Warranty Supervisor Job at Randstad (Pune)

Warranty Supervisor

Join our Innovative Team. Want to do more than just imagine the ways our world w...

Location

China , Shanghai

Salary:

Not provided

Aptiv plc

Expiration Date

Until further notice

Requirements

Automobile or related industry Quality or Engineering background
Be familiar with OEM structure and work procedure
Be familiar with products characteristic
Can do initial analysis and measurement for products
Problem-solving skill
Can do job flexible on time and location
Good communication skill
Good command of oral and written English

Job Responsibility

Follow global customer complaint response procedure
Follow and update China/AP warranty working instruction
Setup warranty team for field collection, analysis and improvement
Lead team to develop countermeasures to prevent faults
Periodic review & follow up to track the effectiveness of corrective actions
Share & standardize lessons learned in region
Lead team to identify, track and assess potential safety and compliance warranty issue
Develop warranty strategy to reduce the field cost
Monthly update and monitor warranty payment report in China/AP

What we offer

Inclusive work environment where all individuals can grow and develop
Competitive health insurance package

Fulltime

Warranty Supervisor

You will have the opportunity to work in all aspects of quality control inspecti...

Location

Canada , Vancouver

Salary:

80000.00 - 90000.00 CAD / Year

Aplin

Expiration Date

Until further notice

Requirements

Experience with multi-family and mixed-use real estate projects
5-7 years’ experience in home repairs or home warranty work
The ability to perform home repairs with a high degree of quality and efficiency
Calmness and professionalism under pressure
Exceptional verbal communication and customer service skills
Excellent organizational skills with the ability to simultaneously manage multiple priorities in a deadline-driven environment

Job Responsibility

Perform repairs on work orders
Update service item work order status daily, making notes re: other issues – not warrantable items, homeowner damage, recommended back charges etc
Troubleshoot mechanical/electrical issues and resolve if possible as appropriate
Communicate regularly with the Customer Service Team regarding service item status, prioritization, and timing to complete requested warranty work
Conduct customer orientations as required
Meet with/supervise contractors as required
Assess reported common area deficiencies, carry out necessary repairs, calling in contractors as appropriate
Order and maintain supplies, equipment, parts, materials needed to complete warranty work orders
submit expenses
Participate in special projects and perform other related duties as requested

What we offer

Mileage Reimbursement
Three weeks vacation

Fulltime

Customer Escalation Specialist - Networking (Shift 2)

Customer Escalation Specialist - Networking (Shift 2) This role has been design...

Location

United States , Spring

Salary:

18.61 - 39.42 USD / Hour

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent experience and/or 1-2 years related experience in customer service in telecoms or networking company environment
Basic knowledge in the field of Customer Relations
Demonstrated verbal communication and customer service skills
Knowledge of microcomputer hardware, basic-level knowledge of operating systems software
Demonstrated writing/correspondence skills
Networking/Infrastructure knowledge

Job Responsibility

Ensure timely resolution of request in a fast pace environment while maintain the highest level of standards and quality
Will work in Juniper's Apex GovCloud Service Console & CRM, basic case management and will use associated systems to provide non-technical post-sales support within established Juniper policies and procedures
Customers may be either external or internal
Will work closely with Global Customer Care teams
Issues may include but are not restricted to opening technical support cases, account access issues, data integrity issues, software or license issues, contract and warranty inquiries, miss shipments, logistics-RMA processing
RMA related work - will ensure timely dispatch of Juniper products parts through established service delivery logistics channels to parts depots, or directly to customers globally
Ensuring Proof of Delivery and addressing general customer service questions
Escalates difficult or technical issues to JTAC, Supervisor or Customer Service Manager
Interfaces with other Juniper groups as required and as experience permits
Ensures complete and comprehensive issue documentation using appropriate Juniper tracking systems

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion
Variable incentives may also be offered

Fulltime

Depot / Inventory Supervisor

Service Stream’s Utilities division are currently seeking a Depot/Inventory Supe...

Location

Australia , Coburg

Salary:

Not provided

Service Stream

Expiration Date

Until further notice

Requirements

Proven experience in a similar position
Industry experience and knowledge preferable
Strong client and customer service focus
Strong organisational and inventory management skills
Attention to detail and high level of accuracy
Proactive and solutions-focused mindset
Effective leadership and team supervision
Strong communication and stakeholder coordination skills
Safety-focused with sound knowledge of compliance requirements
Ability to prioritise and work under operational pressure

Job Responsibility

Oversee all depot inventory operations, including receipting, storage, stock control, issuing, and reconciliation of materials, tools, and equipment
Ensure critical civil and mechanical/electrical maintenance materials are available to meet operational and contractual service requirements and work with client to manage critical spares where required
Maintain accurate inventory records and system data, including cycle counts, stocktakes, and reporting on discrepancies from the warehouse and the vehicles
Coordinate with operations, maintenance teams, and procurement to forecast demand and manage stock levels effectively
Supervise and support depot and stores personnel, driving performance, accountability, and adherence to procedures
Manage general depot operations, including warehouse layout, organisation, housekeeping, asset storage, quarry levels and spoil management
Ensure compliance with workplace health and safety, environmental, and quality standards, including safe handling of hazardous materials
Monitor and manage supplier deliveries, returns, and warranty claims in line with contractual expectations
Identify and implement continuous improvement initiatives to optimise inventory management, reduce waste, and improve efficiency
Prepare and provide regular reporting on inventory performance, risks, and cost management

Fulltime

Workload Controller

Arcata Associates is a technical services company supporting our nation's defens...

Location

United States , Las Vegas

Salary:

70000.00 USD / Year

Arcata Associates, Inc

Expiration Date

Until further notice

Requirements

High School Diploma or Equivalent
Associates Degree preferred
Experience in functions such as maintenance control or analysis, quality control, diagnostics, or maintenance shop work center, and obtaining parts and materials for use in vehicle maintenance
Auto mechanic experience is desirable
Knowledge is mandatory of: maintenance control and analysis, diagnostic duties, maintenance responsibilities, maintenance data collection and reporting procedures, and small computer operation in support of MAXIMO
Knowledge of proper use of equipment and materials to perform the assigned duties and avoid health hazards to themselves and building occupants
Possess basic math skills
Must have exceptional customer service and organizational skills
Must have administrative skills including keyboarding, basic computer operations, Microsoft Office products including Word, Excel, and Power Point
Obtain and maintain a Top Secret / SBI security clearance

Job Responsibility

Coordinate, schedule, and lead the work activities of the vehicle maintenance shops to ensure all assigned work is completed safely, timely, and in accordance with all Federal, State, Local, and contract requirements
Follow company and departmental policies and procedures
Receive general oral and written instructions from the Transportation Manager
Coordinate directly with customers as needed, providing and receiving vehicle maintenance operation information and status updates
Supervises and performs the scheduling and analysis of maintenance performed on vehicles and equipment
Uses a computer to manage the vehicle data collection system and develops local retrievals to obtain specific data
Files historical data and maintains vehicle records
Supervises and performs MAXIMO Vehicle Maintenance System
Inputs data to the MAXIMO computer system and verifies data accuracy
Prepares, reviews, and corrects MAXIMO system products

What we offer

Medical
Dental
401k

Fulltime

Inventory And Materials Coordinator

Inventory & Materials Coordinator $20/hr Job Description Position Summary/Object...

Location

United States , Cranston

Salary:

20.00 - 22.00 USD / Hour

Connexion Systems & Engineering, Inc

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
Experience in manufacturing or warehouse environment preferred
Basic computer skills, including familiarity with MS office and Excel
Reading comprehension – Understanding written sentences and paragraphs in work-related documents
Communication skills – communicate via email, phone and in-person to internal and external customers in a timely, professional and polite manner
The ability to stand for long periods of time with the ability to lift, push, or pull up to 50lbs continuously or repetitively is required
This position requires the ability to operate a fork-lift

Job Responsibility

Coordinate with supervisor in proactively supplying raw materials for each Electronics Technician on a daily basis
Ensures all areas have the required materials in a timely manner to promote an efficient operation
Fill warehouse satellite locations with raw materials
Bring unused raw material “returns” back to the warehouse
Perform daily cycle counts of inventory items
Provide assistance to Quality Assurance team members as needed
Responds to requests for raw materials and packaging in a timely manner
Communicate and update all relevant parties of any issues or changes
Perform various ERP transactions
Complete any paperwork honestly and accurately

Fulltime

Field Service Engineer 2

As a Field Service Engineer at Lam, you will step into the limelight of customer...

Location

Singapore , Singapore

Salary:

Not provided

Lam Research

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Electronics, Engineering, or related field with 3+ years of experience
or an advanced degree without experience
or equivalent work experience
Self-starter who can work independently and has a deep desire to learn and grow with the Company
Strong interpersonal and communication skills
Able to actively engage customers on technical solutions
Willing to support short term, overseas assignment
Able to work swing shift (Tues – Sat and/or Sun – Thur)
Proficiency in interpreting electrical and mechanical schematics, diagrams, and operation manuals
Able to work in a clean room environment while wearing personal protective safety equipment, or cleanroom suit

Job Responsibility

Install and/or relocate equipment at customers’ sites. Conduct associated start-up, cut over and check-out activities on the newly installed systems
Provide warranty tool support or paid service for out-of-warranty tool by performing on-site preventive maintenance of equipment and attending to equipment abnormalities. Coordinate all service actions with customer to minimize downtime or system interruptions
Apply troubleshooting techniques to eliminate equipment malfunctions. Conduct diagnostic procedures to isolate problem. Assess severity of malfunctions and determine corrective actions required or escalate for assistance and prompt resolution. When necessary, replace defective units, components, or parts where appropriate
Implement field modifications or updates as released in Engineering Change Orders (ECOs) which may involve removal and installation of assemblies, sub-assemblies, systems, and subsystems
Carry out Tier 2 process qualification work
Prepare and maintain accurate logs, service records, part usage documentation, diagnostic updates, and other management reports
Professionally represent the company to the customer. Utilize knowledge of company’s product lines and services to keep existing / potential customers informed when new/additional needs are identified
Develop good customer relations during installation and execution of service contracts
Maintain company’s assigned equipment (computer, tool kit, diagnostic test equipment, spare parts, etc.) in good working condition, and ensure it is secure and accounted for
Take on ad-hoc duties as and when assigned by the Immediate Supervisor

Fulltime

Customer Escalation Specialist - Networking (Shift 3)

Provide professional solutions to the company end-users, dealers and service pro...

Location

United States , Spring

Salary:

18.61 - 39.42 USD / Hour

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent experience and/or 1-2 years related experience in customer service in telecoms or networking company environment
Basic knowledge in the field of Customer Relations
Demonstrated verbal communication and customer service skills
Knowledge of microcomputer hardware, basic- level knowledge of operating systems software
Demonstrated writing/correspondence skills
Networking/Infrastructure knowledge

Job Responsibility

Ensure timely resolution of request in a fast pace environment while maintain the highest level of standards and quality
Will work in Juniper's Apex GovCloud Service Console & CRM, basic case management and will use associated systems to provide non-technical post-sales support within established Juniper policies and procedures
Customers may be either external or internal
Will work closely with Global Customer Care teams
Issues may include but are not restricted to opening technical support cases, account access issues, data integrity issues, software or license issues, contract and warranty inquiries, miss shipments, logistics-RMA processing
RMA related work - will ensure timely dispatch of Juniper products parts through established service delivery logistics channels to parts depots, or directly to customers globally
Ensuring Proof of Delivery and addressing general customer service questions
Escalates difficult or technical issues to JTAC, Supervisor or Customer Service Manager
Interfaces with other Juniper groups as required and as experience permits
Ensures complete and comprehensive issue documentation using appropriate Juniper tracking systems

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Select Country

Warranty Supervisor

Job Responsibility

Requirements

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