Warranty Sourcing Program Manager

Microsoft’s Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the hardware infrastructure underlying this growth including AI! CSCP’s vision is to empower customers to achieve more by delivering Cloud and AI capabilities at scale. Our mission is to deliver the world's computer with an industry-leading supply chain. The CSCP organization is responsible for traditional supply chain functions such as plan, source, make, deliver, but also manages supportability (spares), sustainability, and decommissioning of datacenter assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is supported by more than 300 datacenters around the world that enable services for more than 1 billion customers in over 90 countries. The Spares, Sourcing, Supply & Distribution organization within CSCP manages sourcing and supply of hardware for data centers, and the relationship with the manufacturers and warrantors of these parts. The team ensures and executes a well-defined sourcing and supply chain management plan, works to optimize cost, manages warranty entitlements, helps mitigate supply shortages, and provides accurate and timely information across the Azure Hardware Infrastructure organization. We are looking for a passionate, high energy supply chain professional to help fundamentally transform and optimize how we manage our spares supply chain. The role of the Warranty Sourcing Program Manager provides thought leadership within CSCP, while working with key business units across Microsoft. The candidate will be part of a hand-picked team of internal consultants with high visibility within the CSCP executive leadership team. Work is typically organized around assets deployed across Sourcing, Planning, Datacenter Operations and Logistics to deliver advantaged economics, industry-leading innovation and quality.