Warranty Specialist - Focus Data Job at Randstad (Lisboa)

Customer Experience Specialist

We are looking for a dedicated Customer Experience Specialist to join our team o...

Location

United States , Newport, KY

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Strong focus on detail and accuracy in all tasks
Proven experience in customer service or order entry, preferably within a manufacturing or distribution environment
Familiarity with SAP systems is an advantage but not mandatory
Proficiency in Microsoft Excel and multi-browser navigation
Ability to compose clear and well-structured email correspondence
Demonstrated ability to adapt quickly and follow standard operating procedures
Availability to work on-site four weekdays during the contract period

Job Responsibility

Accurately enter and validate orders, ensuring all entries are reviewed and approved by the team or manager
Process and track shipment numbers upon request to maintain timely communication
Provide quotes for component pricing and manage warranty claims efficiently
Assist with order and portal management functions, adhering to established procedures
Follow company protocols to meet deadlines and maintain service level agreements
Communicate professionally with both internal teams and external stakeholders
Support standard practices and contribute to maintaining operational consistency
Collaborate effectively with a team of three to ensure smooth workflow during the coverage period

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Customer Experience Specialist

We are looking for a dedicated Customer Experience Specialist to join our team o...

Location

United States , Newport, KY

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Strong focus on detail and accuracy in all tasks
Proven experience in customer service or order entry, preferably within a manufacturing or distribution environment
Familiarity with SAP systems is an advantage but not mandatory
Proficiency in Microsoft Excel and multi-browser navigation
Ability to compose clear and well-structured email correspondence
Demonstrated ability to adapt quickly and follow standard operating procedures
Availability to work on-site four weekdays during the contract period

Job Responsibility

Accurately enter and validate orders, ensuring all entries are reviewed and approved by the team or manager
Process and track shipment numbers upon request to maintain timely communication
Provide quotes for component pricing and manage warranty claims efficiently
Assist with order and portal management functions, adhering to established procedures
Follow company protocols to meet deadlines and maintain service level agreements
Communicate professionally with both internal teams and external stakeholders
Support standard practices and contribute to maintaining operational consistency
Collaborate effectively with a team of three to ensure smooth workflow during the coverage period

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

New

Parts Coordinator

Are you a detail-oriented professional seeking a stable, long-term career move? ...

Location

Canada , Thamesville

Salary:

50000.00 - 65000.00 CAD / Year

Randstad

Expiration Date

July 20, 2026

Requirements

1 to 2 years of experience in a warehouse setting, as an Inventory Clerk, or as a Parts Specialist
Comfort using computers for data entry and shipping operations
Previous experience within a manufacturing & logistics facility
Reliable transportation for daily on-site shifts in Thamesville, Ontario
Forklift experience or safety credentials are a strong benefit
Solid background in warehouse logistics, stocking, or order fulfillment
Competency using warehouse tracking software or databases
Familiarity with shipping tools like UPS, Cardinal, or Manitoulin
Strong precision and a focus on detail to minimize counting errors
Team-oriented communication skills for cross-department coordination

Job Responsibility

Unload, inspect, and log incoming deliveries from various vendors
Verify warehouse counts to guarantee a 97.5% inventory accuracy rate
Arrange and label all warehouse components for quick retrieval
Maintain a clean, secure, and organized storage environment
Process returned components and manage vendor warranty documentation
Gather, pack, and prepare aftermarket parts orders for distribution
Create shipping labels and manifests using UPS, Cardinal, and Manitoulin
Monitor stock levels in the company database to prompt reordering
Update purchasing and sales teams regarding delivery delays or low stock
Help load outward-bound freight shipments and containers

What we offer

Full-time, permanent position with a competitive salary of $50,000 to $65,000 annually
Reliable schedules and a supportive workplace culture
Safe, modern workspace within the manufacturing & logistics industry
Health benefits program package
Direct professional guidance and career resources from Randstad Operational

Fulltime

Engineering Specialist - Quality

The VEPC Chem & Lab Engineering Specialist/Lab Supervisor is a critical dual-fun...

Location

United States , Sterling Heights

Salary:

Not provided

Ford Motor Company

Expiration Date

Until further notice

Requirements

Bachelor's degree in chemistry, Chemical Engineering, Materials Science, or a related Engineering discipline
Proven experience operating laboratory analytical equipment, specifically Scanning Electron Microscopes (SEM) and Optical Microscopes
Experience working within a manufacturing or industrial laboratory environment with a focus on quality systems
Strong ability to interpret complex data trends and perform root-cause analysis for technical failures
Excellent verbal and written communication skills for presenting technical findings to non-technical leadership

Job Responsibility

Champion the Contamination Quality Operating System within the plant, proactively identifying and driving continuous improvement opportunities
Perform and oversee complex analysis using Scanning Electron Microscopes (SEM), Automatic Optical Microscopes (AOM), and Microscope Particle Counters
Utilize FTIR (Fourier Transform Infrared Spectroscopy) to identify sources of non-metallic contamination and support root-cause investigations
Track Hot Oil system analysis (PAMAS particle count and percent moisture), report on parts washer status, and operate hardness testers to validate material integrity
Maintain precise records and monitor data trend charts to identify variations, communicate results and reaction plans to the plant team when failures occur
Schedule and conduct internal contamination and Engineering Specification (ES) audits
support external third-party environmental and quality audits
Support Internal Quality meetings, warranty investigations, and customer issue resolutions pertaining to contamination analysis
Present technical data and analytical findings in a clear, concise manner to plant leadership
Supervise and manage UAW hourly employees, including work assignments, payroll, scheduling, and training plans

What we offer

Immediate medical, dental, and prescription drug coverage
Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments
Vehicle discount program for employees and family members, and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year's Day
Paid time off and the option to purchase additional vacation time

Fulltime

IT Service Coordinator

Rhyme is a leading provider of IT services, office technology and products. We’r...

Location

United States , Oshkosh

Salary:

Not provided

Rhyme

Expiration Date

Until further notice

Requirements

Associate Degree in an IT related discipline and/or equivalent experience in a similar role (5 + preferred)
Excellent customer service and communication skills, both written and verbal
Ability to learn and utilize various software packages
Ability to thrive in a fast-paced environment and balance multiple priorities
Strong focus and attention to detail
Ability to be assertive and direct the work of others
Advanced use of Microsoft Word, Excel and other data analytics tools

Job Responsibility

Respond to incoming requests received from emails and phone calls and create electronic service tickets as requested by clients and internal personnel
Prioritize, assign, and schedule service tickets and project work to appropriate technical resources, considering geographic location and skills and knowledge, maximizing productivity
Ensure Service Level Agreements and response times are met
Perform initial troubleshooting steps over the phone and document results
Communicate and follow-up with clients on technical resource availability and scheduling
Communicate with Client Managers and management regarding any client situation outside normal services ie complaints, change of contacts or other business structure
Work with technical resources and the IT Procurement Specialist to order parts or equipment required to fulfill service requests
Facilitate warranty parts replacement / return
Monitor and verify the accuracy of ticket time entries
Create service invoices based on ticket time entries

What we offer

8 hours of paid time off to volunteer in your community
Tuition reimbursement program - If want to go back to further your education, Rhyme will help with $5k covered per calendar year
Comprehensive benefits package that includes: Medical, Dental, Vision, HRA, Life, Disability and 401k (w/ competitive match)
Annual company events (picnics, holiday parties, and sports outings) to get to know your teammates
Rhyme University Training and onboarding plans to prepare you for success
A team of talented coworkers who support your efforts and care about your accomplishments

Fulltime

IT Help Desk Support Specialist

We are seeking an IT Helpdesk Specialist to join our IT support team. This role ...

Location

United States , Franklin

Salary:

Not provided

iAutomation

Expiration Date

Until further notice

Requirements

Bachelor’s degree in information technology or a relevant field
Industry certification in relevant computer languages or software
2+ years of proven experience in a heavy customer focus position involving technical knowledge of companies’ products and services
Excellent decision-making, time management and problem-solving skills
Adaptable and flexible in a fast-changing industry and work environment
Ability to be able to handle customer feedback on IT services
Excellent communication and interpersonal skills
Experience in desktop hardware/ software configuration in an enterprise environment
Working knowledge of Microsoft services and tools such as O365, Azure, SharePoint, OneDrive, and Active Directory
In-depth knowledge of Mobile device management (JAMF/ Intune)

Job Responsibility

Serves as first point of contact for the Help Desk Team and provides technical support to employees, assisting with hardware and software issues via phone, email, and chat
Create and maintain comprehensive documentation for IT systems, configurations and processes
Manage and prioritize help desk ticket queues, ensuring all requests are addressed in a timely and effective manner
Responsible for studying their employer’s current computer system, identifying areas that need improvements or overhauls and implementing these changes
Configure and deploy equipment for new hires (laptops, desktops, iPhones etc.) and conduct IT new hire orientation
Decommission exiting employee’s computer equipment
Contribute to the continuous improvement of the help desk process
Manage Electronic Data Interchange of business information with suppliers
Keep record of problems and their resolution
Organize and file documentation pertaining to warranties and instructional guides for computer hardware

Fulltime

Product & Application Specialist

This is a high-impact opportunity to join an inclusive and diverse organization....

Location

Brazil , São Paulo

Salary:

Not provided

Alfa Laval

Expiration Date

Until further notice

Requirements

Bachelor’s degree in engineering (Chemical, Mechanical, Food Engineering, Automation, Production)
Minimum of 3 to 5 years of experience in Process Engineering or Project Engineering for Capital Equipment, specifically within the Food & Beverage and/or Life Sciences industries (Mandatory)
Minimum of 3 to 5 years of hands-on or commercial experience with Separation Equipment (Centrifuges, Decanters, Membrane Systems, or Filter Systems) (Mandatory)
Native or Fluent Portuguese
Advanced or Fluent English
Ownership (The Driver): takes full responsibility for technical accuracy and meeting deadlines
Learning Ability (The Learner): naturally curious mind eager to absorb complex technical details
Analytical Curiosity (The Problem Solver): intrinsic desire to dig into the "how" and "why" of a customer’s process
Networking & Influence (The Trusted Advisor): ability to easily connect and build trust with stakeholders at all levels
Communication Clarity (The Translator): ability to translate complex engineering data into clear commercial value propositions

Job Responsibility

Provide expert technical advice and local support on Products and Applications related to Disc Stack Centrifuges, Decanters, and Membrane Systems
Conduct joint customer visits to provide technical backing, application expertise, and "hands-on" assessment of process challenges
Prepare high-quality technical and commercial quotations based on customer needs, articulating complex value propositions into clear process benefits for the customer
Provide specialized technical advice on products and applications, offering support on sales-related claims and performance warranties
Drive the development and proper adoption of internal sales tools, configurators, and local technical materials to increase team productivity and accuracy
Proactively identify and advise on cross-selling and upselling opportunities across the full separation portfolio
Lead training sessions to elevate the technical proficiency of the local teams
Work closely with Global Business Units and the Central Organization to align local demands
Validate costing and develop standardized offers based on the Separation Technologies portfolio
Drive sustainable solutions by performing comprehensive equipment and process audits to optimize yield, energy, water, and waste performances

Fulltime

Strategic Sourcing Specialist

iBUILT is currently accepting applications for an Strategic Sourcing Specialist ...

Location

United States , Berwick

Salary:

Not provided

iBUILT

Expiration Date

Until further notice

Requirements

Must be experienced in the purchasing of materials used in the construction of buildings including but not limited to steel, various sheathing products, various interior and exterior wall coverings, insulation products, electrical products, and plumbing products
Experience in modular building industry a plus
Experience with strategic sourcing, procurement best practices, supplier management best practices is required
Strong international sourcing experience with a focus on building materials, both standard and customized
Knowledge of the legal terminology and language related to supplier and/or vendor agreements and Contracts
Must be Knowledgeable in importation of goods to the US, customs, duties, tariffs, anti-dumping, and product certification requirements
Negotiation skills
Excellent communication skills
Excellent attention to detail and ability to multitask
Excellent analytical and judgment skills

Job Responsibility

Benchmark the industry to monitor technology trends and ensure best practices
Identify and leverage new suppliers/technologies to establish competitive advantage for the company
Establish supplier selection criteria, evaluate alternative suppliers
Coordinate with internal departments and suppliers to identify effective business requirements and develop new business pipeline
Negotiate various agreements with suppliers to establish best-in-class pricing, flexibility, quality, delivery, payment, warranty, and service terms
Implement supplier agreements/contracts when beneficial by working with cross-functional stakeholders and suppliers to reach agreement on contract terms and conditions
Produce and develop required reports on a regular basis to track and monitor various areas of supplier performance along with PO tracking data
Create and execute Global Strategic Sourcing plan
Maintain and develop supplier relationships (trade shows, supplier meetings, conferences, etc.)
Maximize financial strength through effective purchasing, and Just In Time Delivery and Supplier zero-defect quality

What we offer

Health insurance
Dental insurance
Vision insurance
Retirement plan
Paid time off

Fulltime

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Warranty Specialist - Focus Data

Job Description

Job Responsibility

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