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Warranty Supervisor

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Aplin

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Location:
Canada , Vancouver

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Category:

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Contract Type:
Not provided

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Salary:

80000.00 - 90000.00 CAD / Year

Job Description:

You will have the opportunity to work in all aspects of quality control inspections during construction, pre-completion, orientations and possession. The successful candidate will have great organizational and time management skills and thrive in a fast-pasted environment. They are a proven self-starter with the ability to learn quickly, detail-oriented with excellent communication skills, and are comfortable working on your own as well as part of a cross-functional team. You’ll spend your day meeting with homeowners to review requested service items, as well as conduct various hands-on pre-completion and post completion duties as scheduled by the Manager.

Job Responsibility:

  • Perform repairs on work orders
  • Update service item work order status daily, making notes re: other issues – not warrantable items, homeowner damage, recommended back charges etc
  • Troubleshoot mechanical/electrical issues and resolve if possible as appropriate
  • Communicate regularly with the Customer Service Team regarding service item status, prioritization, and timing to complete requested warranty work
  • Conduct customer orientations as required
  • Meet with/supervise contractors as required
  • Assess reported common area deficiencies, carry out necessary repairs, calling in contractors as appropriate
  • Order and maintain supplies, equipment, parts, materials needed to complete warranty work orders
  • submit expenses
  • Participate in special projects and perform other related duties as requested

Requirements:

  • Experience with multi-family and mixed-use real estate projects
  • 5-7 years’ experience in home repairs or home warranty work
  • The ability to perform home repairs with a high degree of quality and efficiency
  • Calmness and professionalism under pressure
  • Exceptional verbal communication and customer service skills
  • Excellent organizational skills with the ability to simultaneously manage multiple priorities in a deadline-driven environment
What we offer:
  • Mileage Reimbursement
  • Three weeks vacation

Additional Information:

Job Posted:
February 13, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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