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Warranty Management

日本, 東京23区 7000000.00 - 9000000.00 JPY / Year · Job Posted May 05, 2026
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Job Responsibility

  • Warranty policy and procedure including Extended and Stand-Alone Warranty
  • Approved car Warranty (Service area)
  • Service Analysis (Warranty audit)
  • Warranty (including Extended Warranty/Service Agreement/Used Car Warranty) data Analysis and Strategy planning (labor, pricing and etc)
  • Administration of Quality Management activities
  • Warranty claim processing including Approved Warranty (to Dealers and HQ)
  • Keeping warranty related documents (Manuals and guidelines etc.) up to date
  • Conducting Service Analysis (Warranty audit) and follow up
  • Warranty claim statistic data management
  • Cooperation with Field-Force for to support Dealer Warranty Structure
  • Provide/support warranty training / Conferences
  • Administration related to warranty (pricing, web and etc)
  • Administration/Support for Quality Management activities

Requirements

  • Minimum 5 years of experience within automotive industry at dealer or manufacturer level
  • Qualification of automotive engineering an advantage
  • Strong planning, good follow up skills and meticulous in details
  • Good Language Skills : Japanese Native Level ...
  • English Business Level (reading/writing/listening/speaking)
  • Excellent communication and interpersonal skills
  • Ability to communicate and collaborate with other teams
  • Excellent project management skills
  • Knowledge and experience with Microsoft Office
  • Excellent presentation skills
  • Good team working habits
  • Willingness to travel
  • Enthusiasm for Porsche products and services

Nice to have

Qualification of automotive engineering an advantage

What we offer

  • 健康保険
  • 厚生年金保険
  • 雇用保険
  • 土曜日
  • 日曜日
  • 祝日

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