Warranty Senior Specialist Job at Randstad (Tokyo)

Technical & Quality Centre Quality Product Analysis Specialist

The Quality Product Analysis Specialist plays a critical role within the Technic...

Location

United Kingdom , Rotherham

Salary:

Not provided

NAPA Auto Parts

Expiration Date

Until further notice

Requirements

Proven Experience: Ideally 3–5 years as a senior technician or diagnostic specialist in a high-volume garage, remanufacturing environment, or warranty inspection role
Certification: Level 3 Automotive Technician qualification or equivalent (e.g., IMI or City & Guilds)
Failure Analysis Training. Warranty Training: Experience or formal training related to warranty claim evaluation and processing preferred
Multi-System Mastery: Deep mechanical knowledge of modern vehicle and electronic systems
Electrical Proficiency: Ability to read electrical schematics and use multimeters or oscilloscopes to test rotating electrics and electronic sensors
Software Literacy: Comfortable with PC-based diagnostic software, CRM portals, warranty management systems, and standard office tools (e.g., Microsoft Word/Excel)
Precision Measurement: Skilled with precision tools such as micrometers, vernier calipers, and dial indicators for checking tolerances and shaft play
Warranty & Compliance Knowledge: Understanding of warranty policies, claim processing procedures, and applicable regulatory standards
Analytical Thinking: Logical, detective-like mindset adept at solving complex diagnostic puzzles that other technicians may overlook
Attention to Detail: Precision in inspecting fracture surfaces, wear patterns, and minute electrical deviations

Job Responsibility

Component Inspection: Conduct detailed physical and functional inspections on a wide range of components including turbos, braking systems, suspension units, clutches, and rotating electrics (alternators/starters)
Diagnostic Testing: Operate specialised test equipment (e.g., vacuum testers, electronic actuator testers, battery/alternator analysers, brake DTV machines, and brake caliper testers) to verify part performance against factory specifications
Root Cause Analysis: Investigate and determine the underlying cause of failure (e.g., carbon buildup, oil starvation, electrical surges, installation errors) to support warranty claim evaluations
Warranty Claim Assessment: Review and assess warranty claims in accordance with company policies, determining validity and identifying potential manufacturing or usage defects
Digital Reporting & Documentation: Utilise computer systems to log findings, upload digital photos of defects, generate professional inspection and warranty evaluation reports, and maintain accurate records for claim processing
Quality & Compliance: Maintain a clean, organised laboratory/testing environment ensuring all test equipment is in safe and calibrated working order. Ensure inspections comply with company standards and relevant regulatory requirements
Cross-Functional Communication: Collaborate closely with warranty administration, customer service, and re manufacturing teams to share findings, explain technical details, and support timely claim resolution

What we offer

We offer comprehensive benefit plans and programs designed to support your health and wellness, provide income protection and build financial security for your retirement

Technical Support Engineer

This role is the first line of technical escalation for customers and field serv...

Location

Ireland , Dublin

Salary:

55000.00 - 65000.00 EUR / Year

SYNTECH RECRUITMENT LTD

Expiration Date

Until further notice

Requirements

Proven experience in a technical support, helpdesk, commissioning, or field service role within HVAC
Strong knowledge of heat pumps, chillers, mechanical plant, ventilation equipment, or controls
Confident diagnosing faults related to electrical systems, refrigerant circuits, software/PLC interfaces, and mechanical components
Excellent communication skills with the ability to translate technical issues into clear, actionable guidance
Logical troubleshooting approach and strong problem-solving capability
Experience using CRM or service management systems
Ability to work independently while managing multiple technical cases
Professional proficiency in English
Full right to work permanently in Ireland

Job Responsibility

Deliver first-line technical support across HVAC systems including heat pumps, chillers, ventilation equipment, controls, and associated plant
Diagnose and resolve mechanical, electrical, control-system, software, and configuration issues
Provide technical guidance to customers, field service engineers, and internal teams
Escalate complex cases to senior HVAC engineers or product specialists when necessary
Log and manage all technical cases, warranty queries, and service activity within the CRM system
Assist with developing HVAC-focused user guides, troubleshooting flows, FAQs, and technical bulletins
Support the commissioning and configuration process by providing remote engineering advice
Collaborate closely with engineering, service, and product teams to ensure consistent technical accuracy

What we offer

Annual performance-based bonus
21 days annual leave + Irish bank holidays
Company pension scheme
Life assurance & critical illness cover
Employee wellbeing and support programmes
Ongoing training, upskilling, and development support

Fulltime

Senior Technical Specialist

Navico Group is seeking a Senior Technical Specialist to enhance service deliver...

Location

United States , Tulsa; Menomonee Falls; Stuart; Lowell

Salary:

57700.00 - 104300.00 USD / Year

Herbruck Poultry Ranch

Expiration Date

Until further notice

Requirements

3+ Year of experience in Customer Service or a related field
Practical computer application literacy (including Microsoft Office Suite, ERP Systems, and ability to learn other internal systems)
High-School Diploma/GED
Ability to travel domestically
Experience processing replacement orders
Prior Experience with warranty policies, claims and processing
Professional poise and presence with excellent communication skills (writing, speaking, and telephone)
Technical Mastery: Proficient in reading schematics, safety rules, and technical manuals. Familiar with marine electronics, wire termination, and NMEA CAN-BUS systems.
Customer-Centric Leadership: Skilled in handling service escalations and communicating effectively with customers and partners.
Operational Agility: Skilled in ERP systems, CRM platforms, and logistics coordination.

Job Responsibility

Serve as a primary contact for electronic solutions support via phone and email
Manage service order backlog, logistics, and customer expectations for product arrival
Troubleshoot and resolve customer inquiries involving compatible replacements on CAN Network electronics
Execute CRM documentation and ensure accurate case processing
Review manuals and technical bulletins to maintain service accuracy and customer satisfaction
Coordinate remote repairs and priority returns by analyzing service trends and inventory
Support dealers and service partners through product replacement and repair programs
Oversee SRO report status, back-order reports, and AWR activity, including complex accounting issues

What we offer

medical
dental
vision
paid vacation
401k (up to 4% match)
Health Savings Account (with company contribution)
well-being program
product purchase discounts
annual discretionary bonus

Fulltime

Senior Contract Specialist

The Senior Contract Specialist (Oil/Gas, Power Gen, Data Center) will own the pr...

Location

United States , Denver

Salary:

100000.00 - 150000.00 USD / Year

Crusoe

Expiration Date

Until further notice

Requirements

5+ years of hands-on commercial contracting or procurement experience
Bachelor’s degree or equivalent
Experience negotiating commercial terms and managing large, complex agreements, such as MSAs and AIA agreements
Background in data center, utilities, power generation, construction, or similar industries is preferred
Proficiency with contract lifecycle management systems (Ironclad experience is highly desirable)
Strong Microsoft Office skills (including Excel) for tracking and reporting
Excellent command of contract language, commercial risk assessment, and negotiation strategy
Strong interpersonal and communication skills
Must be able to manage a high volume of contracts and prioritize competing deadlines
Must be in the office five days a week in Denver, CO

Job Responsibility

Draft, review, and negotiate commercial contracts for major capital equipment, utilities, and power-generation assets and services
Partner with engineering, projects, finance, and legal to define commercial terms, payment milestones, warranties, SLAs, and risk allocation
Lead negotiations and manage the execution of various agreements, including MSAs, AIA agreements, and master procurement agreements
Coordinate legal review cycles and prepare final contract packages
Create and maintain negotiation playbooks to accelerate turnaround times
Identify and implement process improvements to streamline contracting workflows
Assess commercial risks and recommend mitigations
Produce regular reports on contract KPIs and perform data analysis using tools like Excel or Google Sheets

What we offer

Restricted Stock Units
Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
Employer contributions to HSA accounts
Paid Parental Leave
Paid life insurance, short-term and long-term disability
Teladoc
401(k) with a 100% match up to 4% of salary
Generous paid time off and holiday schedule
Cell phone reimbursement
Tuition reimbursement

Fulltime

Senior Industrial Technical Support Specialist

The Senior Industrial Technical Support Specialist is responsible for providing ...

Location

United States , Waukesha

Salary:

Not provided

Energy Systems

Expiration Date

Until further notice

Requirements

Associate’s degree in automotive or diesel technology or equivalent experience in related technical field
7 years related technical experience in automotive repair, diesel engines, gaseous engines, or generators
Solid understanding of basic mechanical and electrical (AC/DC) fundamental theory
Be able to read and follow wiring diagrams and schematics
Excellent Customer Service skills
Ability to communicate verbally and in writing in a professional manner
Solid understanding and knowledge of engine diagnostics and troubleshooting of gensets
Ability to remain calm in high stress situations
Solid knowledge of Microsoft office suite
Developing leadership competencies

Job Responsibility

Answers inbound calls and responds to emails from Dealer Technicians including Master Technicians and answers standard to highly complex questions over the phone
Provides accurate, timely, and descriptive notes during calls
Solves routine to non-routine issues
Instructs new dealer personnel on how to navigate Generac's warranty systems and submit claims electronically
Troubleshoots with the dealer technician to resolve highly complex issues with the product in the field
Assists with on-site troubleshooting, diagnosis, and repairs as required
Gathers and prepares documentation regarding product failures for further analysis by quality and engineering teams
Mentors less experienced Industrial Technical Support Specialists
Monitors and answers emails from the Industrial Service inbox including special equipment requests
Overtime may be required depending on market conditions

What we offer

Competitive Benefits: Health, Dental, Vision, 401k and many more
Free onsite gym open Monday through Saturday for Generac employees
We offer product loan (for up to 4 days) and discount programs
Pride! When a storm strikes, Generac employees always rise to the occasion. Each time a storm hits, many employees volunteer their time with the customer support team or on the production line, while others go right into storm-affected areas to repair generators
Make a positive impact. Generac has always been community-minded and dedicated to giving back. The company proudly offers a Volunteer Time Off program, inviting team members to participate in charitable volunteer opportunities on company time
We believe in having fun. From minor celebrations to major events, our employees balance their work by building a strong culture of teamwork and collaboration through a variety of occasions, including our Fun Days
We’re an inclusive company that celebrates differences and keeps equity and respect at the forefront

Fulltime

Technical Support Specialist

Location

Ireland , Dublin

Salary:

45000.00 - 50000.00 EUR / Year

Executive Talent

Expiration Date

Until further notice

Requirements

A qualification in engineering or a related technical field
Proven experience in a technical support or helpdesk role, ideally in HVAC products
Strong problem-solving skills and a logical approach to troubleshooting
Excellent communication skills with the ability to explain technical concepts clearly
Familiarity with CRM systems
Ability to work independently and manage multiple priorities

Job Responsibility

Provide first-line technical support, fault-finding and troubleshooting assistance to our customer base and service network on our complete product portfolio
Diagnose and resolve hardware, software, or system issues related to our range of products
Escalate complex issues to senior engineers or product teams when necessary
Maintain accurate records of customer interactions, warranties and technical issues on our CRM system
Assist in the creation of user guides, FAQs, and technical documentation
Collaborate with service, engineering, and sales teams to ensure customer satisfaction

Fulltime

Quality Assurance Manager

Trammell Crow Residential seeks a Quality Assurance Manager for Carlsbad, CA. Th...

Location

United States , Carlsbad

Salary:

Not provided

Crow Holdings

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business, management or related field required
5+ years of related experience in construction procedures, trade practices, materials, means and methods, building codes, project scheduling, and safety procedures
Familiarity with federal and local municipal/regulation codes
OSHA Certification required
MS Office knowledge preferred
Proficient in Info Path and MS Office 365, Excell, Blue Beam, Word, Procore
Excellent customer service and interpersonal skills
Professional verbal and written communication skills
Strong organizational and time-management skills, achieving project deadlines

Job Responsibility

Manages Quality Assurance in day-to-day operations for his or her job duties
Coordinate all plan reviews and field inspections with consultants including Accessibility, Third Party Architectural, Waterproof, Tyvek (or other WRB) Environment/AQI and Acoustical
Initiate, execute, implement and track plan and site inspections for all Division projects
Maintains contact with Superintendents, Project Managers, and QA Specialists on schedule changes and turn dates for up to four projects simultaneously
Responsible for monthly QA documentation project inspection walks with published report
Responsible for acceptance of new residential construction buildings and property from Construction division and coordinating/aligning with Asset Management. Manages third party quality inspections, if used
Coordinate all plan reviews and help monitoring field inspections with consultants including FHA/ANSI-ADA Accessibility, Third Party Architectural, Fa, Waterproof, Environment/AQI and Acoustical, etc
Oversee all details within the boundaries of the new property and ensure quality standards set forth by the Division’s Senior Managing Director and Construction President are maintained for all TCR properties
Coordinate with 3rd party Property Manager and Construction Superintendent or Project Manager to ensure all warranty and construction quality deficiency issues are addressed
Work closely with third party safety consultant to make observations and recommendations on safety for all persons and matters related to the property and TCR Construction projects

Hard Services Lead

The Hard Services Lead is responsible for managing all technical building system...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Certificate or Diploma in Mechanical Engineering, Electrical Engineering, Building Services, or related technical field
Minimum five to seven years of experience in building maintenance, facilities management, or technical services with at least two years in supervisory roles
Strong knowledge of Malaysian building systems standards, electrical codes, and mechanical system regulations
Comprehensive understanding of HVAC systems, electrical distribution, plumbing infrastructure, and building automation systems commonly used in Malaysian commercial office buildings
Professional certifications in HVAC, electrical systems, or building services preferred
Valid electrical or mechanical trade licenses as required by Malaysian authorities highly advantageous
Proven leadership capabilities with experience supervising technical personnel and coordinating maintenance teams
Strong coaching and development skills with ability to transfer technical knowledge effectively
Excellent problem-solving abilities with capacity to diagnose complex system issues and implement effective solutions quickly
Fluency in English and Bahasa Malaysia essential for technical documentation and stakeholder communication

Job Responsibility

Lead comprehensive management of all hard services including HVAC systems, electrical infrastructure, plumbing systems, fire safety equipment, and building automation systems
Develop preventive maintenance schedules and coordinate planned maintenance activities to minimize system downtime and extend equipment lifecycle
Oversee system troubleshooting, emergency repairs, and major equipment replacements while ensuring compliance with manufacturer specifications and warranty requirements
Supervise and mentor the mobile technician, providing technical guidance, skills development, and performance coaching
Assign daily work orders, prioritize maintenance tasks, and ensure proper execution of technical procedures
Conduct regular performance reviews and coordinate training programs to enhance technical capabilities
Foster a safety-first culture and ensure adherence to proper maintenance procedures and documentation standards
Monitor building management systems (BMS) and coordinate with building automation platforms to optimize energy efficiency and system performance
Respond promptly to system alarms, equipment failures, and emergency maintenance requests
Maintain accurate records of system performance metrics, energy consumption data, and maintenance activities for management reporting and regulatory compliance

Fulltime

Warranty Senior Specialist

Randstad

Location:
Japan , Tokyo

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 12, 2026

Expiration:
July 23, 2026

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