Warranty & returns operative Job at 360 Resourcing Solutions (Poole)

Materials Controller

Our client is a prominent railway infrastructure company committed to excellence...

Location

United Kingdom , Goole

Salary:

Not provided

Morson Talent

Expiration Date

Until further notice

Requirements

Experienced in stock control and inventory management
Detailed knowledge of materials, stores management procedures and warranty processes
Good knowledge of IT systems / software
Good organisational skills

Job Responsibility

Warranty Management: Deliver the warranty returns administration process to ensure the timely return of warranty failed products, including the coordination with the respective fleets for ongoing claim management and resolution
Inventory Management: Deliver the order book and prioritisation for replenishment and repairable parts to ensure delivery is in compliance with planning and optimised inventory levels, including the supply of parts for un-scheduled (UVS) requirements
Effective and proactive liaison at all levels to ensure the supply priorities of the main inventory, each fleet / contract is fully understood on a routine basis
Process: Deliver operational process in relation to key supply chain activity and flow of materials
Continuous development of cross functional and departmental processes in relation to responsible activity
Monitor compliance to meet internal control procedure and take appropriate corrective action as necessary to achieve consistent process across the business
Deliver the returns and rejections of product directly with suppliers’ to minimize commercial risk and liability
Materials Planning: Coordinate and control the materials planning and forecasting process between the respective fleets and our inventory specialist to ensure optimised inventory levels are achieved
Customer Relationships: Collaboration with internal/ external customer to meet current needs and explore opportunities for mutual benefit
Develop a relationship with the customer that provides a stable foundation for future business opportunities

Applications Engineering Technician

We are currently seeking a hands-on, detail-oriented Applications Engineering Te...

Location

Canada , Brampton

Salary:

65000.00 - 68000.00 CAD / Year

Victaulic

Expiration Date

Until further notice

Requirements

Associate degree or technical diploma preferred
minimum of 3 years of industry experience required
Strong mechanical aptitude and high attention to detail
Ability to read mechanical drawings and schematics, perform shop math, and use precision instruments
Physically able to lift within OSHA-approved limits and work on ladders or scaffolds
Proficient with Microsoft Office and other software applications for data entry and reporting
Strong communication and organizational skills
Ability to take both verbal and written instructions and work independently or as part of a team

Job Responsibility

Becoming proficient with Victaulic’s products, including couplings, valves, fittings, grooving tools, and related systems
Conducting troubleshooting and performance assessments on new tools to ensure readiness for field deployment
Inspecting and evaluating returned tools and components under warranty claims to determine functionality and root cause issues
Operating and maintaining pipe grooving tools, performing grooving tasks as required
Assisting with lab testing and product demonstrations, including hydrostatic, flex, bending moment, and air testing
Maintaining and calibrating lab equipment
recording results, logs, charts, and reports
Supporting inventory control of lab materials, organizing incoming parts and managing warranty returns
Ensuring the lab is clean, organized, and in line with Lean practices and company safety protocols
Participating in safety reviews and adhering to all health and safety procedures

What we offer

A 1-year opportunity to work with a global industry leader
Exposure to innovative technologies and hands-on engineering processes
A collaborative and safety-focused team environment
Opportunity to gain in-depth knowledge of mechanical piping systems and tools

Fulltime

Customer Service Specialist

Your mission: At Koala, our number one priority (right after making amazing prod...

Location

Australia , Sydney

Salary:

Not provided

Koala

Expiration Date

Until further notice

Requirements

2+ years of experience in a customer service specialist (or similar) role within a call center environment
Exceptional customer service, active listening, and well developed verbal and written communication skills, together with a professional phone voice
Experience in a high-volume fast paced inbound and outbound phone environment
Great attitude and willingness to learn and progress in your career
Empathy is a must have
You love people and thrive on supporting them
Near perfect grammar, english written and verbal skills

Job Responsibility

Deliver high-class frontline customer service interactions and operations that meet or exceed our Customer Satisfaction targets
Engage with our customers across a number of platforms: live chat, phone, email, social media enquiries & onsite showroom
Responding to high volume customer enquiries, requests and communications
Proactively reach out to customers who have recently received their order, and engage to obtain feedback around their end-to-end experience
Process customer returns and warranties focusing on the customer service recovery paradox
Deliver contact centre services that achieve or exceed OKRs
Support the implementation of operational initiatives to continually improve the Customer Experience
Process tickets according to Koala’s protocols and processes
Identify opportunities to add value to every customer’s experience
Be proactive in your approach to solving customer problems and complaints

What we offer

Hybrid working - ~3 days back in the Alexandria Treehouse (office) and work from home
Generous time off - volunteer, parental, Koala life leave and more
Fully stocked kitchen with an emphasis on healthy local produce
Pet-friendly Treehouse
Free Koala products with ‘mates rates’ for your friends and fam
Access to Employee Assistance Program, which includes unlimited sessions for financial, work, relationship, family or wellbeing support
Support for internal growth and career acceleration
BCorp Certified, WWF Partnership, volunteer days

Fulltime

Warehouse Operative

J&S Automotive part of the Alliance Automotive Group (AAG) is a leading distribu...

Location

Ireland , Dublin

Salary:

Not provided

Alliance Automotive UK LV Ltd

Expiration Date

Until further notice

Requirements

Good communication and IT literate
Strong work ethic
Able to work as part of a team
Able to work with a high degree of accuracy

Job Responsibility

Replenishing stock levels
Ensuring sales orders are accurately picked and despatched within a timely manner
Maintaining stock in a tidy, orderly manner
Ensuring stock leaves with the correct paperwork & signatures
Handling occasional customer queries at the collections counter
Processing customer returns
Processing customer warranty returns

What we offer

Opportunities to Progress
Safety uniform provided
Free onsite parking
Employee discounts
Education Support Scheme
Opportunity for Over-Time
Christmas voucher

Fulltime

Warehouse Operative

J&S Automotive part of the Alliance Automotive Group (AAG) is a leading distribu...

Location

Ireland , Cork

Salary:

Not provided

Alliance Automotive UK LV Ltd

Expiration Date

Until further notice

Requirements

Good communication and IT literate
Strong work ethic
Able to work as part of a team
Able to work with a high degree of accuracy
Forklift License – Desirable
Manual Handling experience – Desirable

Job Responsibility

Replenishing stock levels
Ensuring sales orders are accurately picked and despatched within a timely manner
Maintaining stock in a tidy, orderly manner
Ensuring stock leaves with the correct paperwork & signatures
Handling occasional customer queries at the collections counter
Processing customer returns
Processing customer warranty returns

What we offer

Opportunities to Progress
Safety uniform provided
Free onsite parking
Employee discounts
Education Support Scheme
Opportunity for Over- Time

Fulltime

Warehouse Operative

J&S Automotive part of the Alliance Automotive Group (AAG) is a leading distribu...

Location

Ireland , Dublin

Salary:

Not provided

Alliance Automotive UK LV Ltd

Expiration Date

Until further notice

Requirements

Good communication and IT literate
Strong work ethic
Able to work as part of a team
Able to work with a high degree of accuracy

Job Responsibility

Replenishing stock levels
Ensuring sales orders are accurately picked and despatched within a timely manner
Maintaining stock in a tidy, orderly manner
Ensuring stock leaves with the correct paperwork & signatures
Handling occasional customer queries at the collections counter
Processing customer returns
Processing customer warranty returns

What we offer

Opportunities to Progress
Safety uniform provided
Free onsite parking
Employee discounts
Education Support Scheme
Opportunity for Over- Time

Fulltime

New

Customer Service Representative

Customer Service Representative role at Dexter's manufacturing facility in Quitm...

Location

United States , Quitman

Salary:

Not provided

Dexter

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Minimum of one (1) year of customer service or inside sales experience, preferably in manufacturing, distribution, or a B2B environment
Excellent verbal and written communication skills
Proven ability to identify customer needs and recommend product solutions
Strong organizational and multitasking abilities with attention to accuracy and timeliness
Proficiency in Microsoft Office and familiarity with ERP or CRM systems
Team-oriented mindset with the ability to collaborate cross-functionally

Job Responsibility

Serve as a primary point of contact for customers via phone, email, and in person
Process customer orders accurately and efficiently
Identify opportunities to upsell or cross-sell complementary products and services
Proactively contact existing customers to confirm order needs and promote new products
Support sales initiatives by re-engaging accounts with declining activity
Maintain accurate data on customer accounts, product availability, pricing, and delivery timelines
Collaborate with internal sales, operations, and logistics teams
Research and resolve customer concerns, returns, and warranty claims
Track shipments, monitor backorders, and communicate updates to customers
Participate in continuous improvement efforts

What we offer

Competitive wage
Full benefits package including Health, Dental, Vision, Life, STD, LTD, FSA, HSA
3% profit sharing in Safe Harbor program
401(k) Plan with company contributions
Opportunities for internal career development and growth

Fulltime

Operations Manager

Ready to transform farming from the ground up? Drive ag-tech innovation with eSh...

Location

New Zealand , Hamilton

Salary:

Not provided

Gallagher Group

Expiration Date

Until further notice

Requirements

5+ years’ experience in operations, supply chain, or logistics roles, ideally within technology, hardware, or manufacturing environments
Strong understanding of S&OP, logistics, inventory management, and operational process design
Experience building or improving systems and processes that support scale and customer experience
Data-driven mindset with the ability to analyse trends and turn insight into action
Clear communicator who works effectively across teams, functions, and regions
Comfortable operating in a fast-paced, evolving environment with changing priorities
Practical, hands-on approach with a growth mindset and bias for action
Bachelor’s degree in Operations Management, Business Administration, or a related field (or equivalent experience)

Job Responsibility

Own and evolve eShepherd’s operational foundations to support reliable, scalable global growth
Lead monthly Sales & Operations Planning (S&OP), aligning demand, supply, inventory, and financial forecasts
Oversee warranty and returns processes, ensuring timely resolution, strong customer experience, and clear reporting
Support effective Sales Order Management across device and subscription sales, working with regional and customer teams
Coordinate global logistics and inventory to meet delivery commitments and manage demand fluctuations
Drive continuous improvement across operational processes, systems, and cross-functional ways of working
Collaborate closely with product, customer, finance, and group operations teams to resolve issues and enable scale

What we offer

Competitive salary and performance-based incentives
The excitement of a high-growth startup, with the stability of Gallagher
Career growth opportunities as we scale globally
Tools and technology to help you do your best work
Supportive, collaborative team culture focused on practical problem-solving
KiwiSaver contributions to support your future
Boost App membership and staff discounts across NZ
Life & Disability Insurance
Hamilton site free parking, subsidised on-site café, and great eateries nearby
Employee Assistance Program and wellbeing initiatives

Fulltime

Warranty & returns operative

360 Resourcing Solutions

Location:
United Kingdom , Poole

Category:
Logistics

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 18, 2026

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Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:January 18, 2026

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