Warranty & returns operative Job at 360 Resourcing Solutions (Poole)

New

Xfinity Retail Service Associate - Part Time

The Retail Service Associate supports the store team in delivering a best-in-cla...

Location

United States , Lowell

Salary:

17.00 USD / Hour

Comcast Advertising

Expiration Date

Until further notice

Requirements

Customer-Focused
Workplace Organization
Teamwork
Self Motivation
Communication
Resilience
Professional Integrity
High School Diploma / GED
0-2 Years relevant work experience

Job Responsibility

Provide a white-glove experience activating new devices or BYOD to the network
Guide customers through tablet setup and connectivity options
Support activation and pairing of wearable devices for seamless use
Educate customers on accessories and add-ons that enhance their experience and drive incremental revenue
Demonstrate strong understanding and enthusiasm for technology and act as a go-to resource
Demonstrate basic features and capabilities of devices to increase customer confidence
Troubleshoot and resolve complex device or service issues
Assist customers in securing accounts, replacing lost or stolen devices, and navigating access recovery
Use advanced tools to manage escalations
Assist customers with transferring contacts, emails, and media

What we offer

Paid Time off
Physical Wellbeing
Financial Wellbeing
Emotional Wellbeing
Life Events + Family Support
5% Bonus

Parttime

New

Customer Service Lead

We are looking for a Customer Service Lead to guide daily support operations for...

Location

United States , Grand Rapids

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree or at least 4 years of relevant experience in customer service, call center leadership, or a related function
Demonstrated ability to lead teams in a fast-paced service environment while managing overlapping priorities and deadlines
Strong verbal and written communication skills, with confidence handling difficult customer interactions and escalations
Comfort working across multiple systems at once, including call center platforms, business applications, and Microsoft Office tools
Ability to interpret service data and performance metrics to support process improvement and team development
Solid problem-solving, conflict-resolution, and organizational skills with close attention to accuracy and detail
Flexibility to collaborate closely with others, take initiative independently, and work occasional evening or weekend hours when needed

Job Responsibility

Direct the day-to-day work of customer service representatives and third-party support partners, fostering accountability and strong service results
Oversee inbound service activity across multiple queues, adjusting priorities and resources to maintain timely response levels
Resolve complex customer concerns with professionalism, including issues that require escalation beyond the frontline team
Provide ongoing coaching through team huddles, one-on-one meetings, and formal feedback discussions to improve performance and consistency
Track service metrics and queue performance, using data to identify trends and support achievement of service targets
Contribute to onboarding and continuous training efforts covering products, procedures, and customer interaction standards
Help document and refine department processes, including standard operating procedures and other service workflows
Support operational tasks such as returns coordination, warranty claim administration, order review activities, and product liability case follow-up
Partner with cross-functional teams on projects, website listing updates, service partner system training, and departmental reporting needs

What we offer

Medical, vision, dental, and life and disability insurance
Company 401(k) plan

New

Logistics Technician

As a Microsoft Data Center Inventory & Asset Technician (DIAT), you will perform...

Location

Spain , Madrid

Salary:

24200.00 - 39600.00 EUR / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

High School Diploma AND relevant experience warehouse/supply chain in an information technology (IT) environment, inventory management, retail, warehouse management, or a related field. OR equivalent experience.
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Demonstrated experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation OR equivalent experience.

Job Responsibility

Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations.
Coordinate with suppliers to initiate warranty claim and process failed vendor hardware devices. This includes information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) devices following all Service Level Agreements (SLAs) related to RMA warranty process.
Leverage process knowledge and best judgment to complete tasks with minimal direct supervision.
Maintains a strong focus to understand the impact of their work when completing tickets and assigned Inventory and Asset Management (IAM) tasks.
Maintains and steward up-to-date and accurate logical information within various inventory management systems (e.g., configuration management databases, asset management repositories).
Ensures detailed physical inventory tracking and staging.
Help to reconcile and report inventory discrepancies.
Performs destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and Microsoft policies as necessary.
Notifies management about ordering stock shortages. Escalates any issues to management.
Comply with security and data management policies.

What we offer

Find additional benefits and pay information here: https://careers.microsoft.com/v2/global/en/corporate-pay/spain-corporate-pay.html

Fulltime

Xfinity Retail Service Associate

We’re looking for a down-to-earth go-getter who can help customers sort through ...

Location

United States , Santa Fe

Salary:

17.14 USD / Hour

Comcast Advertising

Expiration Date

Until further notice

Requirements

High School Diploma / GED
0-2 Years Relevant Work Experience
Customer-Focused
Workplace Organization
Teamwork
Self Motivation
Resilience
Communication
Professional Integrity

Job Responsibility

Provide a white-glove experience activating new devices or BYOD to the network
Guide customers through tablet setup and connectivity options
Support activation and pairing of wearable devices for seamless use
Educate customers on accessories and add-ons that enhance their experience and drive incremental revenue
Demonstrate strong understanding and enthusiasm for technology and act as a go-to resource
Demonstrate basic features and capabilities of devices to increase customer confidence
Troubleshoot and resolve complex device or service issues
Assist customers in securing accounts, replacing lost or stolen devices, and navigating access recovery
Use advanced tools to manage escalations
Assist customers with transferring contacts, emails, and media

What we offer

Paid Time off
Physical Wellbeing
Financial Wellbeing
Emotional Wellbeing
Life Events + Family Support
Commission (no cap on earnings)

Fulltime

Depot / Inventory Supervisor

Service Stream’s Utilities division are currently seeking a Depot/Inventory Supe...

Location

Australia , Coburg

Salary:

Not provided

Service Stream

Expiration Date

Until further notice

Requirements

Proven experience in a similar position
Industry experience and knowledge preferable
Strong client and customer service focus
Strong organisational and inventory management skills
Attention to detail and high level of accuracy
Proactive and solutions-focused mindset
Effective leadership and team supervision
Strong communication and stakeholder coordination skills
Safety-focused with sound knowledge of compliance requirements
Ability to prioritise and work under operational pressure

Job Responsibility

Oversee all depot inventory operations, including receipting, storage, stock control, issuing, and reconciliation of materials, tools, and equipment
Ensure critical civil and mechanical/electrical maintenance materials are available to meet operational and contractual service requirements and work with client to manage critical spares where required
Maintain accurate inventory records and system data, including cycle counts, stocktakes, and reporting on discrepancies from the warehouse and the vehicles
Coordinate with operations, maintenance teams, and procurement to forecast demand and manage stock levels effectively
Supervise and support depot and stores personnel, driving performance, accountability, and adherence to procedures
Manage general depot operations, including warehouse layout, organisation, housekeeping, asset storage, quarry levels and spoil management
Ensure compliance with workplace health and safety, environmental, and quality standards, including safe handling of hazardous materials
Monitor and manage supplier deliveries, returns, and warranty claims in line with contractual expectations
Identify and implement continuous improvement initiatives to optimise inventory management, reduce waste, and improve efficiency
Prepare and provide regular reporting on inventory performance, risks, and cost management

Fulltime

Service Technician

The Service Technician position is responsible for providing customer service an...

Location

United States , Casper

Salary:

Not provided

Loram

Expiration Date

Until further notice

Requirements

Understand and adhere to general railroad and Loram operating rules
Manage inventory held on maintenance vehicle through company processes
Plans work based on length and task difficulty, develops schedules, and anticipates and adjusts for problems to meet objectives
Able to work independently
Process work orders and complete all necessary delivery tickets, warranty paperwork, and returns through approved company processes
Proactive problem resolution

Job Responsibility

Provide customer service and maintenance functions to Loram customers within a specific region
Maintaining unit uptime to customer expectations
Service top of rail and gauge face lubricator units to specified guidelines
Perform lubrication service program for railroad customers
Uses logic and methods to solve problems to find effective solutions
Build customer and supplier relations for improved products and services
Work with Sales Department to ensure customer expectations are met

Fulltime

Inventory And Materials Coordinator

Inventory & Materials Coordinator $20/hr Job Description Position Summary/Object...

Location

United States , Cranston

Salary:

20.00 - 22.00 USD / Hour

Connexion Systems & Engineering, Inc

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
Experience in manufacturing or warehouse environment preferred
Basic computer skills, including familiarity with MS office and Excel
Reading comprehension – Understanding written sentences and paragraphs in work-related documents
Communication skills – communicate via email, phone and in-person to internal and external customers in a timely, professional and polite manner
The ability to stand for long periods of time with the ability to lift, push, or pull up to 50lbs continuously or repetitively is required
This position requires the ability to operate a fork-lift

Job Responsibility

Coordinate with supervisor in proactively supplying raw materials for each Electronics Technician on a daily basis
Ensures all areas have the required materials in a timely manner to promote an efficient operation
Fill warehouse satellite locations with raw materials
Bring unused raw material “returns” back to the warehouse
Perform daily cycle counts of inventory items
Provide assistance to Quality Assurance team members as needed
Responds to requests for raw materials and packaging in a timely manner
Communicate and update all relevant parties of any issues or changes
Perform various ERP transactions
Complete any paperwork honestly and accurately

Fulltime

Logistics and Inventory Co-ordinator

The Inventory and Inbound Goods Co-ordinator will take ownership of the day-to-d...

Location

United Kingdom , Coventry

Salary:

30000.00 - 32000.00 GBP / Year

Manufacturing Technology Centre

Expiration Date

Until further notice

Requirements

Experience working in a logistics, stores, warehouse, inventory, facilities, manufacturing, engineering or goods-in/goods-out environment
Good understanding of goods receipt, dispatch, storage and stock control processes
Ability to maintain accurate inventory records using business systems, spreadsheets or manual records where required
Valid Forklift Truck (FLT) licence and practical forklift driving experience
Experience operating forklifts safely within warehouse, manufacturing or industrial environments
Strong organisational skills with excellent attention to detail and accuracy
Ability to work independently and manage responsibilities without close supervision
Self-disciplined and reliable with a proactive approach to work
Good communication and interpersonal skills
Ability to prioritise tasks and work effectively in a busy operational environment

Job Responsibility

Manage and coordinate day-to-day goods-in activity, including receiving deliveries, checking items against purchase orders, delivery notes and supporting documentation
Inspect incoming goods for visible damage, shortages or discrepancies, escalating issues to Procurement, suppliers, project teams or relevant stakeholders as required
Ensure delivered items are booked in accurately using relevant business systems, spreadsheets or inventory records
Coordinate goods-out activity, including preparing items for collection, arranging dispatches, completing documentation and liaising with couriers, suppliers or internal stakeholders
Manage the safe and organised storage of goods, equipment, consumables and project materials at the assigned location
Maintain accurate inventory records, ensuring stock movements, locations, quantities and ownership details are recorded and kept up to date
Support stock control activity, including cycle counts, periodic stock checks, discrepancy investigation and reporting
Work with project teams and internal customers to identify storage requirements, prioritise urgent materials and ensure items are available when required
Support the movement of goods between internal locations, external suppliers, customer sites and other MTC facilities where required
Ensure materials are clearly labelled, traceable and stored in appropriate locations, taking account of safety, security, handling and access requirements

What we offer

Competitive Salary
Excellent Pension Scheme
Flexible Working

Fulltime

Select Country

Warranty & returns operative

Job Description

Job Responsibility

Requirements

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