conduct regular inventory checks, develop parts replenishment plans, and control costs
Sales Support - Actively participate in boutique sales, promote Audemars Piguet products (watches, jewelry), and assist the team in achieving sales targets.
Internal Training - Provide training to boutique staff on movements, materials, product performance, and enhance the team's professional expertise.
Customer Relationship Management - proficiently use CRM system, develop and maintain customer resources, and maintain regular communication with clients.
Brand Experience Delivery - Serve customers with a professional and positive attitude, conveying brand value and luxury experience.

What we offer

Audemars Piguet offers a competitive and comprehensive compensation and benefits package.

Fulltime

New

Technical Advisor

As a Technical Advisor, you take a role in the success of the boutique by provid...

Location

United Arab Emirates , Dubai

Salary:

Not provided

Audemars Piguet

Expiration Date

Until further notice

Requirements

Minimum of 3 years of experience in a high-end Retail environment
luxury watchmaking, aftersales, or technical advisory roles
Proven proficiency in operating complex retail management systems and point-of-sale software
Fluent English language skills are a must
Arabic a plus
Great sense of initiative
Excellent interpersonal and organizational skills
Exemplary verbal and written communication
Ability to multi-task in a fast-paced environment
Meticulous attention to detail

Job Responsibility

Demonstrate mastery of AP brand fundamentals, history, heritage, watch collections, references, features, prices, and sales pitches
Stay up-to-date on competitor's products and industry trends
Proactively enhance knowledge and skills
Deliver superior client experience
Handle complaints effectively
Build rapport with prospects and clients
Turn any situation into an opportunity to reinforce client experience
Adapt communication style using active listening
Engage with clients through story-telling and emotional connection
Contribute to maintain store’s appearance

What we offer

Competitive and comprehensive compensation and benefits package

Fulltime

Watchmaker

Audemars Piguet

Location:
Hong Kong , Hong Kong

Category:
Manufacturing

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 06, 2026

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